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State | Sales Tax Rate |
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After receiving the item, contact seller within | Refund will be given as | Returns shipping |
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30 days | Money Back | Seller pays for return shipping |
Easy to use
Reliable
Easy to empty
Great little vacuum
Roomba works as described. Sends out messages such as completed vacuum, time it took and shows diagram where it cleaned. Shows when the bin is full (its full after each vacuum) . Overall it does a great job cleaning the floors and after a few mire trials I will try out the programming to see if it will work. Now for the things to keep in mind, it does have trouble cleaning around the stone fireplace because it’s not a smooth wall. Cords seam to be an issue, to small and it gets tangled and to big it gets stuck. The edge of the throw rugs seem to be an issue for it because it only has one edge brush so it goes the opposite direction it doesn’t clean very well. Being refurbished I found one part attached wrong and after taking it apart I was able to correct the part before it became a problem.
Verified purchase: Yes | Condition: refurbished | Sold by: irobot
"Fair cleaning job, OK just not spectacular"
Easy to start, one push button. Goes off its base and starts to vacuum. I would give one huge warning though. Before you let it go off to do its job, YOU BETTER GET EVERYTHING OFF THE FLOORS, which includes ALL extension electrical cords, including table lamp cords, TV electrical cords, computer connections. I almost lost my favorite table lamp. It was a good thing I followed the thing doing its job because it grabbed and started to pull my lamp off the table, if I wasn't looking. WOW !. Get all area rugs off the floor as well. To cut to the quick there should be "nothing" on the floors in all rooms before you start it. I noticed the next day after this unit cleaned my house, light dust swirls all over the house in the morning sun light on the floors, which I believe was caused by the rotating side brush, that with inadequate suction.
Verified purchase: Yes | Condition: refurbished | Sold by: irobot
Will not purchase again and do not recommend to others.
This purchase was to replace an original 960 bought new from iRobot when it was a flagship model. I am reviewing the second, replacement for the refurbished 960 I purchased from the eBay store. The first one was so bad and had so many faults and problems including not being able to dock that I requested a refund the next day. I gave it a second chance and ordered another one while waiting for the return and refund. It is maybe only 40% defective, but it will function and dock. It will not stop cleaning and return to the base as programmed for bin emptying until the extractor discharge shoot is full and dumps on the floor requiring hand clean out each time. It is incapable of driving over any throw rug or carpet runner without getting it pulled into the extractor rollers and hanging it up, it lacks the intelligence to free it's self from these obstacles like the original did.
Verified purchase: Yes | Condition: refurbished | Sold by: irobot
Easy to clean it, but hates area rugs
So far I'm not thrilled with the 960. I've had a 552 that's worked reliably for years. In comparison, the 960 doesn't handle the small fringe on my area rug well. It gets hung up, or runs itself down trying to "clean" it. It isn't doing as good a job mapping my living room as the 552, nor is the battery lasting longer, something I was really hoping for. It doesn't always dock itself correctly, but that's fairly easy to work around. On the other hand, it is MUCH easier to empty and clean out than the 552. The agitators are better designed, less likely to clog, and this was the main reason I got a new one. Since my 552 still works, I think I'll wind up using it in the living room and the 960 on all of the rest of the floors. It does seem to do a good job other than it not getting along with my area rug.
Verified purchase: Yes | Condition: refurbished | Sold by: irobot
Great product, looks and works like brand new
Bought the refurbished iRobot through the eBay iRobot outlet, and as far as I can tell it looks and works like new. It came very well packaged and arrived with no damage. It was very easy to set up and get up and running. Battery life is also very good, I seem to get 40 - 50 minutes out of it. My 10 year old cordless vacuum gets only about 15 minutes, so it's impressive to go that long between charges. All in all it's a pretty good cleaning tool to keep in a small to medium house, and the refurbished model offers the same benefits at a lower price.
Verified purchase: Yes | Condition: refurbished | Sold by: irobot