Picture 1 of 1
Stock photo
Gallery
Picture 1 of 1
Stock photo
Crucial Conversations: Tools for Talking When Stakes Are High, Third Edition by
US $8.88
or Best Offer
Condition:
Brand New
A new, unread, unused book in perfect condition with no missing or damaged pages. See the seller’s listing for full details.
Oops! Looks like we're having trouble connecting to our server.
Refresh your browser window to try again.
Shipping:
US $6.15 USPS First Class®.
Located in: Wilson, North Carolina, United States
Delivery:
Estimated between Wed, Mar 19 and Mon, Mar 24 to 20147
Returns:
Seller does not accept returns.
Payments:
Special financing available. See terms and apply now- for PayPal Credit, opens in a new window or tab
Earn up to 5x points when you use your eBay Mastercard®. Learn moreabout earning points with eBay Mastercard
Shop with confidence
Seller assumes all responsibility for this listing.
eBay item number:375525230164
Item specifics
- Condition
- ISBN
- 9781260474183
- Book Title
- Crucial Conversations: Tools for Talking When Stakes Are High, Third Edition
- Publisher
- Mcgraw-Hill Education
- Item Length
- 9 in
- Edition
- 3
- Publication Year
- 2021
- Format
- Trade Paperback
- Language
- English
- Illustrator
- Yes
- Item Height
- 1 in
- Genre
- Business & Economics, Psychology
- Topic
- Training, General
- Item Weight
- 12.6 Oz
- Item Width
- 6 in
- Number of Pages
- 304 Pages
About this product
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-10
1260474186
ISBN-13
9781260474183
eBay Product ID (ePID)
3050398656
Product Key Features
Edition
3
Book Title
Crucial Conversations: Tools for Talking When Stakes Are High, Third Edition
Number of Pages
304 Pages
Language
English
Topic
Training, General
Publication Year
2021
Illustrator
Yes
Genre
Business & Economics, Psychology
Format
Trade Paperback
Dimensions
Item Height
1 in
Item Weight
12.6 Oz
Item Length
9 in
Item Width
6 in
Additional Product Features
Intended Audience
Trade
LCCN
2021-027822
Dewey Edition
23
Dewey Decimal
153.6
Table Of Content
Preface 1 What's a Crucial Conversation? 2 Mastering Crucial Conversations PART I WHAT TO DO BEFORE YOU OPEN YOUR MOUTH 3 Choose Your Topic 4 Start with Heart 5 Master My Stories PART II HOW TO OPEN YOUR MOUTH 6 Learn to Look 7 Make It Safe 8 STATE My Path 9 Explore Others' Paths 10 Retake Your Pen PART III HOW TO FINISH 11 Move to Action 12 Yeah, But 13 Putting It All Together Notes Index
Synopsis
This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversationespecially difficult onesleads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You'll learn how to: Respond when someone initiates a Crucial Conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a Crucial Conversation again.
LC Classification Number
BF637.C45
Item description from the seller
Seller feedback (51)
- s***s (2911)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent ebayer, fast shipping, perfect item. Thank you. A+++++++++++++++++The 5 AM Club: Own Your Morning. Elevate Your Life. by Robin Sharma (Paperback) (#375454020643)
- s***o (1)- Feedback left by buyer.Past yearVerified purchaseItem came quick and exactly as described, seller even included a little extra thank you gift. Loved it!Thank You for Being a Friend Golden Girls 8x12 Metal Wall Sign Poster (#375404043096)
- o***a (837)- Feedback left by buyer.Past 6 monthsVerified purchaseAwesome seller, fast secure ship. TyStraw Cover Cap Compatible for Stanley Cup,Silicone Straw Topper 4pcs Novelty (#375674762272)
Product ratings and reviews
Most relevant reviews
- Jan 26, 2025
Great quality!
Verified purchase: YesCondition: NewSold by: rabusta60
- Feb 19, 2024
Great practical tools to use
Verified purchase: YesCondition: NewSold by: bargainbookstores
More to explore :
- High Times 1st Edition Magazines,
- High Times Limited Edition Magazines,
- 1st Edition High Times Magazines in English,
- Classical Conversations,
- High Times 1940-1979 1st Edition Magazines,
- Tools Catalogs,
- High Society Magazines,
- 1st Edition Antiquarian & Collectible Books,
- Collector's Edition People Magazines,
- Teacher's Edition Hardcover Textbooks
Seller feedback (51)
- s***s (2911)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent ebayer, fast shipping, perfect item. Thank you. A+++++++++++++++++The 5 AM Club: Own Your Morning. Elevate Your Life. by Robin Sharma (Paperback) (#375454020643)
- s***o (1)- Feedback left by buyer.Past yearVerified purchaseItem came quick and exactly as described, seller even included a little extra thank you gift. Loved it!Thank You for Being a Friend Golden Girls 8x12 Metal Wall Sign Poster (#375404043096)
- o***a (837)- Feedback left by buyer.Past 6 monthsVerified purchaseAwesome seller, fast secure ship. TyStraw Cover Cap Compatible for Stanley Cup,Silicone Straw Topper 4pcs Novelty (#375674762272)