Picture 1 of 2
Gallery
Picture 1 of 2
Fundamentals of Selling: Customers ..., Futrell, Charle
US $7.69
Condition:
Good
A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See the seller’s listing for full details and description of any imperfections.
- Buy It NowFundamentals of Selling: Customers ..., Futrell, Charle
Oops! Looks like we're having trouble connecting to our server.
Refresh your browser window to try again.
Shipping:
Free 2-4 day delivery
Get it between Tue, Mar 25 and Thu, Mar 27 to 20147.
Located in: Montgomery Illinois, United States
Returns:
30 days returns. Seller pays for return shipping.
Payments:
Special financing available. See terms and apply now- for PayPal Credit, opens in a new window or tab
Earn up to 5x points when you use your eBay Mastercard®. Learn moreabout earning points with eBay Mastercard
Shop with confidence
Seller assumes all responsibility for this listing.
eBay item number:354664942598
Item specifics
- Condition
- Book Title
- Fundamentals of Selling: Customers for Life Through Service
- ISBN
- 0073404691
- EAN
- 9780073404691
- Date of Publication
- 20070131
- Release Title
- Fundamentals of Selling: Customers for Life Through Service
- Artist
- Futrell, Charles
- Brand
- N/A
- Colour
- N/A
- Subject Area
- Business & Economics
- Publication Name
- Fundamentals of Selling : Customers for Life Through Service
- Publisher
- McGraw-Hill Companies, T.H.E.
- Item Length
- 10 in
- Subject
- Sales & Selling / General
- Publication Year
- 2007
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Item Height
- 1.1 in
- Item Weight
- 48.7 Oz
- Item Width
- 8.3 in
- Number of Pages
- 704 Pages
About this product
Product Identifiers
Publisher
McGraw-Hill Companies, T.H.E.
ISBN-10
0073404691
ISBN-13
9780073404691
eBay Product ID (ePID)
57012895
Product Key Features
Number of Pages
704 Pages
Language
English
Publication Name
Fundamentals of Selling : Customers for Life Through Service
Subject
Sales & Selling / General
Publication Year
2007
Type
Textbook
Subject Area
Business & Economics
Format
Hardcover
Dimensions
Item Height
1.1 in
Item Weight
48.7 Oz
Item Length
10 in
Item Width
8.3 in
Additional Product Features
Edition Number
10
Intended Audience
College Audience
LCCN
2006-030126
Dewey Edition
22
Illustrated
Yes
Dewey Decimal
658.85
Table Of Content
Futrell, Fundamentals of Selling, 10e PART ISELLING AS A PROFESSION 1 The Life, Times, and Career of the Professional Salesperson 2 Relationship Marketing: Where Personal Selling Fits 3 Ethics First . . . Then Customer Relationships PART IIPREPARATION FOR RELATIONSHIP SELLING 4 The Psychology of Selling: Why People Buy 5 Communication for Relationship Building: It's Not All Talk 6 Sales Knowledge: Customers, Products, Technologies PART III THE RELATIONSHIP SELLING PROCESS7 Prospecting-the Lifeblood of Selling 8 Planning the Sales Call Is a Must! 9 Carefully Select Which Sales Presentation Method to Use 10 Begin Your Presentation Strategically 11 Elements of a Great Sales Presentation 12 Welcome Your Prospect's Objections 13 Closing Begins the Relationship 14 Service and Follow-Up for Customer Retention PART IVManaging Yourself, Your Career, and Others 15 Time, Territory, and Self-Management: Keys to Success 16 Planning, Staffing, and Training Successful Salespeople 17 Motivation, Compensation, Leadership, and Evaluation of Salespeople APPENDIX A: Sales Call Role-Plays APPENDIX B: Personal Selling Experiential Exercises APPENDIX C: Comprehensive Sales Cases APPENDIX D: Selling Globally APPENDIX E: Answers to Crossword Puzzles Glossary of Selling Terms
Synopsis
"Fundamentals of Selling" draws on the unmatched experience of a salesman turned teacher to give your students the sales skills that lead to success. With a level of detail unique to this book, author Charles Futrell lays out a selling process step by step, taking in every phase of the sale from planning to follow-up. This detailed yet universal approach gives students the foundation they need to be successful sellers in any industry. Combined with up-to-date content and a strong ethical focus, the 10th edition of "Fundamentals of Selling" teaches sales the way a mentor would: with a strong, practical focus that puts the customer first., Fundamentals of Selling draws on the unmatched experience of a salesman turned teacher to give your students the sales skills that lead to success. With a level of detail unique to this book, author Charles Futrell lays out a selling process step by step, taking in every phase of the sale from planning to follow-up. This detailed yet universal approach gives students the foundation they need to be successful sellers in any industry. Combined with up-to-date content and a strong ethical focus, the 10th edition of Fundamentals of Selling teaches sales the way a mentor would: with a strong, practical focus that puts the customer first..
LC Classification Number
HF5438.25.F87 2008
Item description from the seller
About this seller
worldofbooksinc
97.7% positive feedback•1.1M items sold
97.7% positive feedback
1.1M items sold
Seller feedback (254,124)
- k***k (4141)- Feedback left by buyer.Past 6 monthsVerified purchaseVery nice book! Packed well and sent fast! Nice seller, great communication!! The book is as described - great condition, nice and clean!! Great price - I am very pleased with the item and service so would definitely buy from this seller again! Thank you so much for a fast, easy and honest transaction - it is a pleasure to deal with this 5 star seller!!!Eyewitness to the Gods: What I Kept..., Erich von Danik (#276155526889)
- b***b (49)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent transaction. Great value for great quality book. Packaging was very good and the book was in better condition than described and the appearance is very good as well. Shipping was timely and fair. Excellent seller!
- l***o (163)- Feedback left by buyer.Past 6 monthsVerified purchaseThe seller packaged this item well so it was protected during shipping. I received it in a timely manner. The book is in the condition as described and was priced at a good price. Great seller, I would definitely purchase from them again.A. J. Liebling: World War II Writings (LOA #181): Th... (#354998037670)
More to explore :
- Fundamentals of Nursing School Textbooks & Study Guides,
- Charles Dickens Fiction & Books,
- Charles Dickens Books 1850-1899,
- Charles Dickens Antiquarian & Collectible Books,
- Charles Bukowski Antiquarian & Collectible Books,
- Charles Dickens Books 1900-1949,
- Charles Dickens Antiquarian & Collectible Book Sets,
- Charles Dickens Antiquarian & Collectible Signed,
- Charles Darwin Antiquarian & Collectible Books,
- Charles Dickens Leather Antiquarian & Collectible Books
Seller feedback (254,124)
- k***k (4141)- Feedback left by buyer.Past 6 monthsVerified purchaseVery nice book! Packed well and sent fast! Nice seller, great communication!! The book is as described - great condition, nice and clean!! Great price - I am very pleased with the item and service so would definitely buy from this seller again! Thank you so much for a fast, easy and honest transaction - it is a pleasure to deal with this 5 star seller!!!Eyewitness to the Gods: What I Kept..., Erich von Danik (#276155526889)
- b***b (49)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent transaction. Great value for great quality book. Packaging was very good and the book was in better condition than described and the appearance is very good as well. Shipping was timely and fair. Excellent seller!
- l***o (163)- Feedback left by buyer.Past 6 monthsVerified purchaseThe seller packaged this item well so it was protected during shipping. I received it in a timely manner. The book is in the condition as described and was priced at a good price. Great seller, I would definitely purchase from them again.A. J. Liebling: World War II Writings (LOA #181): Th... (#354998037670)