Crucial Conversations: Tools for Talking When Stakes Are High by Joseph Grenny,

Clearwater Finds
(1146)
Seller's other items
Contact seller
US $4.40
or Best Offer
Condition:
Good
Breathe easy. Free returns.
Shipping:
US $4.47 USPS Media MailTM.
Located in: Clearwater, Florida, United States
Delivery:
Estimated between Wed, Dec 3 and Tue, Dec 9 to 94104
Estimated delivery dates - opens in a new window or tab include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared paymentcleared payment - opens in a new window or tab. Delivery times may vary, especially during peak periods.
Returns:
30 days returns. Seller pays for return shipping.
Payments:
       Diners Club
Earn up to 5x points when you use your eBay Mastercard®. Learn moreabout earning points with eBay Mastercard

Shop with confidence

Top Rated Plus
Top rated seller, fast shipping, and free returns. Learn more- Top Rated Plus - opens in a new window or tab
eBay Money Back Guarantee
Get the item you ordered or your money back. Learn moreeBay Money Back Guarantee - opens new window or tab
Seller assumes all responsibility for this listing.
eBay item number:305693138998
Last updated on Sep 07, 2024 15:45:03 PDTView all revisionsView all revisions

Item specifics

Condition
Good: A book that has been read but is in good condition. Very minimal damage to the cover including ...
ISBN
9780071401944
Subject Area
Language Arts & Disciplines, Psychology, Business & Economics
Publication Name
Crucial Conversations: Tools for Talking When Stakes Are High
Publisher
McGraw-Hill Companies, T.H.E.
Item Length
9 in
Subject
Training, Business Communication / General, Communication Studies, Negotiating, Interpersonal Relations
Publication Year
2002
Type
Textbook
Format
Trade Paperback
Language
English
Item Height
0.7 in
Author
Kerry Patterson, Ron Mcmillan, Al Switzler, Joseph Grenny
Item Weight
13.1 Oz
Item Width
6 in
Number of Pages
264 Pages
Category

About this product

Product Identifiers

Publisher
McGraw-Hill Companies, T.H.E.
ISBN-10
0071401946
ISBN-13
9780071401944
eBay Product ID (ePID)
2277182

Product Key Features

Number of Pages
264 Pages
Publication Name
Crucial Conversations: Tools for Talking When Stakes Are High
Language
English
Publication Year
2002
Subject
Training, Business Communication / General, Communication Studies, Negotiating, Interpersonal Relations
Type
Textbook
Author
Kerry Patterson, Ron Mcmillan, Al Switzler, Joseph Grenny
Subject Area
Language Arts & Disciplines, Psychology, Business & Economics
Format
Trade Paperback

Dimensions

Item Height
0.7 in
Item Weight
13.1 Oz
Item Length
9 in
Item Width
6 in

Additional Product Features

Intended Audience
Trade
LCCN
2002-001129
Dewey Edition
23
Dewey Decimal
302.346
Table Of Content
Acknowledgments Ch. 1 What's a Crucial Conversation? Ch. 2 Mastering Crucial Conversations Ch. 3 Start with the Heart Ch. 4 Learn to Look Ch. 5 Make It Safe Ch. 6 Master My Stories Ch. 7 STATE My Path Ch. 8 Explore Others' Paths Ch. 9 Move to Action Ch. 10 Putting It All Together Ch. 11 Yeah, But Ch. 12 Change Your Life End notes Index
Synopsis
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you., The New York Times Bestseller Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
LC Classification Number
BF637.C45.C78 2002

Item description from the seller

About this seller

Clearwater Finds

100% positive feedback•2.8K items sold

Joined Nov 2022
Usually responds within 24 hours
We started selling books in the summer of 2023. If you’re interested in a book and would like to see more pictures (or a better description of the quality) -please send us a message! We are always ...
See more
Visit storeContact

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
4.8
Shipping speed
5.0
Communication
5.0

Popular categories from this store

See allcategories
CollectiblesCraftsEntertainment MemorabiliaEverything ElseMusical Instruments & GearAntiquesClothing, Shoes & AccessoriesToys & HobbiesVideo Games & Consoles

Seller feedback (1,173)

All ratingsselected
Positive
Neutral
Negative
See all feedback

Product ratings and reviews

Learn more
4.9
44 product ratings
  • 40 users rated this 5 out of 5 stars
  • 3 users rated this 4 out of 5 stars
  • 1 users rated this 3 out of 5 stars
  • 0 users rated this 2 out of 5 stars
  • 0 users rated this 1 out of 5 stars

Would recommend

Good value

Compelling content

Most relevant reviews

See all 27 reviews
  • by jstingl
    Oct 27, 2021Top favorable review

    Get it & Do Better

    My favorite hero and president or our national nurse anesthesia association shared that he read this book 4 times. So I ordered it. I'm almost finished and can't wait to read it again and practice the simple principles. I see really nice changes in the outcome any conversation I apply the principals written this book. Get it ! And do Better!

    Verified purchase: YesCondition: Pre-OwnedSold by: peachdvle

  • by poopdoodie2
    Oct 19, 2018

    Excellent condition and Read

    Must love book for anyone, like myself, who is struggling to make conversations easier when you have a hard time with them such as I. The book is in a 9/10 condition. The only flaw is the name on the bottom if the binding but all else is well.

    Verified purchase: YesCondition: Pre-OwnedSold by: readingbooks_sendingpostcards

  • by cph04073
    Feb 21, 2017

    Awesome set!

    The audio companion and workbook really helps to reinforce the concepts learned in the book. The reader is able to transform those concepts into applicable everyday behavior both at home and in business.

    Verified purchase: YesCondition: Pre-OwnedSold by: mts761ms

  • by sandy.brown03
    Nov 18, 2019

    Crucial Conversations is a Crucial Tool for Wellness

    There are many times when we shy away from having a crucial conversation because of fear: our own fear of being judged or rejected, or for fear of the others' reaction. 'Crucial Conversations' assists in breaching that fear and taking the step to talk about what is really important.

    Verified purchase: YesCondition: Pre-OwnedSold by: petersenathan

  • by -e25UVOeSom@Deleted
    May 29, 2019

    Crucial conversations as a title is right On point!

    Courageous examples, candid and field tested approaches to all kinds of conversations. Mnemonic tools to remember theory and put it into practice. Much appreciated.

    Verified purchase: YesCondition: Pre-OwnedSold by: thrift.books

More to explore :