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Rpr : A Problem Diagnosis Method for IT Professionals by Paul Offord (2011, Trade Paperback)

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Rpr by Paul Offord. Author Paul Offord. If you want to improve your own problem diagnosis skills or those of your team, this book is for you. Format Paperback.

About this product

Product Identifiers

PublisherLulu Press, Inc.

ISBN-101447844432

ISBN-139781447844433

eBay Product ID (ePID)123613931

Product Key Features

Number of Pages254 Pages

Publication NameRpr : a Problem Diagnosis Method for It Professionals

LanguageEnglish

Publication Year2011

SubjectGeneral, Security / Networking

TypeTextbook

AuthorPaul Offord

Subject AreaComputers

FormatTrade Paperback

Dimensions

Item Height0.6 in

Item Weight15.8 Oz

Item Length9 in

Item Width6 in

Additional Product Features

SynopsisRPR (Rapid Problem Resolution) is a problem diagnosis method specifically designed for IT professionals. This book covers why the RPR method is needed, how it helps 3rd Line Support people, how the method works andwhat's needed to deploy RPR.If you want to improve your own problem diagnosis skills or those of your team, this book is for you.