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Shipping and handling | Each additional item | To | Service | Delivery*See Delivery notes |
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Free shipping | Free | United States | Economy Shipping | Estimated between Mon, Jun 12 and Wed, Jun 14 to 20147 |
US $18.00 | US $18.00 | United States | Expedited Shipping | Estimated between Mon, Jun 12 and Tue, Jun 13 to 20147 |
US $30.00 | US $30.00 | United States | Overnight shipping | Estimated on or before Mon, Jun 12 to 20147 |
Handling time |
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Will usually ship within 1 business day of receiving cleared payment. |
Taxes |
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Taxes may be applicable at checkout. Learn moreabout paying tax on ebay. |
State | Sales Tax Rate |
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Missouri (MO)* | 8.0% |
After receiving the item, contact seller within | Refund will be given as | Return shipping |
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30 days | Money Back, Replacement | Seller pays for return shipping |
Easy to use
Well designed
Good value
Great earbuds that take a little while to get used to. Android app is a mixed bag.
These are awesome earbuds. The noise-canceling is top notch. The charging case is about as small as it can be given the shape of the earbuds. I haven't done any measurements, but the battery life seems good. The WF-1000XM4's have a pretty clear sound during all three modes: noise canceling, ambient sound, and off (sound processing off, so they operate like non-noise canceling headphones). The only downside is that it took a few days for my ears to really get used to them. They were really uncomfortable on day one and got better day by day thereafter. For me, this is down to the foam ear tips. Swapping on rubber eartips from other Sony earbuds alleviates the issue immediately but don't offer the same noise isolation or ability to stay in your ears when moving around, so I just acclimated to the foam. For something I plan to use for years, this isn't a huge deal but if you're buying them and hoping to use them on a long flight, give yourself some time to get used to them beforehand. I use them with my Samsung Galaxy S21. The signal is strong, even through a few rooms. The WF-1000XM4's require the use of Sony's Headphones app which has some good features but isn't completely seemless. I like the ability to change EQ, assign gestures, and set the behavior of the headphones when they are removed from the case and my ears, but sometimes the audio sources don't swap correctly (ie, between YouTube Music and Twitter). Additionally, the play controls for different apps don't seem to show up in my notifications menu anymore which is annoying. Overall, the hardware is awesome (if initially a little uncomfortable) but the software experience isn't 100% seemless. It's not a big deal to me, so I'd recommend them to anyone who is a little tech savvy.
Verified purchase: Yes | Condition: refurbished | Sold by: secondipity
Can't hear them. Like if my neighbor had their radio on at low volume.
They could have the best sound ever output by any device ever... they could sound like God whispering sweet nothings in your ear... BUT THEY ARE USELESS IF YOU CAN'T ACTUALLY HEAR ANY OF THAT. I had read so many good things about these buds that I was super excited to get a pair at the reduced refurbished price and jumped on it. Imagine my disappointment when I received them and discovered that no amount of tinkering or adjustments through multiple apps and media players, scouring of the internet for the setting or trick that I was stupidly missing that could turn the sound on, would actually make these things audible outside of an underground, sound-proofed, vacuum chamber. Well, I never found any. They'll sit unused until I can work up the strength to throw that $160 in the trash. I don't know why people review these positively. If there is ANY ambient sound (like my dog's non-snoring breathing while sleeping) , it drowns out whatever these buds are playing, regardless of the noise canceling setting. And I'm talking with them pinned in the red. Turnt to ELEVEN. I don't have a problem with ANY OTHER EARBUDS AT ALL, be they $20, $150, free LGs that came with my TV... doesn't matter, all 4 of my other BT earbuds work fine as far as volume goes. Most don't even have ANC, but they don't need it since you can actually hear them at a normal volume setting even in an outdoor city street environment during rush hour. This includes a set of Sony's own WF-C500 buds. They kinda sound like they're in coffee cans, but at least I can hear them. My personal favorites are Samsungs Galaxy Buds Live which somehow manage to simulate bass you can feel in your legs while being the size of a kidney bean. They can be as loud or quiet as you want them, and you can probably get them for <$I00 right now. I don't know if mine were defective, or they weren't refurbished properly, or other people only use these in their sensory deprivation tanks they have at home, but I HATE these earbuds! Even if only because all of the hype around them got me excited to get my hands on them, only to find that I might as well stick skittles in my ears for the same experience these provide. Seriously, if I'm outside with these, they might as well be turned off. ANC does absolutely nothing as far as I can tell. I would've thought they were DOA if I'd never tried them in a quiet room. I really wish they'd work, because the features they offer are fantastic... or, at least I imagine they would be fantastic when combined with earbuds that output sound.
Verified purchase: Yes | Condition: refurbished | Sold by: secondipity
Worth it
I had originally bought product from Best Buy, but unfortunately, it was stolen from me. After that, I decided to rely on eBay for a refurbished product. I had some doubts, but they all disappeared after receiving and using them. At first some connectivity issues, but after a reset, they worked as my old ones did. I see no reason to go to a retailer and buy a full price product if a refurbished product will function identically. I would highly recommend.
Verified purchase: Yes | Condition: refurbished | Sold by: secondipity
Great quality and sound poor fit.
Great product for the features and really good sound quality for a TWS. ANC is truly magical and will let you focus just on your music and not have to crank the volume to get rid of the outside noise. No Multi-point but minor annoyance compared to the full sized sibling. If your ears on the smaller side like mine you won't find these comfortable however even with the smallest tips.
Verified purchase: Yes | Condition: refurbished | Sold by: secondipity
The best in ear buds I've ever used.
The first thing I noticed was the aesthetics of the product. It screams premium. It feels good and looks good. You have to use the Sony Headphones app to get the most out of it, but it definitely helps. The default sound signature needs work but the app gives you the option to customize the EQ or use EQ presets which are okay. The sound is the best I have ever heard (once altered from the default) that I've ever heard from an ear bud unassisted. The ambient mode uses the built-in mics of the ear phones to pull in outside noise or sounds so you can still hear your surroundings and be aware of them. It also has a beat feature where, if turned on, pauses whatever you're listening to when you talk. It assumes you're talking to someone and pauses everything and turns on ambient mode so you can communicate clearly. The main selling point of these ear buds, however, is the active noise cancellation... Bar none, it is the best noise cancellation in any ear bud right now, as of June 2022. The immediate issue I had with them is to pair them, maybe the documentation wasn't included with the copy I bought, but I had to watch a video on YouTube to be educated on how to do that. The earphones also don't play well with other EQs, which is a shame. Lastly, the fit is a bit hard for me to initially adjust to. There's not wrong with the earphones, I've just been using silicone ear tips for years, so I had some issues conforming to the foam ear tips that these ship with. Regardless of the shortcomings, I love these. For what they are, they are amazing. I would recommend to everyone.
Verified purchase: Yes | Condition: refurbished | Sold by: secondipity