Performance Measurement [Paperback] [1999] Harry P. Hatry

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eBay item number:145932936154
Last updated on Jun 23, 2025 09:41:49 PDTView all revisionsView all revisions

Item specifics

Condition
Acceptable: A book with obvious wear. May have some damage to the cover but integrity still intact. ...
ISBN
9780877666929
Book Title
Performance Measurement : Getting Results
Publisher
Rowman & Littlefield Publishers, Incorporated
Item Length
9 in
Publication Year
1999
Format
Trade Paperback
Language
English
Item Height
1 in
Author
Harry P. Hatry
Genre
Political Science, Business & Economics
Topic
Total Quality Management, Public Policy / City Planning & Urban Development
Item Weight
16 Oz
Item Width
6 in
Number of Pages
286 Pages
Category

About this product

Product Identifiers

Publisher
Rowman & Littlefield Publishers, Incorporated
ISBN-10
087766692X
ISBN-13
9780877666929
eBay Product ID (ePID)
25038742919

Product Key Features

Book Title
Performance Measurement : Getting Results
Number of Pages
286 Pages
Language
English
Topic
Total Quality Management, Public Policy / City Planning & Urban Development
Publication Year
1999
Genre
Political Science, Business & Economics
Author
Harry P. Hatry
Format
Trade Paperback

Dimensions

Item Height
1 in
Item Weight
16 Oz
Item Length
9 in
Item Width
6 in

Additional Product Features

Intended Audience
Trade
LCCN
99-041582
Dewey Edition
21
Dewey Decimal
658.4/013
Synopsis
Long before "reinventing government" came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This book, by a leader in the field, synthesizes more than two decades of work into a comprehensive guide to performance measurement. Hatry explains every component of the process, from identifying the program's mission, objectives, customers, and trackable outcomes, to finding the best indicators for each outcome and identifying sources of data and how to collect them.
LC Classification Number
HD62.15.H38 1999

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