Important
As of May 16, 2024, eBay has sold the eBay vault to PSA. Access to the new PSA Vault experience will begin on a rolling basis in early June 2024, and withdrawals will be temporarily disrupted prior to this launch. See this FAQs page - opens in new window or tab to learn how your experience is changing.
Sending purchases to the PSA Vault
During checkout you can choose to send eligible cards to the PSA Vault.
Before the card is sent to the PSA Vault, it will first be sent to PSA for authentication and to confirm it was accurately described. Once the card is verified, it will be securely shipped to the PSA Vault. The card will be added to your Collection at the time of purchase.
Viewing your Collection on eBay for cards stored in the PSA Vault
You can view and manage your cards stored in the PSA Vault with the Collection tool.
Here’s how:
- Go to My eBay and select PSA Vault.
- Go to the In the PSA Vault section and select the arrow icon on the right-hand side.
- Use the Status filter and Search feature to find a specific card.
- Select the card to see further details and options.
Selling cards stored in the PSA Vault
Selling vault items on eBay will be available via consignment through PSA, and our integration with the new PSA Vault experience will unlock new benefits, like listing at the time of grading and faster processing.
Auction services will be available initially with a future offering of fixed price sales. For more information, see PSA’s rates, terms, and conditions.
Buying cards stored in the PSA Vault
If a graded card is currently stored in the PSA Vault, you'll see the vault badge next to the listing photo. Every card stored in the PSA Vault is insured, inspected by industry experts, confirmed as accurately described in the listing and backed by Authenticity Guarantee.
Tip
To learn more about Authenticity Guarantee, see the eBay Authenticity Guarantee and Authenticity Guarantee for Trading Cards - opens in new window or tab pages.
After purchasing a card stored in the PSA Vault, you can choose to keep the card in the PSA Vault or have it shipped to you.
If you choose to keep your purchase in the PSA Vault, ownership is instantly transferred. It can take up to 24 hours for the card to show in your Collection.
If you choose to have your purchase shipped to you, your card will be packaged in custom protective packaging and shipped using a tracked service with signature confirmation.
If an item is lost or damaged in transit it may be eligible for eBay Money Back Guarantee. See the eBay Money Back Guarantee policy page for more information.
Withdrawing your cards from the PSA Vault
Please contact PSA for questions relating to withdrawing cards from the PSA Vault.
Reporting a missing or damaged card
If you didn’t receive your card or it arrived damaged, please contact PSA and they will help you resolve any issues.
Previous direct submissions
Previously submitted items to the eBay vault using direct submission will still be visible on your account for record keeping purposes.