You can pick which shipping methods you want to offer your buyers when creating your listing. Depending on whether you're using the quick listing tool or new listing tool, you'll do this in slightly different ways:
- On the listing page, scroll down to the Shipping section.
- Choose whether you want to:
- Ship your item: You select a fixed cost, or we calculate the cost for you based on package weight and dimensions. You can pay the shipping cost yourself
- Offer local pickup: Buyers pick up the item from your home or another site of your choosing
- Offer both options
If you choose to ship your item:
- In Ship your item, enter a fixed cost or the package weight and dimensions so we can calculate the cost.
- If you're not happy with the recommended shipping service, select Change shipping service to choose another option.
- Select the calculated rate, or select the option to charge a fixed amount, then enter the amount. You can also choose to offer free shipping and pay it yourself.
If you offer local pickup, enter the ZIP code for your item location.
- Go to the Shipping section.
- Select an existing policy from the Shipping policy dropdown or select the three dot menu to create a new shipping policy or edit an existing one.
- Under US shipping, you can select:
- Calculated: Cost varies by location (you can use the shipping calculator - opens in new window or tab to get an estimate for each service's charge)
- Flat: Same cost to all buyers (create your own rate tables detailing your shipping charges for each area)
- Freight: Large and bulky items
- No shipping: Local pickup only
- If you choose Calculated or Flat, select your preferred Services.
- If you're offering a flat rate, enter the shipping cost.
- You can also apply any combined shipping rules or promotional shipping rules by checking the boxes next to these options.
- Set your handling cost (calculated shipping only) and handling time.
- Select whether you want to ship internationally.
- Select Save and close.
You can choose to exclude specific shipping locations (regions, countries, PO boxes) from all your listings by using our Exclude shipping locations page - opens in new window or tab. To see other options for managing which users can and can’t buy from you, go to our Buyer Management page - opens in new window or tab. See Setting buyer requirements for more information.
If business policy management is available to you, you can opt in to set up business policies on payment, shipping, and returns to apply to all your listings.
Integrated shipping carriers
To protect yourself against "Item not received" claims filed through eBay Money Back Guarantee, you need to use a shipping carrier that is integrated with eBay.
The following carriers are integrated with eBay:
|
Carrier name |
Services |
|
eBay delivery services (eBay) |
Trackable Services |
|
United States Postal Service (USPS) |
USPS Priority Mail Express, USPS Priority Mail, USPS First Class Package Service, USPS Parcel Select Ground/Retail Ground, USPS Media Mail, USPS Parcel Select Services |
|
FedEx (FDX) |
FedEx Express Services, FedEx Ground/Home Delivery Services, FedEx SmartPost Services |
|
UPS (UPS) |
UPS Express Services, UPS Ground Services, UPS SurePost Services, UPS Mail Innovations Services |
|
DHL eCommerce (DHLeC) |
Trackable Services |
|
OnTrac |
Trackable Services |
|
Lasership |
Trackable Services |
|
Spee-Dee Delivery |
Trackable Services |
|
Lonestar Overnight (LSO) |
Trackable Services |
| Carrier name | Services |
|
United States Postal Service (USPS) |
USPS Priority Mail International Express, USPS Priority Mail International, USPS First Class Package International Service |
|
FedEx (FDX) |
Trackable Export Services |
|
UPS (UPS) |
Trackable Export Services |
|
DHL eCommerce (DHLeC) |
Trackable Export Services |
|
DHL Express (DHLE) |
Trackable Export Services |
|
eBay delivery services (eBay) |
Trackable Export Services |
|
RR Donnelley (RRD) |
Trackable Export Services |
|
Pitney Bowes (PBI) |
Trackable Export Services |
|
Globgistics (GG) |
Trackable Export Services |
|
Landmark Global (LMG) |
Trackable Export Services |
|
Asendia (ASD) |
Trackable Export Services |
|
SkyPostal (SKY) |
Trackable Export Services |
| Carrier name | Services |
|
SpeedPAK |
Trackable Import Services |
|
Pitney Bowes (PBI) |
Trackable Import Services |
|
Pitney Bowes (PBI) |
Trackable Import Services |
|
DHL eCommerce (DHLeC) |
Trackable Import Services |
|
FedEx (FDX) |
Trackable Import Services |
|
UPS |
Trackable Import Services |
|
Russian Post |
Trackable Import Services |
|
ELTA Hellenic Post |
Trackable Import Services |
|
Lietuvos Pastas |
Trackable Import Services |
|
Colissimo |
Trackable Import Services |
|
Ceska Posta |
Trackable Import Services |
|
Purolator |
Trackable Import Services |
|
La Poste |
Trackable Import Services |
|
Israel Post |
Trackable Import Services |
|
Japan Post |
Trackable Import Services |
| Carrier name | Services |
|
A Duie Pyle |
Trackable Freight Services |
|
AAA Cooper |
Trackable Freight Services |
|
ABF Freight System |
Trackable Freight Services |
|
AIT Worldwide |
Trackable Freight Services |
|
Averitt Express |
Trackable Freight Services |
|
Best Overnite |
Trackable Freight Services |
|
Central Arizona Freight |
Trackable Freight Services |
|
Central Freight Lines |
Trackable Freight Services |
|
Central Transport |
Trackable Freight Services |
|
CH Robinson |
Trackable Freight Services |
|
Conway Freight |
Trackable Freight Services |
|
Coyote |
Trackable Freight Services |
|
DATS |
Trackable Freight Services |
|
Day And Ross |
Trackable Freight Services |
|
Daylight Transport |
Trackable Freight Services |
|
Dayton Freight Lines |
Trackable Freight Services |
|
DHE |
Trackable Freight Services |
|
Diamond Line |
Trackable Freight Services |
|
Dohrn |
Trackable Freight Services |
|
DTS |
Trackable Freight Services |
|
Echo Global Logistics |
Trackable Freight Services |
|
EDI Express |
Trackable Freight Services |
|
Epic Freight |
Trackable Freight Services |
|
Estes Express Lines |
Trackable Freight Services |
|
Fedex Freight |
Trackable Freight Services |
|
Forward Air |
Trackable Freight Services |
|
Global Tranz |
Trackable Freight Services |
|
GLS/GSO Freight |
Trackable Freight Services |
|
Hercules |
Trackable Freight Services |
|
Holland |
Trackable Freight Services |
|
Main Freight |
Trackable Freight Services |
|
New England Motor Freight |
Trackable Freight Services |
|
New Penn |
Trackable Freight Services |
|
Oak Harbor |
Trackable Freight Services; |
|
Old Dominion Freight Lines |
Trackable Freight Services |
|
Omni Logistics |
Trackable Freight Services |
|
Peninsula |
Trackable Freight Services |
|
Pilot Freight |
Trackable Freight Services |
|
Pitt Ohio |
Trackable Freight Services |
|
Priority1 |
Trackable Freight Services |
|
R+L Carriers |
Trackable Freight Services |
|
Reddaway |
Trackable Freight Services |
|
Rist Transport |
Trackable Freight Services |
|
Roadrunner Transportation Services |
Trackable Freight Services |
|
SAIA Motor Freight |
Trackable Freight Services |
|
Southeastern Freight Lines |
Trackable Freight Services |
|
The Custom Companies |
Trackable Freight Services |
|
Unishippers |
Trackable Freight Services |
|
UPS Freight |
Trackable Freight Services |
|
uShip Freight |
Trackable Freight Services |
|
Veritiv |
Trackable Freight Services |
|
Vision Express |
Trackable Freight Services |
|
Ward |
Trackable Freight Services |
|
Wilson Trucking |
Trackable Freight Services |
|
Worldwide Express |
Trackable Freight Services |
|
XPO LTL |
Trackable Freight Services |
|
YRC Freight |
Trackable Freight Services |
Tip
We recommend you upload tracking to eBay within your stated handling time. Buyers are more confident their orders will arrive when they receive regular shipping status updates, and are less likely to file "Item not received" claims.
Further information:
- Offering local pickup
- Handing off your packages to shipping carriers
- Drop shipping
- Using our shipping calculator
- International shipping for sellers
- eBay International Shipping
- Global Shipping Program
- USPS and UPS package types