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Setting up your shipping options

There are many ways to send items to your buyers. By offering more than one delivery option, you'll be able to attract different types of buyers.

You can pick which shipping methods you want to offer your buyers when creating your listing. Depending on whether you're using our quick listing tool, or our business tool, you'll do this in slightly different ways:

Setting your delivery options using the quick listing tool
  1. On the listing page, scroll down to the Shipping section.
  2. Choose whether you want to:
    • Ship your item: You select a fixed cost, or we calculate the cost for you based on package weight and dimensions. You can pay the shipping cost yourself
    • Offer local pickup: Buyers pick up the item from your home or another site of your choosing
    • Offer both options.

If you choose to ship your item:

  1. In Ship your item, enter a fixed cost or the package weight and dimensions so we can calculate the cost.
  2. If you're not happy with the recommended shipping service, select Change shipping service to choose another option.
  3. Select the calculated rate, or select the option to charge a fixed amount, then enter the amount. You can also choose to offer free shipping and pay it yourself.

If you offer local pickup, enter the ZIP code for your item location.

 
Setting your delivery options using the business tool
  1. On the listing page, scroll down to the Shipping details section.
  2. Under Domestic shipping, you can select:
    • Calculated: Cost varies by location (you can use the shipping calculator - opens in new window or tab to get an estimate for each postal service's charge)
    • Flat: Same cost to all buyers (create your own rate tables detailing your shipping charges for each area)
    • Freight: Large and bulky items
    • No shipping: Local pickup only
  3. From the dropdown menu under Services, select your preferred service(s).
  4. If you're offering a flat rate, enter the shipping cost or select local pickup.
  5. You can also apply any combined shipping rules or promotional shipping rules by selecting the boxes next to these options.
  6. Set your handling cost (calculated shipping only) and handling time.
  7. Add your package type, weight, and dimensions.
 
Setting your delivery options using the new listing tool
  1. Go with our Community recommendations or select the pen symbol beside Delivery.
  2. Select Ship in US and/or Ship International and/or Offer local pickup.
  3. Provide your Package details, Shipping Service, Shipping cost and any other necessary information. 
  4. Select Done
 

You can choose to exclude specific shipping locations (regions, countries, PO boxes) from all your listings by using our Exclude shipping locations page - opens in new window or tab. To see other options for managing which users can and can’t buy from you, go to our Buyer Management page - opens in new window or tab. See Setting buyer requirements for more information.

If business policy management is available to you, you can opt in to set up business policies on payment, shipping, and returns to apply to all your listings.

Integrated shipping carriers

To protect yourself against "Item not received" claims filed through eBay Money Back Guarantee, you need to use a shipping carrier that is integrated with eBay.

The following carriers are integrated with eBay:

Domestic Carriers

Carrier name

Services

eBay delivery services (eBay) 

Trackable Services

United States Postal Service (USPS)

USPS Priority Mail Express, USPS Priority Mail, USPS First Class Package Service, USPS Parcel Select Ground/Retail Ground, USPS Media Mail, USPS Parcel Select Services

FedEx (FDX)

FedEx Express Services, FedEx Ground/Home Delivery Services, FedEx SmartPost Services

UPS (UPS)

UPS Express Services, UPS Ground Services, UPS SurePost Services, UPS Mail Innovations Services

DHL eCommerce (DHLeC)

Trackable Services

OnTrac

Trackable Services

Lasership

Trackable Services

Spee-Dee Delivery

Trackable Services

Lonestar Overnight (LSO)

Trackable Services

 

Export Carriers

Carrier name Services

United States Postal Service (USPS)

USPS Priority Mail International Express, USPS Priority Mail International, USPS First Class Package International Service

FedEx (FDX)

Trackable Export Services

UPS (UPS)

Trackable Export Services

DHL eCommerce (DHLeC)

Trackable Export Services

DHL Express (DHLE)

Trackable Export Services

eBay delivery services (eBay)

Trackable Export Services

RR Donnelley (RRD)

Trackable Export Services

Pitney Bowes (PBI)

Trackable Export Services

Globgistics (GG)

Trackable Export Services

Landmark Global (LMG)

Trackable Export Services

Asendia (ASD)

Trackable Export Services

SkyPostal (SKY)

Trackable Export Services

 

Import Carriers

Carrier name Services

SpeedPAK

Trackable Import Services

Pitney Bowes (PBI)

Trackable Import Services

Pitney Bowes (PBI)

Trackable Import Services

DHL eCommerce (DHLeC)

Trackable Import Services

FedEx (FDX)

Trackable Import Services

UPS

Trackable Import Services

Russian Post

Trackable Import Services

ELTA Hellenic Post

Trackable Import Services

Lietuvos Pastas

Trackable Import Services

Colissimo

Trackable Import Services

Ceska Posta

Trackable Import Services

Purolator

Trackable Import Services

La Poste

Trackable Import Services

Israel Post

Trackable Import Services

Japan Post

Trackable Import Services

 

Domestic Freight Carriers

Carrier name Services

A Duie Pyle

Trackable Freight Services

AAA Cooper

Trackable Freight Services

ABF Freight System

Trackable Freight Services

AIT Worldwide

Trackable Freight Services

Averitt Express

Trackable Freight Services

Best Overnite

Trackable Freight Services

Central Arizona Freight

Trackable Freight Services

Central Freight Lines

Trackable Freight Services

Central Transport

Trackable Freight Services

CH Robinson

Trackable Freight Services

Conway Freight

Trackable Freight Services

Coyote

Trackable Freight Services

DATS

Trackable Freight Services

Day And Ross

Trackable Freight Services

Daylight Transport

Trackable Freight Services

Dayton Freight Lines

Trackable Freight Services

DHE

Trackable Freight Services

Diamond Line

Trackable Freight Services

Dohrn

Trackable Freight Services

DTS

Trackable Freight Services

Echo Global Logistics

Trackable Freight Services 

EDI Express

Trackable Freight Services 

Epic Freight

Trackable Freight Services 

Estes Express Lines

Trackable Freight Services 

Fedex Freight

Trackable Freight Services 

Forward Air

Trackable Freight Services 

Global Tranz

Trackable Freight Services

GLS/GSO Freight

Trackable Freight Services

Hercules

Trackable Freight Services

Holland

Trackable Freight Services

Main Freight

Trackable Freight Services

New England Motor Freight 

Trackable Freight Services

New Penn

Trackable Freight Services

Oak Harbor

Trackable Freight Services;

Old Dominion Freight Lines

Trackable Freight Services

Omni Logistics

Trackable Freight Services

Peninsula

Trackable Freight Services

Pilot Freight

Trackable Freight Services

Pitt Ohio

Trackable Freight Services

Priority1

Trackable Freight Services

R+L Carriers

Trackable Freight Services

Reddaway

Trackable Freight Services

Rist Transport 

Trackable Freight Services

Roadrunner Transportation Services

Trackable Freight Services

SAIA Motor Freight

Trackable Freight Services

Southeastern Freight Lines

Trackable Freight Services

The Custom Companies

Trackable Freight Services

Unishippers

Trackable Freight Services

UPS Freight

Trackable Freight Services

uShip Freight

Trackable Freight Services

Veritiv

Trackable Freight Services

Vision Express

Trackable Freight Services

Ward

Trackable Freight Services

Wilson Trucking

Trackable Freight Services

Worldwide Express

Trackable Freight Services

XPO LTL

Trackable Freight Services

YRC Freight

Trackable Freight Services

 

Tip
We recommend you upload tracking to eBay within your stated handling time. Buyers are more confident their orders will arrive when they receive regular shipping status updates, and are less likely to file "Item not received" claims.

Further information:

 

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