You can view all the feedback you’ve left or received in your feedback profile - opens in new window or tab. From there you can also respond to feedback.
When you respond to feedback, your reply appears directly below the initial feedback comment.
Here’s how you can reply:
- From your feedback profile - opens in new window or tab page, find the feedback you’d like to reply to.
- Select Reply from the Action column.
- Enter your reply, then select Send.
If you can’t find the feedback you want to reply to, you can use the search bar below the All Received Feedback tab to search by the buyer’s username, the item number, or the item title.
Search will only return feedback that was left in the last 12 months.
You can only reply once to a feedback comment, and you can’t edit or retract that reply.
Follow up on feedback you left for a buyer
You can’t change feedback you left for a buyer, but you can add extra comments.
Visit Seller Help to dispute any buyer feedback.