Before you can receive payments through PayPal, you have to set PayPal up as one of your accepted payment methods. Find out more about accepting PayPal and how to set it up as a payment method.
How to receive payments to your PayPal account
When a buyer goes through checkout and pays with PayPal, you’ll usually receive the payment in your PayPal account immediately.
You’ll get an email to let you know when you’ve been paid. You can also check on Awaiting payment in Seller Hub or My eBay:
- In Seller Hub, go to Orders and select Awaiting payment - opens in new window or tab.
- In My eBay, go to Sold and select Awaiting payment - opens in new window or tab.
If you see that a payment is on hold, it could be that you have funds on hold.
If you’ve received a PayPal payment notification but the money isn’t in your account yet, read PayPal's Receive money help page - opens in new window or tab.
If you have questions about accessing the funds in your PayPal account, please contact PayPal - opens in new window or tab.
Managed payments sellers
If you’re a managed payments seller, we’ll automatically place PayPal as a payment method in your listings. When a buyer pays you through PayPal, the money is sent to your pending funds and then to your bank account through a daily payout.
PayPal charges a fee when you receive payments. Learn more in our article on fees for using PayPal.