A–Z index of policies

A

Academic software - opens in new window or tab

Accepted payment methods - opens in new window or tab

Accessories, prohibited or restricted - opens in new window or tab

Adult Only category - opens in new window or tab

Age requirements for eBay members - opens in new window or tab

Airbags - opens in new window or tab

Airlines

• Industry items - opens in new window or tab
• Travel - opens in new window or tab
• Uniforms - opens in new window or tab

Alcohol - opens in new window or tab

Ammunition - opens in new window or tab

Animals and wildlife products - opens in new window or tab

Art - opens in new window or tab

Artifacts - opens in new window or tab

Authenticity disclaimers - opens in new window or tab

• Autographed items - opens in new window or tab
• Signatures - opens in new window or tab

Automatic weapons - opens in new window or tab

Automobiles - opens in new window or tab
 

B

Barter and trades - opens in new window or tab

Batteries - opens in new window or tab

Beer - opens in new window or tab

Beer-making kits - opens in new window or tab

Beta software - opens in new window or tab

Bids

• Artificial or shill - opens in new window or tab
• Malicious - opens in new window or tab
• Retracting or canceling - opens in new window or tab

Birds - opens in new window or tab

Birth certificates - opens in new window or tab

Body parts - opens in new window or tab

Bonuses and prizes - opens in new window or tab

Boot disks - opens in new window or tab

Bootleg recordings - opens in new window or tab

Brand names

• Guidelines for using - opens in new window or tab
• Misuse of - opens in new window or tab

Business Equipment Purchase Protection - opens in new window or tab

Bundled software - opens in new window or tab

Burial-related items - opens in new window or tab

Buyer

• Buying practices - opens in new window or tab
• Non-paying - opens in new window or tab
• Policy overview - opens in new window or tab
• Protection, eBay - opens in new window or tab
• Unwelcome
   

C

Canceling bids - opens in new window or tab

Cars - opens in new window or tab

Cash payments - opens in new window or tab

Catalog sales - opens in new window or tab

Catalytic converters - opens in new window or tab

Category

• Adult Only - opens in new window or tab
• Misrepresentation of - opens in new window or tab

Cave formations - opens in new window or tab

CB amplifiers - opens in new window or tab

CD-R - opens in new window or tab

Celebrity material - opens in new window or tab

Cell phone service contracts - opens in new window or tab

Certificates of authenticity (COAs)

Chance listings - opens in new window or tab

Charity or fundraising listings - opens in new window or tab

Checks, as a payment method - opens in new window or tab

Chocolates with liqueurs - opens in new window or tab

Circumventing fees - opens in new window or tab

Clothing, used - opens in new window or tab

COAs (Certificates of authenticity) - opens in new window or tab

Coins - opens in new window or tab

Collectible containers, alcohol-related - opens in new window or tab

Community

• Content - opens in new window or tab

Compilations of information - opens in new window or tab

Concert tickets - opens in new window or tab

Contact information

• False or missing - opens in new window or tab
• Overview - opens in new window or tab
• Publishing - opens in new window or tab

Contracts - opens in new window or tab

Cookies and web beacons - opens in new window or tab

Copies

• Duplication equipment - opens in new window or tab
• Unauthorized - opens in new window or tab

Copyrights

• Basics of - opens in new window or tab
• Encouraging infringement - opens in new window or tab
• Guidelines for listings - opens in new window or tab

Cordless telephones - opens in new window or tab

Cosmetics - opens in new window or tab

Counterfeits

• Authenticity disclaimers - opens in new window or tab
• Bootleg recordings - opens in new window or tab
• Currency and stamps - opens in new window or tab
• Other - opens in new window or tab

Coupons - opens in new window or tab

Crafts, Native American - opens in new window or tab

Credit cards

• As a payment method - opens in new window or tab
• Sale of - opens in new window or tab

Credits for third-party solutions - opens in new window or tab

Cruises - opens in new window or tab

Cubic zirconium - opens in new window or tab

Currency - opens in new window or tab

D

Dating services - opens in new window or tab

Debit cards, sale of - opens in new window or tab

Defect removal - opens in new window or tab

Description theft - opens in new window or tab

Detailed seller ratings (DSRs) - opens in new window or tab

Diamonds - opens in new window or tab

Digitally delivered goods - opens in new window or tab

Documents

• Government - opens in new window or tab
• Transit - opens in new window or tab

Downloadable media - opens in new window or tab

Driver's licenses - opens in new window or tab

Drugs

• Describing items as - opens in new window or tab
• Illegal drugs and drug paraphernalia - opens in new window or tab
• Over the counter - opens in new window or tab
• Prescription - opens in new window or tab

Duplicate listings - opens in new window or tab

DVD-R - opens in new window or tab

E

eBay

• Money Back Guarantee - opens in new window or tab
• Name and logo - opens in new window or tab
• Site interference - opens in new window or tab
• Site outage - opens in new window or tab

eBay Stores, linking policy 

Educational software 

Electronic coupons - opens in new window or tab

Electronic equipment - opens in new window or tab

Emails

• Invalid address - opens in new window or tab
• Offensive or unwelcome - opens in new window or tab
• Spam - opens in new window or tab
• Threats - opens in new window or tab

Embargoed goods and prohibited countries - opens in new window or tab

Employee trading - opens in new window or tab

Event tickets - opens in new window or tab

Shipping and handling - opens in new window or tab

Explosives - opens in new window or tab

F

Faces, names, and signatures - opens in new window or tab

Fake IDs - opens in new window or tab

False or missing contact information - opens in new window or tab

False reports of policy violations - opens in new window or tab

Fee circumvention or avoidance - opens in new window or tab

Fee credits, false claims for - opens in new window or tab

Feedback

• Abuse - opens in new window or tab
• Extortion - opens in new window or tab
• Manipulation - opens in new window or tab
• Policy overview - opens in new window or tab
• Seller restrictions on - opens in new window or tab

Firearms, weapons, and knives - opens in new window or tab

Fireworks - opens in new window or tab

Fish - opens in new window or tab

Food - opens in new window or tab

Forgeries

• Authenticity disclaimers - opens in new window or tab
• Bootleg recordings - opens in new window or tab
• Currency and stamps - opens in new window or tab
• Other - opens in new window or tab

Fundraising listings - opens in new window or tab

Funerary items - opens in new window or tab

G

Games

• Game enhancers - opens in new window or tab
• Unauthorized copies of - opens in new window or tab

Game pieces - opens in new window or tab

Gems - opens in new window or tab

Gift cards - opens in new window or tab

Giveaways, raffles, and prizes - opens in new window or tab

Gold - opens in new window or tab

 

Government

• Documents, IDs and licenses - opens in new window or tab
• Uniforms - opens in new window or tab

Grave-related items - opens in new window or tab

Grenades - opens in new window or tab

 

Groups

• Creation and membership - opens in new window or tab
• Usage - opens in new window or tab

Guides and reviews - opens in new window or tab

Guns

• Ammunition - opens in new window or tab
• Firearms, weapons, and knives - opens in new window or tab
• Real and replica - opens in new window or tab
   

H

Hazardous, restricted, or regulated materials - opens in new window or tab

Hotels and resorts - opens in new window or tab

HTML in listings - opens in new window or tab

Human body parts and remains - opens in new window or tab

I

Identification

• eBay members - opens in new window or tab
• Selling IDs and licenses - opens in new window or tab

Illegal activity, encouraging - opens in new window or tab

Image theft - opens in new window or tab

Import duties - opens in new window or tab

Indian crafts - opens in new window or tab

Information sales - opens in new window or tab

Intellectual property

• Copy-protected material - opens in new window or tab
• Policy overview - opens in new window or tab

International trading - opens in new window or tab

Invalid bid retraction - opens in new window or tab

Invalid contact information - opens in new window or tab

Invalid email addresses - opens in new window or tab

Item description - opens in new window or tab

Item misrepresentation

• Category - opens in new window or tab
• Description - opens in new window or tab
• Item location - opens in new window or tab

Item not received - opens in new window or tab

Items purchased outside of eBay (fraud) - opens in new window or tab

J

JavaScript in listings - opens in new window or tab

Jewelry - opens in new window or tab

K

Keyword spamming - opens in new window or tab

Knives - opens in new window or tab

L

Law enforcement, reporting fraud - opens in new window or tab

Legal agreements with third parties - opens in new window or tab

Letters of authenticity (LOAs) - opens in new window or tab

License plates - opens in new window or tab

Limits on eBay sellers - opens in new window or tab

Links

• From reviews and guides - opens in new window or tab
• To eBay from your website - opens in new window or tab
• In listings - opens in new window or tab

Listings

• Inappropriate comments - opens in new window or tab
• International sales - opens in new window or tab
• Misleading - opens in new window or tab
• No item offered for sale - opens in new window or tab
• Overview of policies - opens in new window or tab
• Prohibited and restricted items - opens in new window or tab

LOAs (Letters of authenticity) - opens in new window or tab

Lockpicking devices - opens in new window or tab

Lodging and vacation packages - opens in new window or tab

Logo, guidelines for using eBay intellectual property - opens in new window or tab

Lottery tickets and game pieces - opens in new window or tab

M

Mailing lists and personal information - opens in new window or tab

Makeup, used - opens in new window or tab

Malicious bidding or buying - opens in new window or tab

Matrix programs - opens in new window or tab

Mature audiences - opens in new window or tab

Medical devices - opens in new window or tab

Medications

• Over-the-counter - opens in new window or tab
• Prescription - opens in new window or tab

Members

• Contact information and identity - opens in new window or tab
• Rules for buyers - opens in new window or tab
• Rules for everyone - opens in new window or tab
• Rules for sellers - opens in new window or tab
• Suspended - opens in new window or tab
• Third-party endorsement of - opens in new window or tab
• User IDs - opens in new window or tab

Military items - opens in new window or tab

Misrepresentation

• Identity - opens in new window or tab
• Item category - opens in new window or tab
• Item description - opens in new window or tab
• Item location - opens in new window or tab
• Item title - opens in new window or tab

Mobile devices - opens in new window or tab

Money orders, as payment method - opens in new window or tab

Mortgage notes - opens in new window or tab

Multi-level marketing, pyramid, and matrix programs - opens in new window or tab

Multiple accounts - opens in new window or tab

Multiple-quantity listing fee avoidance - opens in new window or tab

N

Names, faces, and signatures - opens in new window or tab

Narcotics - opens in new window or tab

Native American items

• Crafts and reproductions - opens in new window or tab
• Grave artifacts - opens in new window or tab

Nazi items - opens in new window or tab

No item listings - opens in new window or tab

Non-binding bid policy - opens in new window or tab

Non-paying buyer

• Appealing unpaid items - opens in new window or tab
• Failure to pay for item - opens in new window or tab
• Reporting a buyer - opens in new window or tab

Nonprofit listings - opens in new window or tab

O

Odometer modification devices - opens in new window or tab

OEM software - opens in new window or tab

Offensive email - opens in new window or tab

Offensive material - opens in new window or tab

Offers to buy or sell outside of eBay - opens in new window or tab

Outages on the eBay site - opens in new window or tab

P

Paintings - opens in new window or tab

Passports and government documents - opens in new window or tab

Patent notices, eBay - opens in new window or tab

Payments

• Accepted types - opens in new window or tab
• Surcharges on - opens in new window or tab

PayPal payments - opens in new window or tab

Pearls - opens in new window or tab

Personal information and mailing lists - opens in new window or tab

Personal relationships and services - opens in new window or tab

Pesticides - opens in new window or tab

Philatelia (stamps) - opens in new window or tab

Photos

• Linking to - opens in new window or tab
• Picture - opens in new window or tab
• Picture theft - opens in new window or tab

Pirated recordings - opens in new window or tab

Plants - opens in new window or tab

Playboy - opens in new window or tab

Plays, ticket sales - opens in new window or tab

Police-related items - opens in new window or tab

Political memorabilia, reproductions of - opens in new window or tab

Ponzi schemes - opens in new window or tab

Postage meters - opens in new window or tab

Postal service uniforms - opens in new window or tab

Presale listings - opens in new window or tab

Prescription drugs - opens in new window or tab

Privacy policy - opens in new window or tab

• Data sharing appendix - opens in new window or tab
• Summary - opens in new window or tab

Prizes - opens in new window or tab

Profanity, use of on eBay - opens in new window or tab

Profile - opens in new window or tab

Prohibited and restricted items - opens in new window or tab

Prohibited countries, trading restrictions - opens in new window or tab

Protections

• eBay Buyer - opens in new window or tab
• Seller - opens in new window or tab

Public domain media - opens in new window or tab

Public figures - opens in new window or tab

Public transportation items - opens in new window or tab

Publishing contact information - opens in new window or tab

Pyramid schemes - opens in new window or tab

R

Racially offensive items - opens in new window or tab

Radar detectors and jamming devices - opens in new window or tab

Radioactive items - opens in new window or tab

Raffles - opens in new window or tab

Real estate - opens in new window or tab

Recalled items - opens in new window or tab

Recordable media - opens in new window or tab

Refrigerants - opens in new window or tab

Refusal to sell - opens in new window or tab

Remains, human - opens in new window or tab

Removing feedback - opens in new window or tab

Removing serial numbers - opens in new window or tab

Replicas

• Art - opens in new window or tab
• Coins and stamps - opens in new window or tab
• Unauthorized - opens in new window or tab

Reporting

• Fake eBay email - opens in new window or tab
• Listing violations - opens in new window or tab
• Member violations - opens in new window or tab

Reserve price violations - opens in new window or tab

Retracting a bid - opens in new window or tab

Return policy - opens in new window or tab

Reviews and guides - opens in new window or tab

Rules for buyers overview - opens in new window or tab

Rules for sellers overview - opens in new window or tab

S

Satellite descramblers - opens in new window or tab

Scanned coupons - opens in new window or tab

Scanners and communication equipment - opens in new window or tab

Search and browse manipulation - opens in new window or tab 

Securities and stocks - opens in new window or tab

Seeds - opens in new window or tab

Seller

• Failure to send item - opens in new window or tab
• Performance standards - opens in new window or tab
• Policies overview - opens in new window or tab
• Practices policy - opens in new window or tab
• Protection policy - opens in new window or tab
• Refusal to sell - opens in new window or tab
• Return policies - opens in new window or tab

Selling limits - opens in new window or tab

Serial numbers, removal or alteration - opens in new window or tab

Service contracts for cell phones - opens in new window or tab

Services, prohibited or restricted - opens in new window or tab

Sexually-explicit materials - opens in new window or tab

Shill bidding - opens in new window or tab

Shipping and handling - opens in new window or tab

Shipping-related items - opens in new window or tab

Signatures - opens in new window or tab

Signposts, no item listings - opens in new window or tab

Site interference - opens in new window or tab

Site outage - opens in new window or tab

Slot machines - opens in new window or tab

Snails - opens in new window or tab

Social security numbers and personal information - opens in new window or tab

Software

• Academic - opens in new window or tab
• Beta - opens in new window or tab
• Bundled or OEM - opens in new window or tab
• Unauthorized copies - opens in new window or tab

Spam - opens in new window or tab

Sporting event tickets - opens in new window or tab

Stamps - opens in new window or tab

Steroids - opens in new window or tab

Stocks and securities - opens in new window or tab

Stolen property - opens in new window or tab

Stun guns - opens in new window or tab

Surcharges on payments - opens in new window or tab

Surveillance equipment - opens in new window or tab

T

Terms and conditions

• eBay’s user agreement - opens in new window or tab
• Seller linking to - opens in new window or tab
• Seller placing Feedback in terms and conditions - opens in new window or tab

Test listings - opens in new window or tab

Test pipes - opens in new window or tab

Third-party acknowledgements and links - opens in new window or tab

Third-party endorsements of eBay members - opens in new window or tab

Threats of bodily harm - opens in new window or tab

Ticket sales - opens in new window or tab

Titles, misleading - opens in new window or tab

Tobacco - opens in new window or tab

Trademarks

• Basics of - opens in new window or tab
• eBay - opens in new window or tab

Trades - opens in new window or tab

Trading cards - opens in new window or tab

Traffic signal changers - opens in new window or tab

Train travel - opens in new window or tab

Transactions, interference with

Transit

• Documents - opens in new window or tab
• Industry items - opens in new window or tab
• Uniforms - opens in new window or tab

Travel and vacations - opens in new window or tab

U

Unauthorized copies - opens in new window or tab

Unauthorized recordings - opens in new window or tab

Underage users - opens in new window or tab

Uniforms

• Government - opens in new window or tab
• Police - opens in new window or tab
• Shipping company - opens in new window or tab
• Transit - opens in new window or tab

Unpaid items

• Buyer non-payment - opens in new window or tab
• Reporting - opens in new window or tab
• Reporting, false claims - opens in new window or tab

Unsolicited email (spam) - opens in new window or tab

Unsolicited ideas - opens in new window or tab

Unwelcome bidding or buying - opens in new window or tab

Used items

• Clothing - opens in new window or tab
• Cosmetics - opens in new window or tab
• Underwear - opens in new window or tab

User agreement - opens in new window or tab

User Privacy Notice - opens in new window or tab

• Data sharing appendix - opens in new window or tab

Users

• Contact information and identity - opens in new window or tab
• Rules for buyers - opens in new window or tab
• Rules for everyone - opens in new window or tab
• Rules for sellers - opens in new window or tab
• Suspended - opens in new window or tab
• Third-party endorsement of - opens in new window or tab

User IDs - opens in new window or tab

Using multiple accounts (policy) - opens in new window or tab

V

Vacations - opens in new window or tab

Vehicle identification numbers (VIN) - opens in new window or tab

Vehicles, selling - opens in new window or tab

VeRO program

• Overview - opens in new window or tab
• Reporting intellectual property infringements - opens in new window or tab

Video games, unauthorized copies of - opens in new window or tab

Vitamins - opens in new window or tab

Vulgar language - opens in new window or tab

W

Warranty, sold with an item - opens in new window or tab

Weapons, firearms, and knives - opens in new window or tab

Weeds - opens in new window or tab

Western Union, as payment method - opens in new window or tab

Wildlife products - opens in new window or tab

Wine - opens in new window or tab

Wine-making kits - opens in new window or tab

Wire transfers, as payment method - opens in new window or tab

Wireless service contracts - opens in new window or tab

Wiretaps and electronic surveillance equipment - opens in new window or tab