2 min article

Feedback profiles

You can see how eBay members have been rated by the other eBay users they’ve traded with by viewing their feedback profile.

If you’ve recently left feedback and you’d like to change it, you can find out how to add follow up comments or request a feedback revision in our article on viewing and changing feedback left for sellers.

Viewing a feedback profile

You can view a member’s feedback profile—including your own—by selecting the number in brackets next to their username. This number is their current feedback score.

On the feedback profile page, you'll see a member’s:

  • overall feedback score
  • percentage of positive ratings
  • recently received feedback
  • detailed seller ratings
  • bid retractions
  • eBay registration date

Tip
Once you reach a feedback score of 10, you’ll earn a yellow star which is displayed on your profile. As your feedback score increases, the star changes color, all the way to a silver shooting star for a score above 1,000,000.

Making your feedback profile public or private

We strongly encourage everyone to keep their feedback profile public. It helps you earn the trust of other eBay members, increasing the likelihood that they’ll trade with you.

In order to sell on eBay, your feedback profile must be public.

If you choose to make your feedback profile private, you won’t be able to sell items on eBay and the feedback comments you’ve received will be hidden from other members. However, your overall number of positive, neutral, and negative feedback ratings will still be displayed.

Here’s how to make your feedback profile public or private:

  1. Go to Make Your Feedback Profile Public or Private - opens in new window or tab.
  2. Select either Make your Feedback Profile public or Make your Feedback Profile private.
  3. Select Save.

To sell on eBay, your feedback profile must be public.

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