Average review score based on 189 user reviews
of customers recommend this product
The first mp3 player that I bought on my own was a Sansa e200, a small but economical player that I've been using for almost 5 years. After that amount of time I figured it was time for an upgrade, and the attractive new generation of Sansa players seemed like a good choice. I couldn't complain about the price, either - especially once I expanded the memory with a micro SD card.
However, after using this player for a month I have to wonder what happened to the original player's design team. In place of easy to use buttons or a scroll wheel is a touch screen. The touch screen is extremely sensitive and even a light tap with any object (clothing, keys, etc) will change the song or stop it. The touchpad does not illuminate when pressed, making navigation difficult in low light due to the relatively small size for the number of touch-sensitive buttons.
Navigation is a chore because the menus change slowly - there is a noticeable half-second or more of lag between tapping the pad and the menu changing or scrolling, enough time to make you wonder whether you've actually hit the pad in the correct place. Scrolling through songs/artists/playlists and menus is therefore slow even at maximum swipe scrolling speed, and the fact that menus do NOT wrap around to the beginning means you need to scroll completely back through the list every time you need to access a previous option.
Lastly, the software itself seems to be pretty buggy - already I've had the player freeze a number of times. Sometimes it is random, other times when connecting to the computer or attempting to sync music.
Unfortunately I decided to stick it out with this player past the short return period, so I'm now making the best of it. It does have good battery life and compared to what I'd pay for an iPod holding the same number of songs it's a great deal. But poor design choices make this a player I'd avoid even at the low price I paid for it. If you've had a Sansa in the past and are hoping for an upgrade, this would NOT be it.
I bought this MP3 player because I washed my Creative Zen Mosaic, which I adored. This MP3 player is very pretty. I loved the color selection. The touchpad was sinple to manuver but sometime difficult to get it to the song you actually want to select, I found I overshot songs a lot and had to go back to get the one I really wanted. The menus were a little hard for me to figure out. If I selected Music I wouldn't be able to find all the songs that I had on the player, only about six of them were available and I don't know how I actually ended up finding the whole list of the songs. I was really just stumbling around pushing buttons to see what would happen. I'm not a Sansa hater, I plan on buying another product of theirs, this on was just not for me.
I have a Sansa MP3 from a few years ago that is still working well, so when I came across this model, I bought two- big mistake. This model is very hard to control. It hangs a long time, then jumps several screens ahead, etc. Then trying to go back you end up not where you want to be. Also volume is limited and inadequate for busy gym situation.
Key lock didn't work the way the instructions told you, i.e. pressing hold button a certain way, which caused much problem if you put it in pocket it was changing all over the place. After online upgrade screen now reads hold down power button for key lock, so that's finally resolved (except it often turns off when trying to lock keys, then you have to start the whole long process of booting up again). But why shouldn't you get a button lock on the first day? It's very basic and very necessary, but was too much to expect from this manufacturer. Then I found a blog provided by ?? that explains every problem is the consumer's fault for "abusive button pushing". Don't let it fool ya', this thing is out of control.
I bought it to listen to audio books from Audible, as it's one of their "approved" devices that they'll let you download onto. I definitely would not buy again or recommend, unless maybe you don't want to control what is playing and price is super cheap.
I bought the Fuze+ to replace a lost Sansa View and am very sorry I did. The controls are way too sensative. I use it for audio books and it is difficult to move from one file to another while on the road. Movement inside my shirt pocket will change the program. Locking it helps little. I t has good sound quality but I am not always hearing what I want. Bring back the "wheel". Better yet,bring back the View. I'll trade ya even up.
Love the features the only draw back to this Model is once the battery goes out it can NOT be replaced at all. I check with the only factory, they did not return my calls but I did find out the BAttery in this model has never been made available to the public and there is no way to send it to the factory for replacement. What were they thinking?
I bought this to replace my older-model Fuze which was having battery problems. The player is pretty good, but the touch-sensitive interface is extremely annoying. The sensor isn't very responsive when you want it to be, but always seems to pick up the slightest touch when you don't want it. In my opinion, it's a major design flaw that needs to be addressed; just because touch-screens are all the rage doesn't mean it's an excuse to put together a crappy one.
This player has a great sound & once you get to the song list and pick the song your OK. However I have many music players from the cheapest to the most expensive. This player is the worst as far as getting to where you want to be, as far as the radio, music player, recorder, pictures etc. I don't know what they were thinking as far as accessibility but its horrible. The cheapest player I have has better access.
I bought this for my wife for Valentine's day. Her old player's battery had gone bad. I let it sit in a drawer for almost a month. My bad. I would have returned it if I had not already had it for 30 days when I finally tried to use it. AT first, I had to charge it for several hours. Then, my PC wouldn't recognize it until I downloaded and installed the special Sandisk software for it. I already had a micro SD card, so I put that in and began loading music. I stopped about half way to see how it worked. I couldn't find any of the music I had loaded. All I could find was the preloaded stuff which my wife didn't want. I found the touch screen input system very difficult to use. I remembered that some players want to work only with Windows Media Player so I tried loading some music using that. Windows Media player decided that I wanted to put all the music I had on my PC on the MP3 player. Several hours later I saw a message saying that there wasn't enough room to put the music. I tried to play some of what I had put and it didn't show up. The touch controls locked up and I couldn't get the player to do anything. I have decided to get my wife another player. This is about as poorly engineered as anything can get. I would not recommend it at any price. It just seems to be a poorly executed attempt at a bad idea from the get go.
I lost the older Sanda Fuse and missed it so much that I purchased the new model despite the negative reviews. Well the touch keypad is not so bad if you download the latest firmware. The organization of music, and especially audio books is absolutely horrid. Even if you load a playlist, you never know what selection or chapter of a book is going to come up next. Using the Fuze+ is not at all intuitive. You must download and read the manual several times to understand the operation. Very frustrating to use. As one reviewer commented: "what happened to the old design team?". It would appear that the new team consists of the ones that graduated last in their class.
I bought this player to replace a lost previous Sansa Fuze player which was their first design player which was much much much better in user interface for use. Sansa made a great Fuze player but missed the ball
terribly on this new design. Get and older first Generation you'll be
happy purchase this model you will have reservations.