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Samsung SGH S390G
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Customer Reviews

Average review score based on 60 user reviews

80%

of customers recommend this product

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Created: 01/05/13

Excellent choice for the minute-based prepaid customer

Yes, I would recommend this product to a friend.

I love Samsung quality and S390G did not disappoint. I purchased this Tracfone "triple minutes for life" version, a GSM phone, with AT&T coverage. Case has a dark gray back panel, sides have silver trim, is non-metallic yet feels cool to the touch like metal. Depth is less than .5 inch and 2.5 inches wide makes it easy to hold and text one-handed. WiFi works flawlessly, can surf without burning minutes and that works right out the box, Youtube videos look pretty good. With WiFi deactivated and using 3G Mobility I can not view videos and that's expected with Tracfone's non-streaming clause. Enhanced security has password capability for each application and contacts, however security will not block Internet access. The 2.4 inch (diagonal) display is beautiful and bright, with dark blue background for soothing contrast, clock and battery meter are easily seen at a glance. QWERTY keypad is wide with low profile key height that are well-spaced with 'click' response. Featured keys include text-message key, calendar key, and one shortcut menu key stores up to 12 favorites from main menu and sub menus. Scrollpad only needs a light sweeping touch and is lightening quick on menu options. Microsoft Exchange, Yahoo and Gmail are easy to setup (Gmail has a security setting you have to change online first), including several intervals for downloading mail. I've downloaded and used apps from getjar.com including Google Maps, Platinum Mahjongg, Opera Mini, Accuweather. MP3 Player is nicer than any I've seen from Samsung, runs in background-mode with home-screen controls, an outstanding feature. The downside is MP3's can't double as Ringtones, disappointing since even lower-end Samsungs allow MP3's as Ringtones. Bluetooth works with my car's fancy 2012 infotainment system, FIAT'S "Blue&Me". Transfer contacts to it, make/take/reject calls from steering-face controls, play music thru TomTom's onscreen media center. Phonebook holds 2000 entries with many options including 4 types of phones #s, memo, email, default #, speed dial, groups, URLs, company, title, street address, picture, ringtone. Speaker phone easily activates onscreen. Microsd slot is conveniently located on the outside left and takes cards up to 32GB. Battery life is very good, about 5 hours talk time :) with it's 1000 mAh battery. Wall-charger included. One drawback is S390G easily pocket dials and browses the web... and I advise using keypad auto-lock at all times or use Airplane Mode as necessary. Note there is SIM slot, however, you can't use another carrier's SIM, outside the USA you won't be able to swap SIMs. S390G is not a smartphone, not a touch screen, not for the simple mind, nor the spoiled teen, nor the bored genius. Just an excellent, solid prepaid feature-phone, where $30 to $45 is a good price range for either new Tracfone or Net10. I'm so pleased and give five-stars for doing everything it's supposed to do. Recommended.

4 of 4 people found this review helpful. Was this review helpful? Yes | No

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Created: 07/09/13

GREAT for text, phone, but FEAR the auto-browser!! No back pockets!

No, I would not recommend this product.

I've had it 6 months. Used about 100 minutes a month.
Annoyingly unlocks itself. Generally gets into the
"Buy Airtime" menu, but sometimes any other when it does..
Has launched the browser a couple times on its own.
Efficient, quick processor, really good on battery life,
and great sound on phone/spkr. Haven't tried to install java
apps. Got this phone for under $20 after minutes included.
Can't wait to get rid of it. Really, its only the
self-unlock and browser-launch that makes me uncomfortable.

The wifi feature will seek your network, and automatically
use it for the browser if you have it set up. If the icon is showing, then it will work. This doesn't apply to texts and phone calls. I would like a screen that lets you know you are using (either 3g or wifi) the network, so you know.

The keypad makes text and email better, but if you have a
network (wifi), then you have a PC most likely. Not so good
for youtube, but I think it worked.. or would with Opera, etc.
Data rates are so high.. (1MIN=100kb I think) you really have
to watch the step down from older tracs and their cheap data plans.
I tried using my old trac at Disneyworld just before switching to this (3G), and found that AT&T had throttled the
availability so much that getting a simple map on google took
20+ minutes. That's not exaggerating. In that case, this new 3G phone would be cheaper. If that much 2G/EDGE is lost everywhere, you might as well move on. Last year in a rural town, I could have done that in 2 minutes on my old tracphone. Its not a BAD phone, has good features, the black box in the middle is a micro touchpad that works perfectly like a trackball on menus. If I could trust it to stay locked, I would like it. Since the data charges are by kB not time, even launching the browser is cheap, if launched accidentally. Time is calculated to .01 minutes as data is used. (per kB) Really, a great phone by 2004-2008 standards.

Update:I just came back to complain again, about this awful phone. Found I already wrote a review! Not for pockets, and it still launches the browser itself. Yes, it unlocks itself at least daily. Nice for having keyboard, if you want it. The touch button is really cool, like old IBM laptops sorta. The processor cannot handle real web much, and screen is tiny. Still haven't ported in Java apps.

0 of 1 people found this review helpful. Was this review helpful? Yes | No

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Created: 08/04/13

Best low price phone

Yes, I would recommend this product to a friend.

The Samsung S390G phone works great for me. It can text, take photos, record videos, play MP3's, browse the internet with WiFi or 3g, and do many other things. Tracfone service only cost me about $80 per year and their coverage is as good as any other cell carrier I've ever used. I don't understand why so many people waste $100+ per month on phones that do basically the same thing. I never had any problems with it auto dialing either like others had mentioned. The keypad auto-locks after a few seconds and requires you to press 3 different keys to unlock again. So I find it hard to believe that it can auto dial unless you are sitting down on it causing random keys to be pressed all day long, which would be foolish anyway. I also like that you can add a memory card for storing photos, wallpapers, videos and Mp3's. With an usb cable connected to your computer all the files on the memory card can easily be transferred to and from the phone. A few minor complaints I have is are: the browser is kind of useless because the screen is so little, the space key will sometime type a period when pressed in the center, and it doesn't come with any games at all. But it's still the best phone I've seen for the money.

1 of 1 people found this review helpful. Was this review helpful? Yes | No

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Created: 03/01/13

Great bang-for-the-buck.

Yes, I would recommend this product to a friend.

I've been pleased w/this phone & TracFone, but please know that I use a phone to talk, occasionally text, & check emails. I use computers, televisions, cameras, & radios for their designated purposes. I bought this phone because my Rugby is/was a great phone, but it wasn't compatible w/Tracfone. That positive experiencew/Samsung influenced my decision to purchase this brand when I could no longer justify paying so much in fees & taxes w/minutes to spare each month. I don't like to type on the display that I'm reading & trapping debris between a slider keyboard & phone case doesn’t seem intuitive, so those factors influenced my purchase of this style. Its textured case has a nice feel, the display is very clear & the functions are user friendly. The micro-sd slot is handy & the battery life is good. The wifi feature is great & saves data fees. I have large hands, but this phone's raised keys have proved fairly resistant to fat-finger syndrome. Overall, the fit & form is nice, but I prefer a more abuse-oriented type of phone. I knew what I was getting, but was still impressed. I gave 5-stars based on the great deal (free w/minutes) & its overall functionality.

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Created: 01/06/13

Nice phone for texting with large screen and quirky keyboard

Yes, I would recommend this product to a friend.

I finally got rid of my verizon contract(was sucking me dry) and bought this phone with the one year 400 min. card. This phone tripled my minutes so I'm good to go for a whole year without a phone bill-chaching!!
It is very easy to use right out of the box. Dealing with tracfone itself is another matter, but once you've got it activated and set up it's a cinch to use. You can get a tutorial and user guide on Tracfone, which is very helpful as the guide book that comes with it doesn't give you many details. I've also gotten reception on this phone in some areas that my smartphone didn't get.
Love the larger screen, but I don't like the shaded area that shows the time and date, it's really not necessary. It also takes away from the pics that I use as wallpaper. The keys on the quirky keyboard may look small but are actually easy to use. Plus there are shortcuts on some of the keys.
Another great feature is you can use the browser for free(no minute deduction) if you connect to wifi. You can download music and pics(great for using as wallpapers) after putting in a micro sd card. The only thing I miss is being able to download apps. But for less than $.28/day for a whole year, I can live without them. After all, this is a phone, not a computer or tablet.
One drawback is the ringtones are so, so limited. You can buy ringtones but they use a lot of your minutes to buy. Also would like to see more options in cases that fit this phone.
If you like to text and have a big screen area this is the phone for you. If you're into apps and downloads you'll have to go with the more expensive tracfone LG800, but expect to use more minutes to do all the smartphone apps, etc.

1 of 2 people found this review helpful. Was this review helpful? Yes | No

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Created: 11/10/13

Problems with the carrier

No, I would not recommend this product.

The phone was sent and received in record time, absolutely no problems with them.....but....it took almost two weeks for TracFone to activate it. Six calls to India and two new sim cards later..... At first I could not retrieve texts or voice mails, usually wouldn't dial out and constantly dropped calls. For the past few weeks it has worked fine except not always able to hear clearly. I believe the phone is fine and all of the problems are on TracFone, however after having a very basic TracFone for many years with no problems and after all of the head aches with this phone I would probably go with a different one.

0 of 1 people found this review helpful. Was this review helpful? Yes | No

Created: 07/20/13

Lives up to its basic claims but expect no more.

Yes, I would recommend this product to a friend.

Not intuitive but you get there eventually and it sticks. Very low cost to operate, battery needs charging every 10 days, air-time less than $10/month for me. Callers say it has a good sound. Decent low-end camera with features and video record with good sound. Uses micro camera card, has WiFi, can watch Youtube.

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Created: 06/24/13

Poorly designed and awkard user interface, Sluggish OS

No, I would not recommend this product.

Samgsung SGH-S390 replaced a similar LG phone that was broken. I am not sure if I got a lemon of it is just the way the phone is.. I absolutely hate it. The Samgsung OS is not very user friendly and awkwardly designed. Way too much navigation to find commonly used features, but yet they have shortcuts to stupid functions readily available. It takes way too many button presses just to view a text. If I miss a call, it continuously reminds me. The keyboard on my phone has issues, I get periods when the space bar is pressed and characters of adjacent keys when typing.. very annoying. The sensitivity of the navigation button is sloppy. The speed of the OS is ridiculously slow. On the positive, the display is nice and the battery life and reception is fairly decent.
Overall.. I can't wait to get rid of this phone!

0 of 2 people found this review helpful. Was this review helpful? Yes | No

Created: 04/08/13

Thank,(for stepping up your product offerings), but no thanks.

No, I would not recommend this product.

Phone was purchased for the TMFL feature, as well as the internet browser ability.WIt was fairly easy to sign on to the internet, even before the phone was activated.I realized, a couple of weeks later though that I hadnt used it once after the initial set-up.Just too many other ways to surf the net,and much easier.Also, the phone had a tendency to 'pocket dial' 911. I never actually had it complete that call and had emt's show up,but I had read of others who had that problem. I think this is a Tracfone problem, and one that they dont seem inclined to rectify. I transferred my time and dates over to a flip phone(lg430g) because I basically use a TF for calls, only.
I believe the 390 was a bold step for TF to get out in the big dog world, and I hope they keep coming out with newer stuff, but this seems to me to be a mistake.

0 of 1 people found this review helpful. Was this review helpful? Yes | No

Created: 08/13/13

Where else can non-blabermouths get cellphone service for under $7 a month!

Yes, I would recommend this product to a friend.

Probably the best phone you can buy at this time if you're looking for the most features for the least price. The ability to use WIFI without using your minutes for the low cost of this phone is probably it's best attribute. Just be careful not to hit the back button too many times as it will launch the browser and cost you minutes. I think Tracfone and Samsung conspired on this setup.

1 of 1 people found this review helpful. Was this review helpful? Yes | No

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