Average review score based on 51 user reviews
of customers recommend this product
Let me start by saying that I used to be a BIG Samsung lover. We got 3 of these phones free when we signed up for Sprint. I wouldn't take them again if they paid me to do so. They are horrible. They are extremely slow (tried adding memory, and moving all apps to SD card... still didn't help). Heaven forbid you are ever in an emergency, because you can't make one call after another. You have to wait at least 2 minutes in between phone calls. At times, your phone rings, #1 it won't show you who it is, #2 it won't let you answer (or ignore) it, #3 the phone locks up, so you have to take the battery out and turn it back on. This is the worst phone I've ever owned. Don't go near it! Spend the $$ and buy something else... ANYTHING else.
Junk phone. Nothing but problems locks up is slow and has low internal memory for apps. I have one and my wife has one. this is the worst phone ether of us has owned. It cant do simple task it is intended to do. example my phone locks up when you try to answer a call. I have to call people back ounce it unfreezes. on screen keyboard is to small to use. It randomly shuts it self off and turns itself back on. I could go on and on. Don't buy this phone unless you just cant afford anything else.
My main requirements for a phone was access to internet/email and a slide out keyboard. Without paying $10 more per month for a 4G phone in an area that doesn't have 4G, this was supposedly my best option. I really loved the set up, but that is about all. I'd give it a 7 for user friendliness - good but not great. But this phone is SLOW! I don't just mean when running apps. Frequently it won't even register my touch to unlock it in time to answer an incoming phone call. I removed every app that I do not use on a regular basis (I have under 20 on the phone), transferred all possible apps to the SD card, have done every update available, took it to the Sprint store multiple times to have their techs see if they could do anything with it, all to no avail. I really wanted to love this phone, but I have had it for over a year now and hate it more every day! When I took it in, again, today to the Sprint store, the manager came right out and said Sprint dropped the ball on this modle. Find another option!
This phone is absolutely terrible. It locks up all the time, it's incredibly slow, and it won't even run half of the apps I need it to run. ABSOLUTELY TERRIBLE.
This is the worst phone I have ever own.I have already had to have a replacement phone & it is doing the same as the first. The phone freezes & forecloses all the time. other problems with the phone...will not let you answer calls, will not hang up calls...can't wait to get rid o phone.