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Reviews & Research

Customer Reviews

Average review score based on 1,627 user reviews


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Showing 5 star reviews

Created: 11/21/09

love it - HTC has made a fan of me

Review For: HTC EVO 4G - 1GB - Black (Sprint) Smartphone

The best thing about this phone is definitely the display. It's extremely high-resolution for the size. The touch screen is pretty good for resistive technology (as opposed to capacitive screens like the iPhone or Pre). The only other resistive screen phones I've used are the LG Versa and Voyager, and it feels like HTC has just done it better somehow, especially with sliding/scrolling.

HTC also did a spectacular job of making Windows Mobile usable with your finger by way of the TouchFLO 3D interface. There is a stylus included that slides nicely into the bottom of the phone, but I've found that I rarely need to pull it out. It's pretty, but it's also very functional as well. They did a great job on the different text input methods that are available as well. The full QWERTY is probably not practical for anyone but those with the tiniest of fingers, but I find the compact QWERTY setup pretty usable. If that doesn't work for you, you can switch to the phone keypad style and T9 it.

The text messaging interface does have a few quirks. When I tap on a message in the TouchFLO interface and it goes into the messaging screen, the keyboard pops up but doesn't want to type in the text box until you hit it. When you do hit it, sometimes you get a little dance where the keyboard isn't sure that it wants to stay up or not. I can usually tap the text box again before the keyboard goes away and then everything is fine, so it is a minor annoyance.

The camera seems to work fine; I've seen a lot of reviews that say it sucks but the performance seems pretty standard as far as most phone cameras go.

Overall, performance-wise, it is not as bad as I was expecting. I've experienced a few versions of Windows Mobile on different devices, and I know how sluggish it can get, but aside from a few isolated incidents where the device just seemed to lock up altogether (prompting me to perform a soft reset), the performance was actually better than other WinMo phones I've used. It's got a decent processor and plenty of memory. It's no 3GS but I wasn't expecting that.

Will be looking forward to my next upgrade so I can experience a newer HTC model, but until then I will be enjoying myself with the Diamond, especially with how cheap I got it without contract incentives.

47 of 56 people found this review helpful. Was this review helpful? Yes | No

Created: 11/28/10

The iPhone for Sprint...

Review For: HTC EVO 4G - 1GB - Black (Sprint) Smartphone

The Evo is THE alternative for those not wanting to put up with the iPhone restrictions or AT&T's well publicized shortcomings.

As a proud owner for more than a month, I can honestly say the Evo lives up to the hype - and then some. A warning though: the Evo is much larger than the iPhone and pretty much any other phone out there. For tall/large folks with large hands this is actually wonderful, but for those who like the tiniest, sleekest toys to go along with their midget hands, this thing isn't it.

Regardless if you live in a Sprint 4G area, you'll pay an extra $10 fee. If you haven't already, you also need to upgrade to one of Sprint's more expensive plans.

Also, keep in mind that, as with all Androids, you can turn off and/or customize almost any feature you don't like. The Evo is not quite as intuitive to learn as the iPhone but it's also a lot more capable and powerful. The growing Android app marketplace really helps with this.

-Gorgeous, gigantic, super bright, crystal clear screen. Best. Screen. Ever.
-Truly fast at everything - apps launch instantly, everything is just "zippy".
-Powerful enough to run a bunch of stuff simultaneously without slowing down at all.
-Very modern and "hip" interface.
-Fantastic integration with all things Google (Maps, Gmail, Google Voice, etc.), Social Networks (Friend Stream is amazing), and GPS.
-Call quality is excellent.
-WiFi works very well.
-Touch screen is VERY sensitive and fast. Could be Pro or a Con.
-Videos are unbelievably large and crisp on this thing - no other phone comes close yet.
-Has lots of options and customization features.
-An 8 Megapixel camera AND HD video camcorder (!) surprisingly good quality for a phone.
-Does eBooks very well (need free eBook reader).
-Android app market is huge and growing fast. Downloads and installs are super simple and fast.
-Everything about this thing is just fast.
-Casing/back doesn't show fingerprints or lint much at all (screen is another story, see below).
-Did I mention it's FAST?

-Battery Life. This makes sense as the gigantic screen by itself likes to eat up juice when in use. WiFi, Bluetooth and certain auto-updating apps also drain the battery.
**Suggestion: turn WiFi OFF when you leave your house. Keep the default timeout setting to 1 minute or so to make sure the screen turns off after a short time of not using the device. Turn Bluetooth off if you're not using it. Reduce screen brightness, it's set to Auto by default when you get the Evo.

Default email client not super intuitive, plus polling intervals can not be set to anything shorter than 5 minutes. Email client can easily be replaced with other apps if you wish though.

Touch screen is VERY sensitive and fast. Some folks might need to get used to how fast/sensitive it is. Could be a Pro or a Con.

Soft keyboard has some minor quirks, mostly in terms of intuitiveness. Hard to describe here.

For people with larger hands like me, the Evo is perfect. For someone with very small hands, this device could be a nightmare to use. Seriously - it's LARGE.

Like all touch devices, the touch screen is a fingerprint magnet

If you are on Sprint (or considering switching) and want the fastest and arguably best device out there at this time, the Evo is it.

69 of 70 people found this review helpful. Was this review helpful? Yes | No

Created: 01/01/11

The EVO was the best thing I bought for myself in 2010!

Review For: HTC EVO 4G - 1GB - Black (Sprint) Smartphone

The EVO does everything it says it does, and very well too. I bought this phone without ever trying it out or using a droid phone until it arrived 2 days later. I was worried that I may have spent alot of money on a piece of junk, but when I activated it over the phone and started using it, my doubts were quickly put to rest.

It does everything. All at the same time, and very well. Seriously, you can be in the middle of playing tetris and listening to Pandora- you get a call from work, it's your secretary needing some info from you. Have her forward you the word and spreadsheet documents via email, then open, edit and send those documents back while still on the phone with her, and when the work issue is resolved, you hang up with the secretary, and Pandora unpauses as you jump back into your game. The video chat and calling features are cool too. I have not once had an issue using any of the apps I have downloaded or any of the ones included on the phone. Runs great, and FAST!

Find yourself a quality stereo bluetooth headset- I use the plantronics backbeats- finding a decent headset is key not only for hands free calling, but also great for media too!!! Find one that has functions on it that allow you to answer calls, pause and fastforward music. This will allow you to easily operate basic functions while driving and multi tasking.

10 days after I bought it, I dropped my EVO. The screen was cracked like a big spider web. Phone still worked perfectly in every way, but screen was toast. Repair only cost $35 at SPRINT so that's not so bad.

Battery life is short while running apps and junk all the time- Just using it for phone calls pandora and texting, the battery lasts very well. Once you turn on the 4g antenna, and or start: browsing the web, using navigation apps, watching videos... ect, that battery wants to die. Solution- Buy extended capacity battery for EVO on ebay... comes with new back piece for phone to fit the larger battery, and it does make the phone a bit bulkier, but this does extend the total functionality of the phone extremely... With mine, I can rock out hard all day, and after 12 hours at work, I come home and my battery is on half!!! that's alot of juice!

I like this phone because at first I was skeptical and anticipating failure, however it has met and exceeded all of my expectations as far as how a cell phone could perform to convenience me. Take this review as one big positive vote- I love the EVO!

21 of 21 people found this review helpful. Was this review helpful? Yes | No

Created: 05/31/12


Yes, I would recommend this product to a friend.
Review For: HTC EVO 4G - 1GB - Black (Sprint) Smartphone

This Outstanding HTC EVO 4G mobile phone Is the Best 3g/4g Android handset Out there today.Giving you voice,data connectivity,PLus download speeds way way faster than 3G. And Not to Mention The HTC EVO 4G can still connect to 3G data services in areas not currently served by the Sprint 4G network.
This HTC EVO 4G brings one-touch access to the millions Of uses every day. HTC EVO 4G also provides easy access to both personal email,calendars,and contacts supported by Gmail.

AWESOME Android Market. Many Are free,no need to pay every app LIke the IPHONE.You can use thousands of useful applications,widgets and fun games to install on your phone, and has alot many more apps being added every day.
Everything on this EVO 4G is specifically to your needs.

The Cameras in the front and Back make it easy to have video calls using the two-way voice and video service.The HTC EVO 4G also allows up to eight WiFi-enabled devices-including laptop,Camera,Music player,Video player and any other Wi-Fi-enabled device--to enjoy 4G speeds on the go.You Can expand the microSD memory from 1 gig to 32gig
SUPER AWESOME HDMI audio/video output, and up to 6 hours of battery life.

Sprint is the only national carrier offering wireless 4G service in 32 markets (with more coming online soon). Sprint 4G delivers download speeds faster than 3G, giving the HTC EVO 4G the fastest data speeds of any U.S. wireless device available today. Every other company you try you are very limited to data speed and texting. it will cost you like an extra 30$ for more space.

You can download a favorite song,picture,sitcom or large video in seconds not minutes & watch live streaming video- all while on the go.

Some examples If your like me and take Alot Of Photos Or download music,movies.YOU can instantly transfer high-resolution images to Friends,facebook,youtube & Your television thru HDMI,computer.Just about anywhere with USB or wireless.
IF you have not opened up the full capability of the evo and all that it can do and much more then u can imagine...then I SUGGEST you get an EVO. you wont be Disappointed.

Modes CDMA 850 / 1900 WiMAX 2500
Weight 6 oz (170 g)
Dimensions 4.8" x 2.6" x 0.5"(122 x 66 x 12.7 mm)
Battery Talk: 6 hours max.(360 minutes) Standby: ? 1500 mAh LiIon
Display Type: LCD (Color TFT/TFD) Resolution: 480 x 800 pixels 4.3" diagonal Colors: 65,536 (16-bit)
OS/Platform Android up to version 2.3 with updates
Processor 1 GHz Qualcomm Snapdragon S1 QSD8650
Memory 440 MB internal storage, available to user
microSD (TransFlash) supports up to 32 GB card - Not Included
FCC ID NM8PC36100 »(Approved May 7, 2010)

GPS/Location Type: A-GPS supports LBS
Digital TTY/TDD Yes
Hearing Aid Compatible Yes
Multiple Languages Languages Supported: English, Spanish
Polyphonic Ringtones Yes
Vibrate Yes
Bluetooth Supported Profiles: HSP 1.1, HFP 1.5, OPP, FTP, PBA, A2DP 1.2, AVRC version 2.1+EDR
Mobile Hotspot Yes
Wi-Fi Version(s):802.11 b,g
Multiple Numbers per Name Yes
Picture ID Yes
Ringer ID Yes
Voice Dialing Type: Speaker-independent (automatic)
Custom Graphics Yes
Custom Ringtone Yes
Real-Music Ringers Yes
Data & Network
Data Tethering supports up to 8 devices simultaneously
Flight Mode Yes
High-Speed Data Technology: WiMAX plus EVDO Rev. A
WAP / Web Browser Browser Software: HTC Android browser
Streaming Video Yes
TV Output HDMI
Video Capture Resolution: 720p HD
Speaker Phone Yes

3 of 3 people found this review helpful. Was this review helpful? Yes | No

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Created: 07/10/11

HTC EVO 4g Black

Yes, I would recommend this product to a friend.

Detailed item info
Product Information
The sleek and modern HTC EVO 4G mobile provides excellent performance. This HTC smartphone features the WiFi capability, which allows you to access the internet at a great speed. Featuring the 4.3-inch touchscreen display, this HTC EVO cell phone allows you to access every application smoothly and lets you view photos and videos too. The HTC EVO 4G mobile features 8 megapixel camera with auto Focus and 2x LED Flash, and 1.3 megapixel front facing camera for capturing your special moments. The 2.1 Bluetooth technology of this HTC smartphone allows you quickly share and transfer data with other compatible devices. This HTC EVO cell phone has 4G network, which allows you stream and upload online content from the web faster.

Product Identifiers
Brand HTC
Carrier Sprint
Family Line HTC EVO
Model 4G
UPC 0821793005788
Type Smartphone

Key Features
Capacity 512MB
Color Black
Network Technology CDMA
Band CDMA 800/1900
Camera 8.0 MP

Flash Memory 32 GB
Supported Flash Memory Cards MicroSD

Battery Type Lithium Ion
Battery Capacity 1500 mAh
Battery Talk Time 360 min
Battery Standby Time 144 hr

Display Resolution 800 x 480 pixels

Other Features
Touch Screen Yes
Bluetooth Yes
Digital Camera Yes
Email Access Yes

Height 4.8 in.
Depth 0.51 in.
Width 2.59 in.
Weight 6 oz

19 of 20 people found this review helpful. Was this review helpful? Yes | No

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Created: 08/11/11

The Evo 4G quickly became the standard each new smartphone is compared to.

Yes, I would recommend this product to a friend.

I've had an Evo since its first release last year. Bought another one for a family member. The EVO4G came out during a time when most people thought nothing's ever going to get close to the iPhone. Well, The Evo did, and in some ways even stepped above the iPhone.

The Evo is the ultimate smartphone. The 1ghz processor give you enough to multitask and run programs simultaneously. A microSD car slot allows you to expand external memory from the 8GB(pre-installed) to up to 32GB. Though it only has 1GB ROM and 512MB RAM, it's enough for the apps that can't be transferred to the SD card. And of course this was really good during the time it came out compared to other smartphones.

The Evo4G is very appealing in many ways. It's the first 4G phone in the US, it has a gorgeous 4.3 inch screen, which I personally love. It's a mobile hotspot for up to 8 Wi-Fi devices which means you can have Wi-Fi wherever you are! It's the first smartphone to ever sport a kickstand. Honestly the kickstand in my opinion is a brilliant idea considering the number of times I've searched for something to support my phone when I wanted to watch on my phone. It's one of the first phones to have a browser which supports flash, which means websites appear exactly as it would on your laptop or desktop. One good example to show the usefulness of this is when you want to watch a video in the browser, say, Youtube. With the built in flash, you can watch the videos directly inside the browser, not having to switch to the Youtube app. Of course this phone also has an 8 mega-pixel camera with dual LED flash. The camera takes awesome photos by the way. It can also shoot video in 720p HD, which was almost unheard of before this phone cam out. And lastly, the Evo has a micro HDMI port alongside the microUSB port, this is a cool feature if you want to view your photos and videos on your HDTV at home.

The EVO 4G's design is decent. Power button which serves also as the lock/unlock key is on top together with the 3.5mm audio jack, volume rocker on the right hand side, and as mentioned, the HDMI and microUSB port, and mic underneath. At the back, you have the kickstand, the camera, flash, and speaker. The battery is 1500mAH which is ok and can last you a good 10hrs, just like most phones.

The Evo first came out with Android version 2.1 (Eclair). Shortly after its release, Android 2.2 (Froyo) came out and was rolled out to EVO users via OTA (over-the-air) updates, which is another cool feature, you get software updates wirelessly. Even iPhones need to be connected to iTunes via USB cable to be updated. I heard Apple's going to implement the wireless updates in their rumored iPhone 5 late 2011. Back to the Evo. Early this year, Android released it's latest version for smartphones, Android 2.3 (Gingerbread) and the Evo's also got the update. The Android OS is not to be underestimated. As Andoid is Google and vise versa, you would already know that the Evo is a powerful search machine. It will have everything that you need whether it be out of the box or via the Android Market where you can download additional apps.

Bottomline, the Evo is a phone that leveled the competition between iPhone and Android as after its release, more of its Android cousins stepped up to the challenge, boasting similar specifications and became flagships of their respective carriers, even until now. But no other Android phone or even iPhone will create an impact in the smartphone world as the EVO 4G did.

9 of 11 people found this review helpful. Was this review helpful? Yes | No

Created: 12/19/10

HTC EVO 4G = Best phone Sprint has

Review For: HTC EVO 4G - 1GB - Black (Sprint) Smartphone

Great phone for Sprint. Runs Android well with the 1Ghz Snapdragon processor. Enough RAM in the phone to run many apps without many crashes. Even thought phone is considered to be "dated" already, it is still more up-to-date and usable than many other phones.

- Great system performance (Can do 3D gaming decently)
- Two cameras (front and back)
- Back camera flash
- Back camera is 8 megapixels
- Excellent performance
- Nice screen
- Big screen
- 8GB microSD card included and installed
- Kick stand to stand phone in landscape and watch videos
- Pretty phone (subjective, I know)
- Does Sprint 4G where available
- The Wi-Fi does support 802.11n
- Has an FM Radio (have to plug headphones in to use it, the headphones will be an antenna)
- Proximity sensor (when on a call and held to you face, screen turns off)
- Flashlight app uses the LED flash as a light (works decently)
- HDMI out (never used, but can't see how it is a "Con")
- Most new EVOs run Android 2.2 with HTC's Sense UI (which works very nice on this phone)

- More of a Sprint thing: Too much crapware pre-installed you cannot get rid of
- Mediocre battery life (but not as bad as some say)
- The big screen can be a bit hard to use for smaller hands
- Bottom buttons can a bit touchy at time when parts of your hand bump them

However, to ME, the Cons are a bit stretching it, this phone is fantastic - off contract, I have seen them as low as $400 new on eBay (I got mine for $429 with free shipping)

5 of 5 people found this review helpful. Was this review helpful? Yes | No

Created: 11/25/10

Great phone with only a few glitches

Review For: HTC EVO 4G - 1GB - Black (Sprint) Smartphone

When I first got this phone I was blown away by all the things it does. I still am, and I think its one of the best phones out there, but now that the new has worn off some of the glitches are obvious.
First, there are regular application crashes with the phones basic functions. Text messaging, keyboard input, voice input - all crash once in a while. However, they recover in two seconds or less so its not a huge deal, and it only happens maybe twice a week. The phone is super responsive so you barely even notice when this happens.
The virtual keyboard has a long way to go to catch up to the iphone. Despite the EVO's larger size, its hard to type as accurately as you can on the iphone. I hit the letters and they miss at least a third of the time, no matter how many times I run the calibration utility. The alternate spelling suggestions make up for this most of the time again, but still the iphone is way more accurate.
The threaded text messaging puts your response before the message you answer, so that's confusing until you realize what its doing. It looks like a mess. One really irritating problem is that when you start a new text message, the address book always defaults to the home phone and not the mobile, and you have to go through several steps to get to the mobile number.
Which brings us to the address book. its a disaster, period. There's no place to add notes that I can find, you get seven hits for some people (all identical numbers) even though my google and computer address book are identical and in perfect order, and sometimes you put in a name and it can't find it at all until you type in their phone number directly.
Also, I'd really like to delete Sprint's NASCAR app. In fact, this phone leaves too many apps running and despite what the developers think of their 'timing out' and 'automatic freeing of memory', the phone does slow down to a crawl once in a while unless you manually kill some running apps and processes. When you reach this point the phone is almost unusable, I guess because its running too many apps and downloading updates in the background at the same time, and three times I had to restart the phone manually to clear this problem.
The phone has also restarted itself three times without my permission, once during a call and twice while composing text messages. It may have done so when I wasn't using it, but there's no way to tell.
All that having been said, these are a few problems with an otherwise amazing piece of equipment which functions wonderfully 95% of the time. The screen is large enough that I don't have to carry a laptop with me for business related things, its easy to manage files when its connected to the computer, the web browser is a delight, the speech-to-text is a dream come true and the app list seems endless. The sound and video qualities are fantastic, and the bluetooth reliable. I'm confident they'll improve the software with each release and it will get better.
The camera is awesome, the GPS even better, and Sprint's 3G, 4G and call reliability make this an overall great experience.
Since battery life seems to be a big issue with this one, all I will say is that I knew what I was getting into and did my homework. I found a 3500 mah battery online and it can go over 24 hours without a recharge, or 17 hours with 4G turned on - both with moderate use. The new battery comes with a new backplate, and its kind of big, but I don't care and I'm quite happy with it.

5 of 5 people found this review helpful. Was this review helpful? Yes | No

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Created: 09/17/11


Yes, I would recommend this product to a friend.
Review For: HTC EVO 4G - 1GB - Black (Sprint) Smartphone

SEATTLE (AP) -- HTC's Evo 4G phone is fast, powerful and fun to use -- as long as your heart isn't set on tapping into the speedier new network it was designed for.

The Evo 4G, $199 with a two-year contract and rebate, is the first smart phone made for Sprint's fourth-generation wireless network, which is available in Seattle and a few dozen other cities today. But the vast majority of the time, the phone was connected to the current-generation 3G network. It turns out there are gaps in the coverage area, and my house and my office are both in that 4G-free zone.

That means I usually couldn't surf the Web and chat on the phone at the same time. It also wouldn't let me upload a large video file over 3G, waiting instead to be connected to a Wi-Fi network. The upload did work from my car once I got a 4G signal a few blocks from home.

Another disappointment was that the video-chat feature wasn't set up on the review unit from Sprint. I used the program, called Qik, to stream live video to a website, which seemed to work well over 3G without too much of a lag. Sprint says once the feature is working on the phones, I would have been able to chat with my parents, say, after they downloaded a desktop version of Qik.

All that said, I wouldn't pass on the Evo 4G completely.

It's a very good 3G phone. It's also a really big 3G phone, almost too big to fit in the back pocket of my jeans comfortably. It has a massive 4.3-inch screen, noticeably larger than the iPhone's 3.5-inch screen and the 3.7-inch screen on the Droid Incredible, which HTC recently launched through Verizon Wireless.

Despite its size, the phone is sleek, with few buttons along the sides and touch-sensitive navigation icons instead of physical buttons on the face.

When I first turned the Evo 4G on, I was struck by how bright and crisp all the icons looked. To get the lay of the land, I swiped back and forth between the phone's seven home screens. Like the Incredible, the Evo 4G is based on Google Inc.'s Android 2.1 software, with HTC's own user interface called Sense layered on top. The screens were already filled with shortcuts to various programs, but every icon or small "widget" program can be moved or removed from the display entirely.

Before I continue, a confession: I still use a basic, "feature" cell phone. Every time I'm about to commit to a smart phone, out comes one with better hardware or upgraded software. So it's possible the bond I formed with the Evo 4G is merely puppy love, and I'd feel this way about any state-of-the-art smart phone.

Unlike getting a new feature phone, where the excitement was postponed while I punched in all my friends' phone numbers, making the Evo 4G mine was as simple as typing in my Gmail address and password. Within seconds, my inbox, address book and calendar were filled with my own data.

I used Google's Android market to download applications for such diversions as instant messaging, taking Polaroid-esque photos and tracking my finances. The apps downloaded quickly in the background, while I continued browsing.

The Evo 4G only has an on-screen keyboard, which didn't result in as many typos as I had feared. Every time I pressed a key, the screen vibrated a little, giving me some physical feedback.

0 of 1 people found this review helpful. Was this review helpful? Yes | No

Created: 07/03/10


Review For: HTC EVO 4G - 1GB - Black (Sprint) Smartphone

The all new HTC EVO is the bomb 8gig micro SD card (not on phone memory) the possibilities are endless you can use up to 32 gig micro SD card. The picture is bright but not great. I love the video webcam use it alot, when you text you can talk and it will type and is pretty accurate unless you have a lisp or bad accent it does awesome as a different app. you can talk to google, or talk to call a number, open a program the possibilities are endless again. The battery life is just ok expected from a power horse, car charger and extra charger for office makes this phone unstopable. The free apps. are plentiful and useful so I highly recomed task killer to kill all open tasks that way your battery won't drain so fast, the sound is loud and clear, the massive screen is bulky but welcomed when you watch you tube in HD or viewing pictures (8 megapixel camera on back with dual flash and a 1.3 megapixel camera with no flash on the front to use as quick camera to take picture of self or use as a webcam), The 1.0 GHZ Snapdragon processor is super fast (theres a free CPU clock speed test app. to clock download and up load speeds very impressive even if your in 3G area), video runs smoothly, HD you tube installed at factory, the up to 8 devices WiFi is a hefty 30.00 dollars extra but when I hooked up my phone to my laptop it ran faster than my DSL with AT&T's 6.0. The extra 10.00 price a month for the HTC is well worth it. iPhone users will be jealous of screen size and speed of phone.
Now the bad as mentioned before optional 30.00 WiFi, no choice 10.00 G4 usage fee weather you use G4 or not and G4 is not available everywhere yet (32 cities and I think another 30 will be added by late 2010) bulky screen but I love it and it gets alot of attention when im out and about and lastly battery life is just ok.
Overall this is a great first G4 phone for me (I dunno about you though) and I love this HTC EVO as with all phones they will do updates to improve alot and make better phones to top this phone but for now this is the best phone, so iPhone watch out your days are numbered. If your in the market for a new carrier then this is it no other phone compares to this phone as of 07-03-10 so IF you can get your hands on this phone then I say go for it 5 thumbs up.

2 of 2 people found this review helpful. Was this review helpful? Yes | No

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