Average review score based on 1,755 user reviews
of customers recommend this product
I've been really disappointed with the purchase of this phone as it has not worked properly for me since I purchased it. The phone definitely does not work given Blackberry has opted not to allow its Service Books on a T-mobile service plan. I have spent endless hours trying to enable the phone to receive web browser, SMS and MSM capabilities. I have also gone to several other sites in order to find a way I can crack Engineering codes so that the phone will operate correctly. This has been by far the worst experience I've ever had. I don't know if anyone else has experienced these challenges, but I don't recommend buying an unlocked ATT phone if you currently have T-mobile service. It does not work!
I bought a cellphone with the following descriptions:
New Virgin Mobile BlackBerry Curve 8530...
When the cellphone arrived to my Country; Honduras...I was surprised because; you did know that the cellphone was coming to a country out from the United States, and that cellphone doesn`t works here because it doesn`t have space for a CHIP... how come i bought a cellphone that is analogue, how im i supposed to use it here without a chip, in the cellphone descriptions it wasnt specify that it was analogue...if it was the case i wouldnt bought in the first place, so i need for you to solve me this porblem: i have 2 options..
or i send this cellphone back to you with all the features included again, and you send me one that i can insert a chip to, because how is my cellphone gonna work with a american line if i live in Honduras...??is not logical... or i send you this cellphone back to you...and you give me my money back so i can buy a blackberry that has a space to insert a chip
I purchased a Blackberry Torch in December of 2010 and really enjoyed the phone.
After a couple of months I was having difficulty with many of the apps that I downloaded not working on the device. The support technician recommended that I download the new operating system - OS6.0 which I did. I was thrilled and continued to enjoy my phone.
In August, I downloaded several applications (the exact combination escapes me at this point). That turned out to be a major mistake as the phone would not reboot. Period.
I returned to the Device Support Center and was told that the problem was a software issue and that the phone could not be repaired. I made a warranty claim and received a new phone in a couple of days.
Then, last night, I downloaded a couple of new apps from the Blackberry website, including Blackberry Traffic and Blackberry maps. Lo and behold, I once again have a non-functioning phone as it will not reboot.
According to the progress bar, it goes approximately 75% of the way and then it restarts. The phone can't even be turned off. The battery must be removed. So, I am going to have to make another warranty claim and pay another deductible for a phone that will probably only work for another 90 days.
I bought the device because I was interested in a Blackberry smartphone and I really wanted a touch screen. On the surface, the Torch is an exciting device and when it is booted up, it works well.
I have found no problems with removing and reinserting the battery although I found I was getting tired of the device freezing and requiring a reboot on a fairly frequent basis. Eventually, I installed an app that rebooted my phone every morning at 5 AM. That solved about 90% of my reboot issues and I only had to manually reboot it once in a while.
While it works I have no complaint with the device. However, now that I am about to replace it for my third device in 11 months, I would advise others to avoid the Blackberry Torch. Because my problems were directly related to downloading proprietary software from the manufacturer, I would have to advise against replacing any phone with a blackberry device period. I wasn't too unhappy with the blackberry outages. But having to replace a phone every 90 days due to manufacturer deficiencies is ridiculous.
I previously had a Samsung Blackjack which I also enjoyed but I was looking for a touch screen when I replaced the phone.
I would not recommend a blackberry device to anyone. Especially not a friend.
It appeared as if it was going to be the IDEAL product. After 3 days, it DIED! Don't know what happened and was not able to revive it! So from what I have experienced...I would not buy it again.
I purchased it because of All the features! especially because I could us it out of the country if i wanted.
Horrible product, plus with the bb network dead, dont have a use for this piece of junk. But the touchscreen is one of the best that i have seen on a blackberry, but i feel that the keyboard is too crowded, and i always noticed myself making spelling spelling mistakes. On screen keyboard is not very responsive and the apps in the blackberry world are very weak compared to other OS' I actually prefer iOS better than this
the user publishes new cell vendor then sends you the used cell.
buy the cell phone was used and repaired.
not buying this user.