Payment Terms
We
currently accept PayPal only. We only accept payment from PayPal's
account holder name.
We only ship to confirmed addresses on PayPal.
Shipping Terms
We will usually ship within 4-business days after payment is received. Please allow 14 to 30 business days
for your order to be delivered to your doorstep depending on your location. After shipment tracking information will be provided through eBay and PayPal.
All of our
items are FREE GROUND SHIPPING to delivery addresses within the 48
contiguous United States. We do not ship to APO/FPO or PO Boxes. Currently,
we do not ship to Alaska, Hawaii and Puerto Rico. We also do not ship
internationally. Delivery drivers may not enter your home so please be
prepared to move large items by having help available at the time of
delivery. Small parcel items will be shipped via UPS or FedEx. Large
items will be shipped via curbside delivery with common freight
carriers. Large items will be crated
and on pallets to ensure protection of your order during transit.
TIME OF DELIVERY You are 100% fully insured for damages and shortages. It is normal for
the packaging to show some wear and tear during shipping transit so
please be sure to open the boxes and check that there are no damages.
When your item is received, you must inspect it for damages or
shortages before the driver leaves. DO NOT sign
the freight bill until you have checked your items. If there are any VISIBLE damages or shortages, REFUSE and it must be written on the freight bill "PACKAGE DAMAGED"
and then signed by you and the truck driver. If the boxes look in good
shape, you can sign and clear the delivery receipt. If you open the box
at home and see something damaged upon opening, please notify us right
away so we can file a claim. All damages and shortages are to be
reported to us no later than 3 Days after received, otherwise, the
insurance is null and void. Please notify us if you have refused an
item so we can except the returned shipment and send you a replacement. In any case, please don't panic and contact us, we will find the best solution to satisfy our buyers.
Return Policy
We offer 14 day 100% Money-Back Guarantee.
If you don't like your merchandise, you
have 14 days to let us know that you would like to return it. Buyer must pay for return shipping. To set up a
return, please contact us via email and we will provide you with return instructions. You must repack everything into its
original boxes and in brand new, unused condition for return shipping. Return
shipping
charges are buyers responsibility. Once we receive the returned merchandise, we will issue a full refund after an inspection. Returns can be somewhat of a hassle but we try our best to guide the buyers to make return as easy as it can get so please be patient with us and cooperate with us.
Contact Us
If
you have any questions or concerns please feel free to message or email us. We will be happy to assist you in any way possible. Please
give us All 5 Star Positive Feedback. If for any reason you don't want
to give us All 5 Star Positive Feedback, please let us know by message
or by email to give us a chance to satisfy you. We try our best to give
buyers 100% satisfaction. Please do not leave non-positive feedback before contacting us and giving us a chance to satisfy you first. Thank you so much for your business.
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