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BRAND NEW ITEM, EXPIRATION DATE
VARIES, AT LEAST 1 YEAR FROM DAY PURCHASE DATE UNLESS OTHERWISE NOTED.
Shipping Policy: We process orders within 2
business days. Packages will arrive within 5 to 7 business days ( up to
15 working days for orders outside the USA ) after the shipping
process, but please take into consideration weekends, holidays, package
weight and destination. We ship to the Japan, Canada, Belgium, Poland,
Portugal, Netherlands, Slovakia, Germany, France, Spain, UK, Italy and
some other selected non-EU countries**. We do not take rush orders,
please note, all orders will be subject to 1 to 2 days processing time,
please consider weekends and holidays. Packages do get scan issues, if
your package is late, please contact us and we will be happy to help,
please allow the necessary time for delivery.
Requesting Invoices: Please ask all the
necessary questions before buying, shipping cost also includes handling,
please do not send us your own rates or expect to get a cheaper price
after buying, your purchase is a contract and we will do our best to
accommodate your needs. Please note that inventory is not placed on hold
while you pay, we recommend to pay as soon as possible, consider the
time between buying, paying and us getting your order, especially on
weekends.
Please buy only if you have little experience
on ebay, so we can answer any questions you may have and to avoid
confusion.
International Shipping We
ship to most European countries, also Japan, Canada, United Arab
Emirates, India, Hong Kong and South Korea. Buy only if you are sure
customs will not take or return the package. If An item is put on hold
or sent back by customs or postal service, you must help us track it
down, for replacements or refunds, item status must be known. Any
customs related fees are paid by customers. No First Class Shipping for
International Orders. No melatonin or gaba for international orders.
Restricted Countries are: Togo,
Australia, South America, Russia, Korea, Ghana, Thailand, Nigeria and
Indonesia. Some Items cannot be shipped to your country, please contact
us for questions.
Claims: We work hard to
make sure every order goes out as planned, in the event that something
goes not as planned, we kindly ask you for communication before
attempting to open a claim, we have seen that most claims without prior
communication are fraudulent and abusive claims and we will report this
to eBay and Paypal, please use the communication system on eBay only.
Payment Terms:
Visa, MC, American Express and Discover are accepted using Paypal,
credit cards are also accepted with paypal, we recommend paypal for all
transactions.
Payments are expected right
after your purchase and no purchase will be shipped until payment clears
in our account. Unpaid transactions will automatically open a
case after 3 days, please contact us if you need to cancel an order.
Please do not expect that we have you item ready to ship after an unpaid
transaction. Prices changes, inventory changes. Any abuse will be
reported to eBay and Paypal.
Returns: In the unlikely event that a
return is request, all returns must include all original items
undamaged, in re-saleable condition, all original packaging including
manuals, warranty forms, etc. Any return agreements must accepted by
email, using the eBay messaging system. We do not sell try and test
items. All returns must be made within 3 days of receiving your
purchase. Any abuse will be reported to eBay
Contact Information: Contact us for any
questions about products or ordering, also for package status, take into
consideration shipping time, purchase size and your location before
contacting us about package status. If you contact us for a shipping
quote, please include your city zip code, items and quantity for faster
reply.
If an item is sold out, you will be notified about
this for your instructions, eBay is not an inventory system, items
cannot be delisted automatically if it is to be kept in the store for
future sales. Our delivery rate is 99%, contact us for any questions.
Manufacturer pictures and
packing may change from time to time. If you have questions about the
product please ask before purchasing to avoid any confusion, we kindly
ask you to read the item description and our shipping and payment
policy. Thank you for shopping with us! |