About Us
20 years of experience in jewelry has developed into JD Watches. The most important lesson passed down from one generation to the next was to maintain a high level of commitment to providing great service to the customer. At JD Watches, we strive to provide reliable and timely service to all our customers in hopes of establishing a business relationship UNIQUE to each customers needs.
Here at JD Watches, we have a large assortment of the most exquisite pieces. With everything from a simple engagement ring to an eloquent timepiece, we have something to suite each individual.
Furthermore we offer special terms and conditions to qualified customers. We invite you to do business with our company and assure you will realize what so many of our customers have notices, that at JD Watches, we take pride in providing great service to our customers.
Why should you choose to purchase your jewelry items from us instead of another jeweler?
A
side from our outstanding quality, selection, and workmanship, our company offers these further advantages:
¬ Exceptional Customer Service
We ensure the finest quality of your purchases and personally guarantee you complete satisfaction.
We personally travel all around the globe to bring you only the most fascinating and alluring jewelry of our time.
JD Watches offers a lifetime warranty with every purchase
We offer a simple return and refund policy if you are not satisfied with your purchase.
All appraisals are issued for insurance purposes and include replacement values as well as a full description and picture of your item
¬ Peace of Mind Guaranteed
JD Watches guarantees you a worry free and satisfying purchase for the best value. If you would like to make a special order and customize your own jewelry, please feel free to contact us at
(212)-354-3186
(917) 577 0423
Ask for Johnny
Payment / Return Policy
For International orders we offer FedEx shipping only and the price will be calculated according to your location. If you have a FedEx or UPS account that you would like to provide for us, we can accommodate you accordingly. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be.
Layaway Plan
For our layaway plan you do not have to qualify and it is 100% free. To start a layaway we require a 25% down payment and you will have up to 3 months to pay the rest of the balance. Please note: Because we have to hold your layaway item(s) without being able to sell them, the 25% deposit is NOT refundable in case you would like to cancel your layaway. Your order will be shipped to you as soon as it is paid in full. To start layaways please email us.
Returns & Refunds
If for any reason you are not completely satisfied and wish to return your purchase, we will refund 100% of the original price. Products which have been modified or abused by either us or a third party jeweler, will not be accepted for exchange or refunds. We do not refund any shipping and a 5% restocking fee will be charged
To return your purchase, please follow these simple steps:
1. Message us through Ebay or call us at (212)-354-3186 to receive a return authorization number.
2. Pack item to be returned and include your shipping document and invoice. If you do not have your original shipping document, please provide us with your name, address, phone number and order number on separate piece of paper.
3. Send it through USPS, UPS or FedEx. Please include insurance. Please ship all returns to following address:
JD Watches
31W 47th Street, Suite #902
New York, NY 10036
Lifetime Warranty
Every jewelry product we sell is manufactured under the quality control standards and is carefully inspected prior to shipment. JD Watches offers a lifetime warranty with every purchase. In the unlikely event there is ever a problem with our product, you can send it for inspection. If the problem is deemed to be caused by a manufacturer defect, we will repair or replace this piece of jewelry without charge. If it is deemed the problem was by everyday wear and tear, then we will only charge you cost for any additional material needed. Also, upon request we will inspect, clean and refinish your jewelry.