Paypal or Credit card via PayPal (All major credit cards are accepted through PayPal) is preferred. All payments are required to be completed winthin 7 days after items end. We offer Combine Shipping Discount. You will receive an invoice e-mail alert instantly after the auction ends. For multiple purchases, we will send you a one-off invoice with discounted shipping & handling fee for combine shipping.
All sales are final, no price bargain is accepted.
All packages will be dispatched within 24 working hours. We do not ship to the countries in our exclusion list. The estimated delivery time will be 12-23 working days, please make sure you will be patient to wait that long before placing bids. Delivery time may be even longer under peak season or any unexpected conditions. Please email us for solution if you haven't receive your items after estimated delivery time. Tracking number will be added automatically if it is available.
Customer satisfaction is our primary concern. We offer refund on price if the buyer returns the item in original condition. (Please be reminded that the refund does not include the shipping fee or returning shipping fee.)
Vivid jewelry, has been focusing on jewelry industry for more than 10 years.We are factory based retailer which means we are selling jewelry at unbeatable price with high quality standard. All jewelry styles are designed by our own designer. There are more than thousands of unique and fashionable jewelry for your choices.
1, Where is my item?
All packages are usually dispatched within 24 working hours, the estimated delivery time will be 12-23 working days, which may be even longer during the peak shopping season(e.g Christmas), or under any unexpected severe weather condition. Please email us if you haven't received your item within the estimated time, we will check and follow up for you immediately. Please don't worry, we are serious seller, we won't let our customers suffer any loss.
2, Do you offer combine shipping?
Yes, we offer combine shipping for multiple purchases with discounted shipping fee, we will send you invoice for combine payment after all items end.
3, How can I track my package?
The tracking number will be added to your eBay order automatically if it is available, you can track your order by simply clicking the tracking number.
4, Is the stone authentic?
The stone is made of cubic zirconia which is widely used in worldwide. The cut and clarity of stone are sparkling that you can see its popularity on eBay category (Jewellery & Watches > Fine Jewellery > Rings > Cubic Zirconia).
Please use ebay message to contact us,because your email may be ignored if it goes to the junk mail
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