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Payment Information:
We accept payment by PayPal only. PayPal enables you to send payment quickly and securely online. We do not accept other payment methods .
Shipping delay & Tracking number
1. Tracking number will be emailed to you once we have shipped your order. If there is any delay, it may be caused by bad weather or custom inspection. If you still can not receive the item within 20 DAYS, pls contact us.
2.We try our best to make you get desired products as soon as possible. In case you receive wrong products due to shipping error, please contact us for exchange or refund. If it's damaged , please refuse to accept and contact us as soon as possible.
3.We are not responsible for wrong or undeliverable address. Please provide us your full address with Telephone number and make sure your shipping address is correct and deliverable.If you need to change your address, please change it in PayPal first before you pay.
Return Policy:
- Condition of sales payment should be received within 3 days from the end of the auction.
- All non-pay bidder will be reported. Products without any quality problem can't be refund.
- Products with quality problem in 7 days can be returned and refund.
- Products with quality problem in 30 days can be returned and replaced.
- Products with quality problem in 1 year can be returned and repaired.
·Notice: Please keep it in good condition and customer need to pay for the return shipping, thanks:)
Special for you:
1. We provide 12 months of quality warranty for this product since the date of payment.
2. Any technical guidance or further information , please contact us with ebay Message.
3. Any accessories required, please kindly take a pitcure to our email.
4. If return products for warranty repair, replacement or full refund, please email us and then ship it back to:1941 Davis Street, Ste. B Unit 31, San Leandro, CA 94577, ATTN: Stone Bridge.
EVERY PRODUCT GOT 12 MONTH WARRANTY!!
Taxes, Customs & Duties:
We don't add taxes, VAT or other hidden charges. You pay us what you see on the invoice, i.e. goods subtotal + shipping cost (not include duties).
Feedback Policy:
- Customer is always NO.1
- We care about our valued customers and understand the concerns and frustrations you might have, and will try our best to resolve the issues.. We strive to answer all emails as quickly as possible, but due to high email volume it may take time for us to reply. Thanks in advance for your patience!
- Contact us first before leaving a negative, we will find a solution to meet your requirement and enhance the satisfaction.
- Due to some ISP SPAM filter settings, you may not be able to receive our email replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
- ·If you are unsatisfied with the item for any reason within 3 days of item receipt, you can return it for a refund(deducting the shippng).
Working Time:
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Our Duty Time |
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China Time |
USA(pacific time) |
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Start |
End |
Start |
End |
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Monday |
AM 9:00 |
PM 18:00 |
Sunday |
PM 17:00 |
Monday |
AM 2:OO |
|
Tuesday |
AM 9:00 |
PM 18:00 |
Monday |
PM 17:00 |
Tuesday |
AM 2:OO |
|
Wednesday |
AM 9:00 |
PM 18:00 |
Tuesday |
PM 17:00 |
Wednesday |
AM 2:OO |
|
Thursday |
AM 9:00 |
PM 18:00 |
Wednesday |
PM 17:00 |
Thursday |
AM 2:OO |
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Friday |
AM 9:00 |
PM 18:00 |
Thursday |
PM 17:00 |
Friday |
AM 2:OO |
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Saturday |
Out of Duty |
Friday |
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Saturday |
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Sunday |
Out of Duty |
Saturday |
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Sunday |
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During the duty time ,we can give you a quick respond. If we are out of work ,please kindly be patient and considerable to give us a little more time ,
International Buyers – Please Note:
?Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
?Please check with your country’s customs office to determine what these additional costs will be prior to bidding / buying.
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