Making a purchase with Smiffy's couldn't be simpler. Just browse our great range of products and click 'buy it now' on any items you wish to buy. Afterwards you asked to pay via our preferred payment method Paypal. We no longer accept Bank Deposits or Personal Cheques.

Please note that paying by eCheque through PayPal can delay your shipment by up to two weeks while payment clears through the Paypal system (check with PayPal on the expected clearance date). Once your eCheque payment clears, your item will be dispatched within 24 hours.

Privacy Policy smiffysaustraliacostumes does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

We really want you to be pleased with your purchase from Smiffy’s but if for any reason you are not satisfied we will do our best to help you. Below we've outlined possible questions you may have regarding our returns policy. We hope you find all the information you need but should you have any questions please contact us via the eBay messaging system.

Is it possible to return my order?

If unfortunately you find your order is damaged or faulty it can be returned to us within 7 days from the delivery date. Please note: Refunds will be for the cost of the goods and include any postage and handling charges. Any returns we receive with missing items, without its original packaging in new condition or with items in unsellable/not new condition will not be credited.

How do I organise a return?

Please contact us by via eBay within 7 days of the delivery date to organise the return of your item(s). When sending a message please provide the following information:

• Your telephone number
• Your order number
• A brief description of the problem

Alternatively you can contact us by phone on 02 9905 6400 to arrange a return. Please make sure you have the above details ready when you call.

All return requests will receive an email confirmation. Please make sure you add our address to your contact list to enable our email to be delivered to your inbox.

The Buyer's attention is in particular drawn to the provisions of conditions 8.7, 8.8 and 10.4

1. Interpretation

The definitions and rules of interpretation in this condition apply in these conditions. Buyer: the person, firm or company who purchases the Goods from Smiffy's.Smiffy's: RH Smith & Son (Wigmakers) Ltd, Peckett Plaza, Gainsborough Business Park, Gainsborough, Lincolnshire DN21 1FJ (Company no. 01179968) Contract: any contract between Smiffy's and the Buyer for the sale and purchase of the Goods, incorporating these conditions.

Delivery Point: The place where delivery of the Goods is to take place under condition.

Goods: Any goods agreed in the Contract to be supplied to the Buyer by Smiffy's (including any part or parts of them).

Website: http://stores.ebay.com.au/smiffysfancydressaustralia

A reference to a particular law is a reference to it as it is in force for the time being taking account of any amendment, extension, application or re-enactment and includes any subordinate legislation for the time being in force made under it. Words in the singular include the plural and in the plural include the singular. A reference to one gender includes a reference to the other gender.Condition headings do not affect the interpretation of these conditions.