Shipping
Many of our items ship free to the continental U.S. Please see the shipping tab for exact shipping costs and delivery options. Combined shipping is also available. Please contact us if you need a combined shipping quote.
We reserve the right to ship by different services other than listed if they offer equal or faster delivery times. Handling times listed are maximum turnaround times. We usually are able to ship more quickly, and same day shipping is sometimes possible.
Delivery tracking is included on all orders. Insurance is included automatically on most higher-value items. Please contact us if you want to confirm insurance.
International Shipping:
International buyers, please note-
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Tracking numbers and insurance are provided on all orders, and combined shipping is also available. First Class Mail International is usually the least expensive shipping option, but please be aware it can be slow to deliver and does not track as easily as Priority Mail. We recommend our customers consider Priority Mail International Small Flat Boxes when possible. For smaller items, such as video games, we can usually ship several purchases in one flat rate box or envelope.
Returns and Order Cancellation
We always accept returns on defective items. If you purchase an item by mistake or change your mind, we can accept returns on a case-by-case basis. Please note that non-defective items that are returned are subject to a 15% restocking fee.
We transmit shipping information to the USPS electronically to allow for faster shipment and tracking of our items. If you change your mind on an order before it has left our building we do not have to charge a restocking fee, but if we have already processed the item for shipping we may be unable to refund the cost of the postage.
We encourage our customers to contact us with any questions before buying or paying for an item.
Payment
Payment is accepted by PayPal.
Sales Tax
Kentucky residents pay 6% sales tax.