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CUSTOMER SERVICE: Please be sure to read the title and entire description carefully; most of the time you can find the answer in the title or description. If you need to contact our customer service directly, please email us through eBay. This is the best way to reach us in a timely manner. Our customer service hours are 8 am - 5pm EST Monday through Friday. You may expect to receive a response to your inquiry within 48 hours Customer service and warehouses are closed on weekends and all major holidays. Please allow extra time during closed hours to receive material or answers to your questions. We have an automated system that leaves feedback for us. Once it detects that you have left positive feedback for us, it will do the same for you. If you feel you cannot leave positive for us, please contact me so I can work to resolve the issue. In that case I would have to leave feedback manually.
Returns allowed per the following terms: 1. Item must be returned within 14 days of receipt. 2. Buyer is responsible for all return shipping charges. 3. Buyer must email us the return tracking number. 4. Refund to be issued only after we receive and inspect material.
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