Please be aware of this at the time of purchase. We offer a customer satisfaction guarantee or your money back. This policy means, that if the item is not as described then you may return it for a 100% refund. However, if the item is as described you may return it, for refund less shipping. All items must be returned within 14 business days, from the day you receive them. Some Items May have NO RETURN conditions. If you not sure of the purchase you make, please contact us prior to bidding to find out if this item under our return policy. If the item is returned, it must be returned in the exact condition as shipped with box and any other papers or items that it was shipped with. If an item is resized or engraved, the refund is void. If a customer would like to make a special order, the refund is void. All of our watch movements are guaranteed for two full years. If there is any mechanical failure within those years (not including damage caused by the customer), then return it and our authorized watch repairmen will fix it, free of charge.