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Privacy Policy:
Our Products Protect You, We Protect Your Privacy.
From the moment you place your order, you can rely on the following:
- Your order will be shipped in a plain envelope or box. The name on the return address label will say "PCPD, LLC" only. No reference to any products will be visible on the outside of the package
- You credit card bill or PayPal account will simply have an entry for "PCPD, LLC", again no reference to any items we sell.
- We will never sell your email, phone number, or any other of your personal information to any individual or entity outside of our company.
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 | | | | | | | Payment instructions: All payments must be made through PayPal confirmed accounts. Billing and shipping address must match for payment to be accepted. Items will be shipped 24 to 48 hours after payment is received.
Shipping insurance: Included.
Sales tax: All items shipped to Ohio are charged 6.75% sales tax.
Shipping Cost: $FREE in the USA. $3.00 to Canada. $11.95 to all other countries.
We do combine shipping to all locations. Items shipped in the USA receive FREE combined shipping. Locations outside the USA including Canada, Europe, Asia, and Australia/New Zealand receive FREE combined shipping on all products that aren't in a bottle. Bottled products including massage oil, lubricants, and other liquid products are combinable up to 3 items and can be combined in groups of 3 up to 12 bottles.
Shipping Services Available: Regular USPS Shipping - Allow 7 to 10 business days in the USA. 10 to 15 business days to Canada (please watch for customs notices). 15-25 days to all other countries (please watch for customs notices).
Express Shipping - Available in the USA only. The item will ship same day when received by 10am EST and will arrive in 1-4 days depending on the express shipping option chosen.
Return Policy: Because of the nature of our products, we DO NOT resell any products that are returned to Pink Apple. We do not resell returned products to guarantee that our products are of the highest quality and safe for use. We hope that you never need to return any products purchased from Pink Apple, in the case that you do, we offer the following return policy:
If you are not happy with your order, you may return your order to us within 30 Days for a Store Credit. The credit is for the original purchase price minus any shipping fees. We DO NOT offer money back refunds for any SHIPPED orders. If you need to return an item please contact us.
We will quickly issue a Return Authorization # and provide you with instructions on how and where to return your order. You must contact us for a Return Authorization # first. We are unable to accept returns without this number clearly marked on the outside of your package. Note: All wholesale sales are final. Pink Apple does not accept returns on bulk orders. |