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Delivery We ship multiple times a week, so you can get your winnings and purchases quickly. In fact, we are often praised for our quick delivery (just check our feedback). Most items will ship via the United States Postal Service.
International shipping costs not listed will be determined at auction's end; we will estimate a total upon request for interested parties. Unfortunately, not all items mailed from the U.S. can be insured for international delivery. We will accurately report the value, contents and type of items on Customs forms for items delivered outside of the United States. In all cases, the value listed will be the Final Value of the items shipped.
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Once This Item is Yours... If you win or purchase an item and are not interested in further items, please simply pay the total including shipping as listed in the auction. If a shipping quote is not provided for your location, we will provide an invoice when the sale is complete.
Getting Multiple Items If you win or purchase this item and want other items of ours, request a total for all items once those purchases are complete. Multiple payments for multiple items will not receive a shipping discount. Wherever possible we combine items to reduce shipping costs, but not all items can be effectively packaged together. You have eight days to wait for other auction items to close to be included in one shipment.
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Questions We welcome questions, thinking that they are a fantastic invention for finding out things. We do our best to answer questions promptly, but cannot guarantee a response within an hour. We try not to let questions hang for as long as a full day...
Returns Please contact us before returning any item you've won from us. Returns will be accepted only after mutual communication about the issue, and only for errors or omissions in description. So called "buyer's remorse" is not covered -- be responsible for your bid and we will be responsible for sending you what you've bid on. Items returned to us without prior discussion may not receive a full refund.
Our Goal Our goal is to maintain our high feedback rating, as a reflection of how easy it is for buyers to work with us. Please contact us if you have any concerns about item condition, delivery time or any other matter.
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