1. All claims for DOA (Defect On Arrival) must be made within the first 14 days of arrival. And you have to first make a proof from the postman and take somes pictures of the package. And then contact us the day it arrives to report a damaged delivery.

 2. If buyer's not satisfied with his purchase, please kindly contact us via email or eBay message, we will issue him an RMA# (Return Merchandise Authorization number). Any returned item(s) will not be processed without any RMA.

 3. No refund if we received your negative or neutral feedback.

 4. Buyer is responsible for the return costs.

  1.We appreciate you positive feedback with five star ratings and our system will leave you positive feedback automatically after getting yours. According to eBay's assess system, please note five star doesn't mean perfect but an average-above seller and five stars is a must for any eBay sellers.

 2. Please contact us to resolve any issues before leaving neutral and negative feedback or a low DSR( 4 or below). Problems could always be solved in a friendly way.

 3. Please check your spam setting of e-mail or check your spam/filtered e-mail folder when you do.