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1. All claims for DOA (Defect On Arrival) must be made within the first 14 days of arrival. And you have to first make a proof from the postman and take somes pictures of the package. And then contact us the day it arrives to report a damaged delivery.
2. If buyer's not satisfied with his purchase, please kindly contact us via email or eBay message, we will issue him an RMA# (Return Merchandise Authorization number). Any returned item(s) will not be processed without any RMA.
3. No refund if we received your negative or neutral feedback.
4. Buyer is responsible for the return costs.
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