Spray Tanning Solutions and Cosmetics: Spray Tanning Solutions and any other skincare or cosmetic type products are non-returnable nor refundable, please be sure you understand your purchase and are selecting the proper product for your skin type. If you need help selecting the proper DHA / Darkness level for your skin type, click HERE . We cannot guarantee individual results as personal skin type and many conditions and techniques can affect the outcome of the developed color. Examples: medications, women's cycles, hormonal changes, life changes (stress), skin preparation, product depth used, product amount applied, wear time before showering, client applied lotions, scrubs, environmental changes, etc. Our excellent feedback should assure you that we provide a consistent, fresh and quality product that our many repeat clients find satisfactory.

Equipment and Supplies: All Spray Tan Equipment (Sprayer Units) have a 7 day return window. All items must be post marked within 7 days of your delivery date, NOT YOUR PURCHASE DATE..A refund will be issued minus actual shipping incurred by Tampa Bay Tan. If an item is returned and postmarked after the 7 day window, a 25% restock fee will be charged. No returns after 30 days accepted, only replacement for warranty issues. NO EXCEPTIONS. All warranty returns must have a copy of the sales invoice and a brief explanation for the return. Return postage both ways will be the responsibility of the purchaser and will not be part of any refund amount.

Pop Up Spray Tan Tents: No returns, no refunds. We will replace a defective unit 1(one) time within 30 days of receiving the original Pop Up. Shipping cost of the replacement unit will be the responsibility of the customer and must be paid prior to the replacement unit being shipped.

We strive to give great service before, during and after the sale. If you have issue, please give us the opportunity to resolve it before filing complaints.

ALL RETURNS MUST INCLUDE A COPY OF YOUR SALES RECEIPT AND A BRIEF EXPLANATION AS TO WHY YOU ARE RETURNING THE ITEM. WHEN YOU RETURN AN ITEM, PLEASE EMAIL US THE TRACKING # 

Please Send All Returns To The Address Below

Tampa Bay Tan
 Att: Returns Dept
 11920 31st Ct N
 St.Petersburg, Fla 33716

PH: 727 232 1561, M-F, 8-5, EST (Orders cannot be placed at this phone number)

Preferred contact for fastest response: EBay Message System

Thank you,

TAMPA BAY TAN

• We ship within the 48 Contiguous United States with UPS Ground.
• Alaska and Hawaii will incur an additional charge
• All UK Stock items ship with Interlink.
• Other International Shipping will be in the shipping options if available, just select your country in the "more services" list. We ship via the USPS using Global Express Mail, 5-8 day delivery.
• No PO Box Delivery
• We will ship to APO/FPO address's as long as its a confirmed PayPal address.
• We Ship To PayPal Confirmed Addresses Only
• Domestic USA Items Will be Shipped by UPS Ground.
• Tracking #'s will be provided the day of shipping and viewable in your eBay purchase history under "items won".
• Misdeliverys or returns related to buyer address error, relocation, will be charged reshippment costs and fees
• Buyer responsible for all duties, taxes, brokerage and all other fees associated with delivery to your location
• We ship within 2 days of paid order. Our cutoff time for same day shipping is 2:00 EST

Transit times below are UPS Ground (add 1-2 days for UPS pickup-dispatch)

Spray Tanning Solutions and Cosmetics: Spray Tanning Solutions and any other skin care or cosmetic type products are non-returnable or refundable, please be sure you understand your purchase and are selecting the proper product for your skin type. If you need help selecting the proper DHA / Darkness level for your skin type, CLICK HERE. We cannot guarantee individual results as skin types, health and conditions can affect the unique outcome of the developed color. There are many customer related conditions that can impact the developed color. Examples: medications, women's cycles, life changes (stress), health, skin condition, skin preparation, client applied lotions, scrubs etc. Our excellent feedback should assure you that we have a quality product that many find provides a positive desired result.

Equipment and Supplies: All Spray Tan Equipment (Sprayer Units) have a 7 day client satisfaction return window. All items must be post marked within 7 days of your delivery date, NOT YOUR "PURCHASE DATE". A refund will be issued minus actual shipping incurred by Tampa Bay Tan. If an item is returned and postmarked after the 7 day window, a 25% restock fee will be charged. No returns after 30 days accepted, only replacement/repair for warranty issues. NO EXCEPTIONS. All returns must have a copy of the sales invoice and a brief explanation for the return. Return postage both ways will be the responsibility of the purchaser and will not be part of any refund amount. The machine and equipment is WARRANTED for a total period of TWELVE MONTHS from the ORIGINAL date of purchase by the ORIGINAL PURCHASER. Professional level Spray guns are warranted for life of original purchaser.

Proof of purchase must be included and all SHIPPING CHARGES on returns are to be pre-paid. Client/buyer responsible for shipping both the return and the replacement unit. Upon examination of the machine/equipment, it will be replaced or repaired at our discretion for any defects in material or workmanship.

This WARRANTY covers normal use wear and tear. The warranty does NOT include: misuse, damage, neglect, alterations, disassembled equipment or modifications, lack of maintenance, cleaning, water damage to electrical parts and INCORRECT VOLTAGE CONNECTION.

Equipment Warranty: See Listing

Pop Up Spray Tan Tents: No returns, no refunds. We will replace a defective unit 1(one) time within 30 days of receiving the original Pop Up. Shipping cost of the replacement unit will be the responsibility of the customer and must be paid prior to the replacement unit being shipped.

Nasal Filters: No returns, no refunds.

PLEASE CONTACT US FOR ALL WARRANTY AND SUPPORT ISSUES BEFORE RETURNING A ITEM.

• PayPal is Accepted and preferred.
• All Major Credit Cards Accepted for USA delivered items only,select Credit Card as payment method at checkout.
• Credit Card payment for non USA locations, please contact us direct, and we will email a CC authorization form
• Immediate Payment is required after the Winning Bid.
• Please be aware that PayPal eChecks take 5-7 days to clear, items will be shipped only after clearance.

Tampa Bay Tan
11920 31st Ct N
St.Petersburg, Fla 33716

Phone: (727) 232-1561
This is a customer assistance phone number only. Orders cannot be processed via phone. They must be placed through the eBay website.

Contact hours are 8am-5pm, EST, M-F

Preferred contact for fastest response: EBay Messages System