1. If you are disatisfied : a. We feel terribly sorry for any bad feeling caused to you by any problems; b. Don't be anxious ,and don't be anxious to leave me any feedback ; c. Contact me first, I will try to solve it with you properly , please trust me ; d. Hope you can give a objective feedback after we resolve it with you . 2. If you are satisfied with our service and goods : a. please give us encouragement by leaving positive feedback ; b. Your kind suggestion will be great helpful to us ,hope you can give us more suggestion. c. You can share your happiness or other feeling on our Message Board or other place | 
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