NEW BATTLEFIELD BAD COMPANY 2 Pencil Case (2 Sided) ∴ Description
Condition: New The case is made from durable 600d polyester fabric. Zippered hidden interior compartment Approx. Dimensions: 10" width x 8" height∴ Payment Terms
Q1 . What payment method do you accept?
We only accept Paypal.
Q2 . When is my payment due?
Please PAY within 7 days, otherwise we reserve the right of re-selling the item.
Q2 . What if I need more times to pay?
Please contact us if you need more times to pay.
∴ Shipping Terms
Q1 . Where is the package coming from and what shipping company do you use?
The package is sent from Malaysia and it will be sent by Malaysia Post Economy Air Mail.
Q2 . When will the package arrival?
When
you take a order from us, normally the package will be ship out
within 3-5 business days ( NOT including
Saturday
and Sunday ) after received your full payment.
It usually take
2-4
weeks to USA , AU, UK and Asia countries.
Countries such as Italy,
France, Turkey, Brazil, Russia, Germany, Spain, Austria, Finland,
Netherlands, Portugal, Czech, Hungary, Poland, Slovenia, Slovakia and
other Europe countries may take a little longer time to receive, it is
because of the time waste of customs clearance, holiday, bad weather,
so the delivery
time may be up to 3-5 weeks. I hope you can understand this matter
.
Q3 . Do you ship my package with tracking number?
No,
no tracking number is provided for shipping by economy air mail. If
you request for tracking number, please ask us for revised invoice.
Tracking service will cost extra US$1.80 on top of the original shipping
cost.
∴ Returns
Q1.
I have received my item but it is wrong / faulty, what should I do?
We are very sorry about this,
there may be a very small percentage of items that will have this problem. Please
contact us within 3 days upon receiving the item and give a full detailed description of the problem, as well as a
photo of the item you received and your item number. We
will respond to you ASAP, in most cases, we reply within 24 hours. We will try
our best to solve the problem. Normally we will provide a number of options
for wrong / faulty items:
1. Partial refund and you keep the item ;
2. fully refund (if we run out of stock);
3. you keep the item and we resend the correct item to you (if you receive wrong item)
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