Payment

Payment to be made within 7 days please.  Please contact me if there are any difficulties in making a payment for any reason. 

UK customers - I accept Paypal, postal orders, cheques.  Overseas customers - I accept Paypal only.

Cheque/E cheque payments will be required to clear before goods can be despatched.

Multiple purchases are welcome and shipping is combined fairly to save you money. If you have purchased/won more than one item please contact me before paying through Ebay messages if you require a combined invoice or use 'request total from seller' link.

Shipping

I combine postage costs on more than one purchase.  The method to do this is by weighing the items as all my items vary in size and weight. 

I ship worldwide, but exemption to bid by overseas customers will sometimes be required on large/heavy items and insurance required.  If the overseas postage cost to your location is not shown on my listings please contact me.  

My shipping/postage costs are always very fair, this is one of the reasons why many customers return to buy from me.   You will receive an email from me when your item has been despatched. 

Deadlines - If you require an item next day or guaranteed to arrive by a certain date, an upgraded postal service is available at additional cost (UK only).  Unfortunately Royal Mail first class service cannot be relied on as a 'next day' service.   For peace of mind, stress limitation (mine and yours!!) and to avoid disappointment please consider requesting an upgraded/guaranteed postal service. 

Christmas and holiday periods are an exceptionally busy time for the Post Office.  Your patience and understanding are appreciated during such times.  Please consider requesting a guaranteed postal service/upgrade to meet any deadlines that you may have.

Losses of items in the post are extremely rare.  Customers wishing to raise claims for items not received should be prepared to co-operate in any subsequent investigations that will be required.  

Please note that I do not post items at weekends.  Midday/12pm on Friday is generally the cut off time for pre-weekend dispatch. 

Items sent overseas, no matter how promptly sent may sometimes take several days or weeks to arrive.  

Please allow reasonable time for your item to arrive!

PLEASE NOTE - I NO LONGER SHIP TO THE UKRAINE OR RUSSIA 

Terms of Sale

Returns policy

I hope that you will like the item that you have purchased from me but should you wish to return the item for any reason I will refund in full any payments made including initial/outward postage cost.  

Please contact me in the first instance by email/Ebay messages to request to cancel the sale within 7 working days of receipt of item (faults, breakages or condition issues should be advised immediately please).  Item should be returned to me within 14 days to the contact address given on this listing.

The buyer will be responsible for the cost of returning the goods that are without condition issues.  A full refund will be actioned upon safe return of goods in accordance with Ebay guidelines.

Fair and honest Ebaying

I always trade fairly and expect customers to do likewise.  Every Ebay seller has the ability to communicate with other sellers and to permanently block a buyer from bidding for any reason.  

Ebay is a great place to trade. Thank you for trading fairly and honestly.

About Us

My name is Alison Fishpool, I sell good quality, new and used clothing, vintage items, ladies accesssories and costume jewellery. 

I have a life-long passion and interest in vintage costume jewellery.  I am an enthusiast of unusual and eclectic things, if they are wearable then all the better! 

I started my Ebay business in 2008.  I really enjoy selling on Ebay and 'meeting' lots of wonderful people from all over the world.  I take exceptional personal care and great pleasure in creating my Ebay listings both in the descriptions and photography.  Selling nice things to nice people is a real joy.  

I offer a fast and friendly service. You are welcome to contact me with questions at any time.  Do let me know if you encounter an error in my listings or if you require a bit more info about any of the items that I am selling.

My stock changes regularly and I list different items every week.  In general auctions run for seven days and new auctions start every Tuesday, Wednesday and Thursday.  I often list buy it now items in between. Please keep in touch and receive updates by saving me as a 'Favourite Seller'.  There is a link to do this on every item page.

Contact Us

The easiest way to contact me quickly and directly is by using the Ebay messaging system (contact seller link) accessible from any of my Ebay listings.

For postal correspondence/payments/returns my business address is as follows:

Alison Fishpool

Alisons Vintage Chic Boutique

111 The Pastures

Chells Manor

Stevenage

Hertfordshire

SG2 7DF

(Tel: 01438 362066)