General Policies:
We work closely with Apple and hundreds of other manufacturers to bring you LOW prices on a HUGE
selection of Apple computers, Mac software, Mac accessories, iPods, iPod accessories, iPhone accessories, consumer
electronics and much more. In order to continue giving you the best value and price, we require all buyers to adhere
to the following terms and conditions.
- We ship to Confirmed Paypal addresses only.
- Immediate payment required via Paypal.
- We will refund your payment if it does not match these guidelines.
We are unable to fulfill orders to resellers or freight forwarders, per manufacturer restrictions.
For our comprehensive General Terms and Disclaimers please click here.
If you have specific questions about a product, or if you need more detailed information about our shipping policy and return policy,
please contact our Account Executives at (800) 896-2012 or click here to send a message.
Return Policy -
If you are not satisfied with your purchase, you may return most items within 30 days of the date of shipment.
We will exchange items or give you a refund for the full amount of your order. All returned or exchanged items must be
in their original box and include packing material, manuals and all accessories. A restocking fee of 15% may be charged
if your product is not returned in its original unopened condition/box or is missing packing material, manuals or any accessories.
Return Process -
Contact MacMall at 1-800-622-6255 within 30 days of shipment for a Return Authorization (RA) number before returning
product. No returns will be accepted without a RA number. Once an item arrives at MacMall, we will immediately send
a replacement or issue a refund. Returns must be made within 15 days of Return Authorization.
Warranty & Service -
Warranties for computers & electronics sold by MacMall are supported by the product manufacturer. If a product requires
service under warranty, customers are directed to contact the customer support of the individual manufacturer. *Please
note exceptions: No returns accepted on opened software. 7 day limit on the return of unopened software. Defective software
may be returned within 7 days of invoice date only for exchange of same title.
Payment
Ebay Immediate Payment via Paypal. Please pay for the item through the ebay auction, do not send us payment.
Shipping
- Paypal confirmed addresses only.
- Shipping options available.
- If you order multiple items, you may receive separate shipments.
- Please note of our estimated delivery lead time:
- Standard Flat Rate Shipping Service - 3 to 7 days.
- Expedited Flat Rate Shipping Service - 1 to 3 days.
- Overnight Flat Rate Shipping Service - 1 day.
Questions?
If you still have a question about the product and/or our terms and policies after reading our General
Terms and Disclaimers found here, please contact our Account Executives at (800) 896-2012.
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