IF FOR ANY REASON YOU ARE NOT SATISFIED, PLEASE LET US KNOW BY SENDING US AN E-MAIL OR THROUGH OUR 800#.
RETURNS ARE ALLOWED WITHIN 14 DAYS OF ORIGINAL SHIP DATE, AS LONG AS ITEMS ARE IN THE ORIGINAL PACKAGING, THE PRODUCT IS UNUSED, AND IN RESALABLE CONDITION.
DELIVERY PROTOCOL:
SOMEONE MUST BE PRESENT TO RECEIVE THE PRODUCT AND SIGN FOR IT.
YOU MUST INSPECT ALL SHIPMENTS THOROUGHLY UPON RECEIPT.
DAMAGE TO THE PACKAGE BEING DELIVERED:
AN UNLIKELY EVENT, BUT IF IT HAPPENS TO YOU, THE RESPONSIBILITY WILL BE OF THE CARRIER, BUT YOU NEED TO FOLLOW THIS DELIVERY PROTOCOL SO THAT GORILLA PLAYSETS CAN CLAIM SHIPPING DAMAGE.
IF YOU FAIL TO FOLLOW THESE STEPS , YOU WILL BE RESPONSIBLE FOR THE COSTS RELATED TO THE REPLACEMENT OF THE DAMAGED ITEMS, INCLUDING THEIR SHIPPING.
YOU MUST NOTE ANY DAMAGE ON THE DELIVERY RECEIPT AND ALSO HAVE THE DRIVER ACKNOWLEDGE SAME BY SIGNING IT.
YOU MUST NOT REFUSE THE DAMAGED SHIPMENT, BECAUSE THAT WILL RESULT IN ADDITIONAL COSTS TO YOU.
YOU MUST NOTIFY US WITHIN 3 BUSINESS DAYS OF RECEIVING THE DAMAGED SHIPMENT.
YOU MUST KEEP ALL PACKAGING AND DAMAGED GOODS UNTIL THE CLAIM IS RESOLVED.
YOU NEED TO PROVIDE GOOD DOCUMENTATION OF THE DAMAGE THROUGH DIGITAL PICTURES SO WE CAN SUBSTANTIATE A CLAIM AGAINST THE CARRIER. THAT WILL BE THE QUICKIEST WAY TO BE REFUNDED BY THE CARRIER AND SUBSEQUENTLY SHIP THROUGH UPS THE REPLACEMENT PARTS TO YOU.
OTHER ITEMS WE SELL: IN ORDER TO SEE ALL GORILLA PLAYSETS AWESOME PRODUCTS WE CURRENTLY SELL ON EBAY, JUST TYPE INSIDE THE SEARCH FIELD
DVGP AND GO FOR IT.
IF YOU WISH TO SEE ALL THE PRODUCTS WE SELL ON EBAY, YOU WILL NEED TO SEARCH FOR OUR EBAY SELLER ID: DEVITAMF
FEEL FREE TO CONTACT US IF YOU HAVE ANY QUESTIONS.
WHEN YOU BUY AN ITEM ON LINE YOU NEED TO RELY ON THE SELLER'S PERFORMANCE. THAT WILL BE AN ASSURANCE OF A SMOOTH AND SATISFACTORY TRANSACTION FOR YOU.
BY THE WAY, CHECK OUR POSITIVE FEEDBACK AND THE THOUSANDS OF TRANSACTIONS WE FULFILLED.
OUR REPEAT CUSTOMERS KEEP COMING BACK!
WISHING YOU WILL BECOME OUR NEXT HAPPY REPEAT CUSTOMER,
TAKE CARE NOW, MY DREAM COME TRUE MART (DEVITAMF).