| General Item Conditions: |
| Most of our items are brand new unless otherwise noted. We do not sell bootleg or pirated merchandises. We do not provide actual pictures, but we will choose the best condition item available to our customers on first come first serve basis. Below are our item condition for each of item categories.
Video Games:
- Brand new and sealed from our distributor. We do not get it directly from manufacturer.
- Official US release.
Strategy Guides:
- Brand new from our distributor. We do not get it directly from manufacturer.
- Most of our strategy guides are not sealed, unless otherwise noted.
- Most of our strategy guides are in excellent condition. Some may have shelf wear on the front and / or back cover. We will choose the best condition item available based on first come first serve.
DVD Movies:
- Brand new from our distributor. We do not get it directly from manufacturer.
- Official US release.
PC Games:
- Brand new and sealed from our distributor. We do not get it directly from manufacturer.
- Most of our PC Games are official US release. However, once in a while, our distributor would send us UK version. They are playable in any computers as long as you have appropriate operating system. Customers who cares about US / UK version are encouraged to ask first before buying.
CD Music:
- Brand new from our distributor. We do not get it directly from manufacturer.
- Official US release.
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| Additional Item Details: |
N/A
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| Shipping and Payments: |
Click on tab "Shipping and payments" next to Description tab for all of our S&H fee schedule, payment methods, and return policies.
- We DO NOT combine shipping.
- We accept Paypal only. For any other payment methods, please contact us first before buying.
- We generally accept all returns for any reasons as long as the item is still in the original condition and within 30 days of your purchase.
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| Cancellation Fees: |
Selecting "Buy It Now" acknowledges that you agree to our terms and accept our postal charges. There is NO shopping cart where you can still back out.
- Cancellation fee is $3 per item or ebay final value fee whichever is higher.
- A Non-Paying Bidder claim will be filed when you fail to meet your obligation to send payment.
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| Feedbacks: |
- A positive feedback is always greatly appreciated.
- We will give a positive feedback automatically once we received your payment and positive feedback.
- Please let us know your dissatisfaction before you leave a negative feedback.
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| Disclaimers: |
Compatibilities:
- Most of our video games and dvd movies are Region 1 (NTSC) for USA and Canada. For international buyers, please email us first before buying to check for compatibility with your system.
- All GBA, DS, PC, PSP and PS3 games are region-free, which means they can be played in different region console system.
- All GC, WII, XBOX, XBOX 360 games are NOT region-free, which means they can NOT be played in different region console system.
- For all other games on consoles not mentioned above, international buyers are required to confirm compatibility with us before purchasing. If you fail to do so, we are not responsible for incompatibility issue with your game system.
- Some PS2 games in CD format (purple-backed CD) are not playable on some PS2 system.
Item Detail Discrepancies:
- We include eBay pre-filled information to provide buyers with additional information on what the item is all about. It may contain inaccurate information. We are not responsible for its content and should not be held liable for it. Buyers are encouraged to ask questions when in doubt about its content.
- We include eBay stock photo to list our items faster. The image may be different than the art cover on actual product. Buyers who are interested in specific condition of the item, i.e. original black label, greatest hits, platinum hits version, tears, rips, etc should ask questions first before buying.
- We tried to put GH (Greatest Hits) or PH (Platinum Hits) on the title to help buyers distinguish our items. However, when it's not specified, buyers are encouraged to ask questions before buying since it could be either way.
- Most of the plastic wrap on our video games are Y-fold, but some titles are not. Video game collectors are encouraged to ask questions before buying.
- PC games packaging may be different than eBay stock pictures. The reason is because when PC game publishers decide to reprint the game, they may change the packaging to be more cost efficient since the game would most likely be sold cheaper than first print games. It may come in a paper/cardboard sleeve or CD jewel case only. Manuals may or may not be included. If you believe our PC games are not as advertised, rest assured, we will refund your payment in full including S&H fee.
- We apologize in advance for any discrepancies it may occur.
Other Important Notes:
- Due to increased sales, our domestic handling time is between 1 - 3 business days with average of 2 business days. For international shipment, we may have to wait longer to avoid fraudulent activities. Our international shipment handling time is between 1 - 5 business days with average of 3 business days.
- Estimated delivery time under "Shipping and payments" tab is provided by US Post Office. It is provided as a reference, not a guaranteed delivery date, as USPS often misses its estimated delivery date. It may also be inaccurate, for example, First Class and Priority Mail should not have the same estimated delivery date, but the posted estimated delivery date the same for both.
- We do not guarantee delivery date for every transaction. If you need the item by a certain date, please contact us to confirm that we can deliver it by the date.
- Normal delivery time is about 2 - 3 weeks to most foreign countries, but sometimes longer depending on your local custom office policies. We ask you to wait at least 1 month from shipped date before you file a claim or dispute.
- Based on our experience shipping to Brazil and other South America countries, please allow up to 2 months for delivery.
- During our busiest quarter (Nov, Dec, and Jan), we ask our customers to be more patience as packages are often time get delayed.
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