USA CUSTOMERS: WE PREFER PAYPAL PAYMENTS, BUT YOU MAY ALSO CONTACT US TO MAKE A PAYMENT BY THE PHONE WITH A CREDIT CARD
NOTE: PLEASE USE YOUR CORRECT SHIPPING ADDRESS WHEN USING PAYPAL AS WE SHIPTO THE ADDRESS THAT IS PROVIDED.
FREE SHIPPING USPS PRIORITY MAIL
PROCESSING TIME:
WE NORMALLY PROCESS ORDERS WITHIN 1-2 BUSINESS DAYS, BUT IT MAY TAKE 3-4 BUSINESS DAYS IN CERTAIN CASES.
RETURNS:
RETURNS PROCESS: PLEASE CONTACT US PRIOR TO SENDING YOUR ITEM BACK. IN THE EVENT OF A RETURN, WE WILL REFUND YOUR RETURN SHIPPING CHARGES AFTER RECEIVING THE ITEM IF IT IS AN INCORRECT PACKAGE, DAMAGED ITEMS, OR MISSING PARTS. WE CAN ISSUE A PREPAID SHIPPING LABEL THAT YOU CAN ATTACH TO THE PACKAGE AND SHIP OUT FREE OF CHARGE. ONCE THE ITEM IS IN TRANSIT WE CAN SHIP OUT A REPLACEMENT ITEM AT OUR EXPENSE. ONCE WE RECEIVE YOUR RETURN ITEM, WE WILL ISSUE YOU A COMPLETE RETURN INCLUDING SHIPPING FEES.
RESTOCKING FEES: ITEMS THAT ARE RETURNED (BESIDES NON-FUNCTIONING OR DEFECTIVE) WILL BE CHARGED A RESTOCKING FEE OF 15% TO RECOUP OUR INITIAL SHIPPING AND HANDLING COSTS. THE RETURN MUST BE IN BRAND-NEW, UNUSED CONDITION IN THE ORIGINAL PACKAGING. ONCE WE RECEIVE YOUR ITEM, WE WILL REFUND THE FINAL AMOUNT THROUGH PAYPAL. SHIPPING COSTS FOR THESE RETURNS ARE YOUR RESPONSIBILITY. RETURNS GENERALLY TAKE 3-5 BUSINESS DAYS UPON RECEIVING ITEM RETURN.
CONTACT:
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