Payment:
Payment should be completed within 4 (Four) days of auction closing. Or unpaid dispute will be filed for closing auction.
Shipping:
1. Ship worldwide from Brooklyn by USPS, and only to VERIFIED PAYPAL ADDRESS. Transport Delivery ETA. Package handling only takes 1 business days at our warehouse, so please make sure entering correct payment and shipping information before checking out. Once your payment is completed, we are not going to accept any more changes to your order.
2. Please check your shipping address carefully before checkout, it can't be changed if order completed.
3. Orders placed on weekend will be shipped within 2 days.Notification of shipment with tracking number will be sent to buyers.
4. USPS First Class Mail: 2-5 business days
5. USPS Priority Mail: 2-3 business days
6. USPS Express Mail: 1 business day
7. USPS First Class Mail International: Varies
8. USPS Priority Mail International: 6-10 business days
9. USPS Express Mail International: 3-5 business days
10. Ship within 2 business days once payment completed. Notification of shipment with tracking No. will be sent to buyer.
11. We offer discounts for combine shipping. Please contact us first if you need combine shipping, and an invoice with discount will be sent to you.
12. Please allow 5 business days for delivery to US destinations on any eBay orders and 14 business days for delivery to any International destinations. We highly recommend our buyer choose priority/expess mail for international delivery which is much more stable.
13. As a buyer, it is your duty to pay the tax when you make an order from abroad. Our price does not include taxes, VAT, or other hidden charges.
Returns:
1. Refunds given only if item DOA and cannot be replaced via PAYPAL . If so, Please reported within 5 days and return to us within 14 days from the delivery date for exchange or refund.
2. Buyer should check the package once receiving. If the package damage during the freight, please refuse to sign for the package and it will return to us. Then contact us promptly
3. If you need return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation. Then get a unique address for return.
4. We can't receive the packages if buyer return by yourselves according to the address on shipping package. We won't solve such case and buyer should responsible for the consequences.
5. It is IMPORTMENT to declare you package as "Product for Return" on the Customs Declaration Form, and DO REMEMBER SIGN YOUR EBAY ID AND ITME No., or your return won't be accepted.
6. Warranty covers replacement or repair.
7. All NON-seller mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the return shipping fee. (E.g. you brought wrong model or wrong color).
8. We ONLY accept the return for original package. Please make sure the item have NO man-made sabotage. If you purchased in improper condition, please NOTE that the sipping and handling fee will not be refund, all return shipping fee should paid by the buyer unless item DOA.
9. We reserve the right to refuse any returns for objective reasons.
Replies:
All replies will be sent to your email box, if you don't get response within 24 hours (Sat. & Sun. excluded) please check your eBay My Messages in case that our emails will be filtered automatically by your settings.
Feedback:
1. If you are dissatisfied for any reason, please donot be quick to leave negative/neutral feedback. We work hard to make sure EVERY CUSTOMER 100% SATISFIED and resolve any problem for you and always leave positive feedback to all our customers.
2. If you are satisfied with the product you received,please leave us positive feedback and 5 scores DSR.
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