Payment is expected within three days of the end of the auction. We accept Paypal only.
If circumstances beyond your control prevent you from paying within 3 days, let us know, and we'll work something out.
We ship within one business days after receiving payment, via USPS mail. We are not responsible for packages once they have been shipped. Insurance is strongly suggested but not required.
INTERNATIONAL BUYERS MUST PROVIDE THEIR TELEPHONE NUMBERS to enable us to fill out customs forms on-line.
We will not indicate a lesser value, or label an item a gift, when filling out customs forms, as this is illegal. Please - don't even ask .
You may return the item at your expense after contacting us first. You must pay for the return shipping; include the original invoice in the returned package; return the item in its original packaging; and email us a tracking number. If any of these conditions are not met, we will not issue a refund.
We will refund your purchase price, but not your shipping costs either way. A 20% restocking fee will be applied and deducted from your refund.
We issue refunds within ten business days.
OLD REBEL BOOTS: E-HEADQUARTERS TO ECCENTRICS, ROGUES, BOOT ADDICTS, AND SOME OF THE MOST INTERESTING PEOPLE ON THE PLANET.
SELLING LEGENDS. 24/7.
At Old Rebel Boots, we scour the globe to handpick the best of iconic vintage recycled boots, to tickle your memory and your fancy, and warm the cockles of your boot addict?s heart. If you want it, and we don't have it - we'll find it for you.
We aim to have the happiest customers, and the best customer service, on the planet. Come as a buyer. You'll leave as a friend.
We're a three generation [ages 18 to 79], woman-and family-owned company - the Old Rebel, her daughter and her granddaughter. And each of us believes that its not enough to do well - we all need to do some good, and give back to the world.
So we're honored to offer a 10% discount to all members of the military, past and present, and their families. We'll refund you 10% of your combined shipping and purchase price as soon as we receive payment from you.
We also have a very cool pay it forward business model, to make the world a little kinder, gentler and nicer. Ask us about it.
Please contact us with any questions or concerns, either during or after the auction. We value each of our customers, and want to make sure that each transaction is a successful and satisfying one for both you and us. If you are unhappy with an item purchased from us, please contact us before leaving negative feedback, so that we can work with you to resolve any problems or concerns