* STORE POLICIES *
SHIPPING
**IMPORTANT** Please ensure that your shipping address is
correct in eBay before completing your purchase.
All orders are shipped within 24 hours after
received payment.
SHIPPING
TIME
You can select between 2 shipping options:
1) Registered
Mail: It takes 7-31 days to arrive, depending on your location.
2) Courier
Services (FEDEX, DHL, UPS). It takes 3-7 days to arrive, depending on your
location.
We ship Monday-Friday from New Zealand.
INTERNATIONAL
BUYERS (Any order placed outside of the New Zealand) Please Note:
The price you pay does NOT include any customs
taxes that you may be charged by your country. We are not responsible for
international duties or fees that may
occur with the shipment of your package.
You have
to select shipping option (Registered Mail or Courier) when ordering your
product.
DISCREET
SHIPPING
We ship worldwide
in a discreet package. It is sent in
an unmarked plain packaging with no product information disclosed on the
envelope.
PAYMENT
We accept only Paypal payment. All unpaid items will be subject to an unpaid item
complaint with Ebay within 7 days after purchase. We can not and will not send
items to different addresses to the Paypal page.
FEEDBACK
Our
goal is to earn your approval by providing excellent "FIVE-STAR" service. In addition, we will leave POSITIVE FEEDBACK
as soon as your order is shipped!
As soon as your order arrives, please take a
second to check your item and make sure everything is satisfactory. If it is,
we hope you"ll take a moment to reward our efforts by leaving POSITIVE FEEDBACK
and by giving us perfect "FIVE-STAR"
scores in eBay's "Detailed Seller
Ratings" section. If there is ANY problem PLEASE contact us
immediately so that we can remedy the issue.
GUARANTEE
AND RETURNS
We back our products with a 100% money back guarantee.
If you are unhappy with your purchase or the performance of our product,
simply return them within 60 days.
Contact us if you need to return your order or if there is any problem.
We happily accept returns on all unopened, unused
items minus shipping and handling costs. We also refund you for up to 1 opened
and used bottle/jar, even if it is completely empty!
When returning products, You MUST include your
full name, eBay ID and email address with the return.
Individual results may vary. Claims based on
customer feedback. Thank you for visiting!