A little bit about us...
Founded in 2009, and built on a foundation of love for home design, MayerBlue.com is an online Kitchen and Bathroom, retailer that aims to provide the best prices, selection and service possible. Whether you're remodeling your whole house or simply replacing a few fixtures, we're here to help you find products that fit your style, at prices that fit your budget. We do this by being always on look out for new trends and designs in the marketplace. This is what allows us to continually accommodate your passion for modern trends.
Have questions about a product or need help placing an order? You can call us seven days a week and speak to a live person who is there to assist with all your needs. For environmentally conscious shoppers, our product selection includes hundreds of eco-friendly items, from water-saving faucets to vanities constructed of sustainably-harvested wood. We are committed to sourcing green products whenever possible and reducing our company's impact on the environment. But no matter how much our business grows and changes over the years, we'll always stay true to our original values - offering the personal attention, low prices and quality products.
You can contact us Via eBay Or by Phone: (323) 920-5052
Checkout
Shortly after your purchase(s) is made, you will receive a Thank You email with a link to eBay checkout. To complete checkout and pay for your purchase, please use eBay's PAY NOW button and you will be directed through eBay's secure checkout system where you can pay with Visa, Master Card, American Express or Discover all through Paypal.
All customer must provide with a phone number for the shipping company to schedule a delivery
If you are purchasing multiple quantities... WAIT until you are done shopping to pay for your purchase. eBay's secure checkout system will automatically combine all your purchases into one order.
Payments
We accept Visa, MasterCard, American Express and Discover through PayPal only. Unfortunately we do not accept Wire Transfers, Purchase Orders or Electronic Checks.
Payments must be received within 7 days of the auction's close, or your item(s) will be forfeited. After 7 days we will void the sale and file with eBay to recoup our fees.
Positive feedback will be posted after payment has been received.
All customer must provide with a phone number for the shipping company to schedule a delivery
You MUST be verified and have a confirmed address. Otherwise the item won't be able shipped.
If you have any questions, please send us massage through eBay BEFORE bidding. We will be happy to answer any of your questions. The winning bidder/buyer will receive an email detailing payment instructions. For faster shipping, click our instant checkout button at the top of the page.
Returns
We strive to satisfy our customers and stand behind everything we sell 100%!
Our team ensures that orders are perfectly packaged to minimize room for damage.
Each customer must contact us prior to any return. Returns and/or exchanges of merchandise must take place within 21 days of receipt of product. All products to be returned must be in original condition, including packaging, documentation, manuals, parts, etc. The product's original factory seal must be intact. *For health reasons toilet seats cannot be returned.
Products that have been installed cannot be returned.
All refunds will require a Return Merchandise Authorization number (RMA) issued by MayerBlue and the item must be shipped back with a tracking number for inspection and processing prior to refund. If an item is shipped back to us without a tracking number and is not received there will be no way to verify if the item was ever shipped to the right address.
It is the recipient's responsibility, when returning an item, to ensure it is packaged well, so that it will arrive in good condition. Any damages from the shipper will be the recipient's responsibility.
Please note that refunds take up to 15 days to post to your account and may not be visible until your next months billing statement. Merchandise that is not defective may be returned for a refund in the amount of the item's purchase price minus the shipping cost and a restocking fee of 20% of the purchase price of the item.
If the order qualified for free shipping we will withhold and not refund the shipping and handling costs incurred for the product. MayerBlue reserves the right to decline any return or exchange where the product is not in acceptable condition.
Any items that qualify for free shipping and are refused by the recipient will have the shipping cost charged to the recipients account. This includes the cost of the outgoing shipping and return shipping. No Exceptions!
Defective products are eligible for exchange only; please contact us if there is a problem with your order.
In order to continue to offer the lowest prices on the internet, we cannot provide refunds for opened products that are not defective nor can we refund freight or handling charges. The terms of our return policy may change without notice.
If you have any questions, please email to ebay or by Phone: (323)920-5052 our customer service representative will be happy to assist you.
Shipping
We offrer free Shipping to US continental. We are not able to ship to PO box, APO or FPO. We ship via Fedex and freight Shipping for oversized items. Insurance is included in the shipping fee. You will be emailed a tracking number once your order ships. Orders usually ship within 1-3 business days of receipt of payment.
International Shipping is Available for most items Please contact us to get a quote for your item.
INTERNATIONAL CUSTOMERS ... You may be subject to import duties, taxes and/or brokerage fees which are collected at the time of delivery. We suggest you'll read the International Duties & Taxes section of this listing before bidding or purchasing an item.
We ship to selected countries around the world; these countries are listed below. If you do not see your country listed below, then we do NOT ship there.
Approved Country List
Anguilla, Antigua & Barbuda, Australia, Austria, Bahamas, Barbados, Belize, British Virgin Islands, Canada, Cayman Islands, Denmark, Dominica, Finland, France, Germany, Gibraltar, Greece, Grenada, Guadelope, Hong Kong,, Iceland, Ireland, Italy, Japan, Martinique, Montserrat, Monaco, Netherlands Antilles, New Zealand, Netherlands, Norway, Panama, Poland, Portugal, Puerto Rico, St Kitts-Nevis, St Lucia, St Vincent & Grenadines, Singapore, Spain, South Korea, Sweden, Switzerland, Trinadad & Tobago, Turks & Caicos Islands, UK, United States, US Protectorates, Vatican City State, US Virgin Islands
Taxes
Sales Tax
We have offices located in Los Angeles and are required by State law to collect 8.75% sales tax on all shipment to California.
Customs, Duties, Taxes and Import Fees
International customers may be subject to import duties & taxes and/or brokerage fees, which are the responsibility of the Buyer and are collected at the time of delivery.
Any additional charges for customs clearance and/or brokerage fees must be paid by you. We have no control over these charges and cannot predict what they may be. Customs policies vary between countries so please contact your local customs office or local UPS brokerage office if you need additional information.
We declare the actual purchase price of your product for insurance and customs purposes. Please do not ask us to reduce the value of the item you purchased, or declare it as a warranty item or gift.
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