Portions of the information contained in this table have been provided by dt_moto.
Item specifics
Condition:
New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller's listing for full details. See all condition definitions- opens in a new window or tab... Read moreabout the condition
Please Click Ask Seller
A Question on the top right hand side
of the auction page. You
may find your answer through our FAQs
before you write to us.
We reply emails during business
hours on same day or the next business day, except
major holidays and weekends. For example:
If you contact us on friday night, please allow
us to reply on next business day which is monday.
All emails will be sent to the
same email address you registered with
ebay. Please make sure you check the
inbox as well as the junk mail box.
Business hours: Monday to Friday
9am-5:30pm (Pacific time).
We are here to resolve any issue
you have. Please contact us BEFORE you leave us
a negative feedback.
We ship out all the merchandise directly
from our 150,000 square feet warehouse
in California within 1 business day, unlike other seller
who do drop ship will definitely delay
the whole transaction process. We assure to provide our
best service to get you the product fast.
For
all customers on US territories such as HI,AK,PR, please
Select " Economy" Shipping method during checkout. Any other
method other than Economy will put your order on hold.
Location:
Ebay
Checkout Option
Shipping
Method
Tracking
Numbers
48
States w/physical address
Standard
3-9
business days. Courier services may vary by items
and delivery location
Yes
HI,
AK, PR
Economy
5-10
business
days. Courier services may vary by items and delivery
location
Yes
Canada
Standard
Int'l
5-15
business
days. Courier services may vary by items and delivery
location
Less
than 4 lbs.~ Confirmation# (Recycled # not trackable)
More
than 4 lbs.~ Yes
Other
Int'l Countries
Economy
Int'l
5-15
business
days. Courier services may vary by items and delivery
location
Less
than 4 lbs.~ Confirmation# (Recycled # not trackable)
More
than 4 lbs.~ Yes
Our system will import the tracking number to ebay so you
can have access to get your tracking info in "My eBay" any
time.
Extra shipping fee
is required for the following states or countries: PR, HI,
AK, GU, VI, APO, FPO, Canada, International countries outside
USA. (Please refer to above shipping chart).
We do not ship to PO
Box.
Buyers outside U.S. (except
Canada) are responsible for any brokerage's fee, import
duties, or taxes. Please check with your own government
website.
For
all Canada customer, we
pre-pay all custom charge and brokerage fee. Unlike
other seller who will need you to wait till all custom and
brokerage fees are cleared in order to get the item released.
For Canada Buyers:
Benifit
with Our Service
Custom Charge
No
extra money
Brokerage Fee
No
extra money
Transaction Time
Faster
because no need to wait for custom release
Damage Possibility
Shorter
transaction time minimize the chance item will be lost
or damaged
We accept Paypal
and paypal accepted major credit cards
Please make sure you
choose the correct shipping charges based on our
shipping table during checkout, all insufficient
payments will be put on hold.
Payments must be made within
10 days after the auction has ended.
California buyer needs to add
8.75 sales tax.
Orders will only ship to Paypal
confirmed address.
If you have any difficulties
processing your payment, please contact us immediately
via " Ask seller a question"
Since we are closed during weekends
and holidays, for payments that sent on Friday
or during the weekend or holidays will be processed
on the next business day.
All Sales are final. Payment
must be finalized within 10 days to ensure smoother
transaction. We take Non-paying Bidder very seriously.
Our system will automically file an unpaid dispute
through ebay.
We reserve the right to cancel
any transaction if there is a bid retraction.
Warranty Period: 30 Days from
delivery day. We are not responsible for any return
or exchange after the warranty period.
Warranties are offered by the
manufacturer and will be honored by the manufacturer.
Warranty will be void for improper installation.
We are not be able to correct
the address after the order was placed, so please
update your shipping address on ebay and paypal
before placing the order. Reshipping fee will
be applied for any insufficient/undeliverable
address.
Some parts may not be legal for
street use. It is the responsibility of the buyer
to check all local, state, and federal laws regarding
legality of items being purchased.
All shipping and handling fee
will not be refunded in any case.
Fitment
issue
We do not make the products,
installation instructions are not included in
most cases. Please consult mechanics with experience
of aftermarket products.
We sell DIY (Do It Yourself)
items. We take no responsibility in teaching you
how to install and fees that charged by your car
shop.
Although our products are made
to fit OEM specifications, there may be slight
issues with gaps on lighting. If the vehicle has
had collision damage, the chances of improper
fitment increase. Vehicles with poor body frame
alignment and or flex will also be more likely
to have fitment gaps. We guarantee fitment gap
are no more than 1/3" wide on each side. Installation
by non-certified professionals is dangerous and
could cause item or vehicle damage.
Return and exchange
Inspect all item upon arrival,
if you found the item broken or defective, please
notify us within 7 days. No claim will be accepted
after 7 days.
We may request buyers to provide
digital pictures due to damage/defective product
for return/exchange reason, this can help us to
find the best solution to buyers and ensure to
give customer a smooth and faster transaction.
We will provide you a separate email address for
you to send us a picture since ebay email system
can not attached with pictures
All returning item will need
to obtain authorization from us. We will not process
any returns without the authorization.
Our goal
is to give our customer a comfortable bidding experience.
Happy Bidding!!
) 
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