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Payment | ||
We accept payment through Credit Card, Debit Card, or E-checks through PayPal only. Please complete your payments within 5 days of purchasing your product. If there is any delay over 5 days please contact us via eBay's messaging system to resolve the issue.  | ||
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Shipping | ||
 All orders will ship within 24 business hours of payment being received by us. Our hours of operation are Monday through Friday 8am to 4pm EST. | ||
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National/United States Shipping | ||
 Please click the "Shipping and Payments" tab in eBay to see shipping rates. | ||
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International Shipping | ||
Please click the "Shipping and Payments" tab in eBay to see shipping rates.  International Buyers - Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. We are not held responsible for delays in shipping due to customs. If you select USPS First Class International Shipping it can take up to 21 business days to receive your item. | ||
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Returns - Warranty | ||
All of our items are thoroughly tested and are guaranteed to be 100% functional and covered by a DOA warranty. If for any reason you receive an item in a nonworking condition or your item is "Not as Described" please contact us through eBay's messaging system and we will work with you resolve all issues. All items are covered by a 30 day warranty. If your item should fail within 30 days of receiving it please contact us via eBay messaging and we will work with you to resolve the issue. All items must receive a Return Merchandise Authorization (RMA) by us before being returned. If you would like to request an RMA please contact us through eBay's messaging system. Our return policy covers DOA items and items "Not as Described" only. The buyer is responsible for ensuring all items purchased are compatible. A return will not be authorized for any item purchased that is not compatible or is no longer needed. If an item is received DOA or "Not as Described" you must notify us within 7 days of receiving the item to be authorized an RMA. All returned items must be received within 15 business days of receiving RMA instructions or a refund or replacement will not be authorized. Buyer is responsible to pay return shipping costs unless otherwise stated. All returned items must be unaltered and in the same exact condition as received by the purchaser. All returned items will undergo an inspection to ensure the item is the same item sold and in the same condition sold. Items received in any other condition will not be refunded or replaced. Please package your return well as if it is received damaged we cannot refund your purchase. All returns will be processed within 5 business days. All refunds will be issued to your PayPal account. | ||
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Contact Us | ||
Our hours of operation are Monday through Friday 8AM to 4PM EST. If you have any questions or concerns regarding an item you purchased or about an item you would like to purchase please contact us through eBay's messaging system and we will be happy to assist you. If you contact us outside our normal business hours please wait till the following business day and we will answer all your questions and resolve any issues you have. Please allow us the chance to help you during our normal business hours. If you contact us on a weekend your questions or concerns will be answered during our normal business hours, Monday through Friday 8am to 4pm EST. | ||
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