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Ultra Stomp Rocket (D+L20008)

Item Condition

All items sold by Horizon Hobby are sold as "New: A brand-new, unused, unopened, undamaged item." We do not sell used, opened, or damaged items. If an item is damaged during shipping, please see our Returns section to arrange a return.

Shipping

Horizon Hobby ships to all 50 States excluding PO Boxes, as well Puerto Rico, Virgin Islands, and all APO/FPO addresses. Some restrictions apply based on destination.Currently, we do not combine shipping on multiple orders.

We ship out of our two warehouses in the United States located in Illinois and California. We will ship your order from the closest warehouse with inventory. Shipping times may vary based on shipping location. Below is average transit time from each location.

Items Shipping from Illinois

Items Shipping from California

Shipping charges are based upon the package destination. Rates are subject to change at the discretion of the shipping carrier and Horizon Hobby as necessary.

Items which are considered "oversize" are noted in the catalog and on horizonhobby.com. Exact charges will be noted at checkout. Oversize packages will not ship 2 Day, Overnight or Saturday Delivery. Oversize packages cannot be combined with other packages, therefore an additional shipping charge will be incurred for additional items on your order. For shipments to Puerto Rico, please call for a shipping quote.

Hazardous materials (HAZMAT) are only available via ground shipping.

ORMD items can only be shipped via ground delivery or through USPS. Products of this nature include sealed batteries, quarts of fuel, paints, and aerosols. We cannot ship ORMD items to APO / FPO or international addresses at this time.

For more information, please visit our Shipping Policy page.

Payment

Currently, we only accept PayPal as a payment method. We collect sales tax in Illniois and California.

Returns

Returned merchandise must be in unused condition and in its original packaging. The mounting of engines and accessories, running fuel through engines, cutting or pushing out the balsa sheets in kits, and other similar actions constitutes used merchandise. Radios must be returned with unmounted servos and switch harness.

When packing your order for return, please be sure all the original packing material and instruction papers and/or manuals are included. We will be unable to process your return if parts are missing, or if items are not packed properly to avoid damage to products and their boxes and/or packages. ARF kits are specially packaged to insure safe shipping of all contents. In order to receive credit for a returned ARF, the contents must be returned in the original plastic covers and arranged in a manner that will not damage the contents or packaging.

Please contact us for a return authorization number. Freight charges will not be refunded. The customer is responsible for insured shipping back to our shop.

Returns sent COD will not be accepted.

Horizon Hobby reserves the right to charge a 15% restocking fee on any merchandise returned for credit.

For more information, please visit our Returns page.

About Horizon Hobby

Horizon Hobby is an international developer, marketer and distributor of radio control (RC) hobby products, model trains and a wide range of educational, toy and other hobby products.

An employee-owned company, Horizon employs nearly 700 people and sells products in more than 50 countries around the world. Corporate headquarters, along with the main distribution facility and product service center, are located in Champaign, Illinois. Additional distribution centers are located in Ontario, California; Harlow, England (site of Horizon Hobby UK Ltd.); and Elmshorn, Germany (site of Horizon Hobby Deutschland GmbH). California is also home to the Losi RC car division (Ontario) and the Athearn train line (Long Beach).

In addition to providing customers with the highest standards of product expertise and customer service, we have established lasting relationships with retailers by being exceedingly attentive to their needs. These factors, along with a high level of integrity, have helped us earn a trusted reputation throughout the industry.

Contact Customer Service

Monday – Saturday: 8:00 A.M. - 7:00 P.M. CST
Sunday: 12:00 P.M. - 7:00 P.M. CST
Toll Free: 800-338-4639