Our Goal is to offer 5-Star Service! Please help us to keep our 5 Star rating. If you do not feel that we deserve 5 Stars, please contact us before leaving feedback and let us resolve any issue for you amicably. If there happens to be a problem, please give us a chance to fix it.
IF YOU HAVE ANY ADDITIONAL QUESTIONS PLEASE DON'T HESITATE TO CONTACT US via eBay or BY PHONE:
Toll Free 1(866)446-0062 (11am-11pm PST)
IMPORTANT, PLEASE READ...
We sincerely hope that you will be very satisfied with our courteous and efficient service and with any merchandise you purchase from us. However, we are sure that it is necessary to inform you about our "Terms and Conditions" which you should know prior to entering into any official transaction with us on this website. Please do not hesitate to contact us with any questions or concerns.
We are nice people, and we are here to serve you!
By placing your bids, making offers or purchasing our merchandise you acknowledge that you have read, understood and accepted our policies. If you do not agree to the terms or are unsure of any aspects of this listing, please contact us before entering into transaction.
Your satisfaction with any purchase made on this website is very important to us. However, if you are not 100% satisfied, you may exchange or return your order within 30 calendar days of receipt. *
All imported merchandise in our USA stock comes directly from the fine Italian designers and manufacturers. All items offered for sale are documented and guaranteed to be new and authentic. All items are thoroughly inspected before they are shipped to you. **
If you have a question or problem, please contact us prior to placing your order or immediately after its receipt. We will do everything possible to accommodate you and to resolve any open issues. Your satisfaction is our prime concern!
*Returned Merchandise TERMS & CONDITIONS
Once you receive your item(s) please examine them carefully. If you wish to return or exchange your item, please notify us immediately through eBay or call us 1 866 446 0062.
Following notification goods must be shipped back to us within the order cancellation period: this commences upon receipt of your item(s) and ends 30 calendar days later (returns must be postmarked within 30 calendar days of receipt).
Items, which have been returned inline with the "Terms & Conditions", will be credited to the original source of payment within 3 business days.
Shipping charges for returned goods are paid by the customer. We strongly recommend using shipping methods that provide tracking number and insurance.
We cannot accept a return of any item with any indication that it has been used. All returned items must be in the brand new unused condition with all hang tags attached & in the original dust bags and packaging. "New and unused" means that there are no scratches or marks on the item & there are no signs of wear on the product. We will not accept merchandise with the smell of tobacco or perfume.
We reserve the right to refuse return of any merchandise that does not meet our return requirements, and in such event, the items will be shipped back to your address, at your expense. By requesting our Return Merchandise authorization and/or shipping a return in violation of our "return policy" you hereby agree to accept our shipment of the return back to you and to the payment of all shipping costs to and from our "returns warehouse".
** All our product descriptions, measurements & images are very accurate. Certain types of leathers have natural characteristics that sometimes may be mistaken as "imperfections". Please be assured, you always receive from us 100% authentic, quality merchandise.
We are striving to ensure that the item colors shown on this website are as close to the real colors as possible. However, the exact item colors may vary depending on a number of different factors (time of day, method of lighting & your computer monitor's settings).
100% Authenticity Guaranteed! All the products we sell are 100% authentic and documented. Absolutely no replicas, inspired or knock-offs!
We import most of the handbags and fashion jewelry that we sell directly from Italian designers/manufactures. For gemstone jewelry items independent third party Gemological Certificates are available upon request. Additional fees, charged by the certified gemologist will apply for such service on case by case bases.
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