INVENTORY
Many of the items we list are kept in our inventory and ready for immediate shipping. Some, however, are shipped directly from the supplier and required additional processing/shipping time.
****Some of our Park Designs products take longer for delivery. Your order is submitted once payment has been received. This will be noted on the item listing if additional shipping time is required. Allow 2 - 3 weeks kfor delivery for these items.***
We strive hard to keep inventory current, but occasionally an item may become out of stock prior to our being notified. If this happens, you will be offered an opportunity to back order your item or request an immediate refund in full.
RETURN/REFUND
In trying to keep prices low, Returns/Refunds are not accepted.
We strive to provide accurate, detailed pictures and descriptions. Many of the pictures we post are provided by the supplier and professionally done. (Please keep in mind that picture color/tint may vary somewhat)
Claims for defective merchandise must be made within 3 days of receipt. Defective merchandise returned requires authorization.
CUSTOMER SERVICE
We make every effort to provide excellent customer service and to respond to your questions as soon as possible.
Feedback of less than 5 *stars* on Ebay is considered BAD. This results in higher selling fees for sellers - which cause higher prices for buyers!
PLEASE contact me before leaving negative feedback if for any reason you are dissatisfied.
SHIPPING/HANDLING
Shipping rates are for shipping within the continental United States (48 states) and APO/FPO.
(Additional shipping fees are required for Hawaii, Alaska, Guam, Puerto Rico and Virgin Islands. Please email for these rates.)
No International shipping is available.
Orders usually ship within 2 - 3 days after payment has been received and cleared.
Combined shipping is offered whenever possible, however, some of our items ship from different locations and combined shipping is not always possible. Please email with any questions you may have regarding combined shipping. Also, when making multiple purchases, we recommend you request an invoice with adjusted combined shipping rates. (Ebay automatically sends an invoice, and it may not always reflect the combined discount.)
No Refunds are available on Shipping Cost
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