We accept PayPal only. We ship within 3 business days of receiving payment. Orders will be canceled and an unpaid item dispute filed if payment is not received within 10 days of purchase.
Please refer to below information carefully for the delivery of your order(s).
2.1 We provide worldwide shipping.
2.2 There are two shipping methods:
A. Standard Int'l Flat Rate Shipping (default).
The following is the approximate shipping time to different regions:
South America & Rest of the World: 20 - 30 Business Days
(The delivery time above is only an estimation and is subject to change. We cannot guarantee the exact delivery date. If you have not received your goods within 45 days we will compensate you accordingly.)
B. Speedy Shipment:
We use DHL, UPS and EMS for speedy delivery, please select "Expedited Int'l Shipping".The shipping fee will be dependent on individual item and the destination.
DHL and UPS Worldwide delivery time:
US,CA,UK,AU&NZ: 3- 5 Business Days
Europe & Asia: 3 - 5 Business Days
South America & Rest of the World: 5 - 7 Business Days
EMS Worldwide delivery time:
US,CA,UK,AU&NZ: 5-7 Business Days
Europe & Asia: 5-7 Business Days
South America & Rest of the World: 7 Business Days
(MP4 players can only ship by EMS)
2.3 Free Shipping
If your total order value is above $150 with all items shipping to the same address, we will waiver any shipping charges by
Standard Int'l Flat Rate Shipping
Some exceptional items will be specified in the individual description. Please check with us if you have any questions.
2.4 If you haven't received your item(s) on time or have any query, please contact us by email or eBay messenger. We will do our best to reply within 24hrs.
2.5 We ship to the address stated by your PayPal account only. Please make sure your address on file is updated and correct. If you have a special address request, please specify in the note of your purchase, or email us. Make sure you recieve a confirmation letter from us, if not, resend your request or contact us in eBay messenger.
3. Returns Policy:
Your satisfaction is very important to us. We accept returns for an exchange, credit, or refund within 7 days of the item(s) delivery. Items must be in their original condition, not worn, or altered. We will not reimburse the return shipping. Any exchange, credit or refund will be for the original price paid, minus insurance and shipping. If we feel that the return policy is being abused we reserve the right to refuse any exchange, credit or refund. Refunds will be processed in the same form of payment unless another method is requested.
To return your purchase, please follow these simple instructions:
3.1 You should request a RMA number (Return Merchandise Authorization) before you ship the item back to us. We will provide the return address.
3.2 Please enclose your original shipping document and return it in the original/your own packaging. If you don't have your shipping document, please printout your name, address, phone number and order/item number, and enclose it with your returned product. For "Exchanges" or "Replacements," please contact us by eBay messenger or email. You'll receive our reply within 24hrs.
3.3 If the item is returned to us without fault, the buyer will pay the shipping and handling fees again (except if we print a wrong shipping label).