Payment via PayPal is due within 4 days. If you would like to pay us directly via credit card, you may call Rob at 609-788-8996.
We automatically file non paying buyer cases after 4 days. We are happy to wait for you to pay (within a reasonable time) but you must communicate with us :-)
Most paid items ship within ONE business day.*
S&H FEES ARE NOT NEGOTIABLE- All fees are clearly stated. If you have questions, ASK BEFORE BIDDING. Any items that are 'FREE SHIPPING' may not be combined with items that are not.
We DO combine shipping to help save you money. Buyers wanting combined shipping should communicate that intention, and request a total when all selections are completed!
* We are not perfect, and sell from several locations. There are times when we might require an extra day to ship.
IMPORTANT INFORMATION FOR INTERNATIONAL BUYERS: The estimated shipping date shown by Ebay is just that, an estimate. We can not guarantee delivery in any specific amount of time. WE WILL PROCESS AND SHIP YOUR ORDER WITHIN ONE BUSINESS DAY* BUT THAT IS ALL WE CAN DO. In most cases, orders reach Canada in about 10 days and everywhere else in 2-3 weeks. THERE ARE TIMES WHEN ANY INTERNATIONAL ORDER CAN BE DELAYED EVEN AS MUCH AS 90 DAYS. We can not do anything about this as the situation is completely out of our control. We assume absolutely no responsibility for transit time on any order leaving the United States. WE ASSUME NO RESPONSIBILITY FOR ITEMS LOST OR DELAYED IN THE MAIL. All items are marked as MERCHANDISE and the true value declared. We will not fraudulently declare items value, so please do not ask. You are 100% responsible for any import tax imposed by your government. You are also responsible for obtaining that information. Our job is to ship what you order and that is what we will do. IF YOU ARE UNWILLING TO AGREE TO THESE TERMS, WE RESPECTFULLY ASK YOU NOT TO BUY FROM US. We respectfully ask in advance that you do not send messages asking where your item is. We can not answer it and will only send this paragraph as a reply. We apologize, in advance, to those who are left waiting for any items, but please understand we can not control shipping issues. There is a risk (however small) when purchasing items from abroad, and by purchasing from us, YOU ASSUME THAT RISK.
UNLESS OTHERWISE STATED ABOVE, MOST ITEMS MAY BE RETURNED WITHIN 14 DAYS FOR EXCHANGE OR REFUND. HOWEVER, WE WILL NEVER TAKE BACK ANY MERCHANDISE THAT WAS CUSTOM MADE FOR YOU. ADDITIONALLY, ANY ITEMS RETURNED MUST BE IN BRAND NEW AND UNUSED CONDITION WITH ORIGINAL PACKAGING AND/ OR TAGS INTACT. ANY ITEMS RETURNED USED OR WORN WILL BE SURRENDERED BY THE BUYER UNLESS RETURN SHIPPING BACK TO YOU IS PAID. RETURN SHIPPING IS THE BUYERS RESPONSIBILITY UNLESS WE MADE A MISTAKE AND SENT THE WRONG ITEM OR SIZE. ANY ITEMS RETURNED TO US FOR WHICH WE ARE RESPONSIBLE FOR SHIPPING MUST BE SENT BACK USING USPS FIRST CLASS MAIL. WE ARE RESPONSIBLE ONLY FOR RETURNING THE SHIPPING COST TO YOU THAT WE SPENT TO SEND THE ITEM OUT IN THE FIRST PLACE. IF YOU CHOOSE TO USE A MORE EXPENSIVE MEANS OF RETURN SHIPPING, WE WILL ONLY REFUND THE ACTUAL COST OF USPS FIRST CLASS MAIL AND YOU WILL BE RESPONSIBLE FOR THE DIFFERENCE. IF YOU ARE NOT SURE WHICH SHIPPING METHOD TO USE, ASK US BEFORE RETURNING AN ITEM.
IN THE EVENT AN ITEM IS RETURNED TO US DUE TO AN ADDRESS ISSUE, YOU MUST REMIT VIA PAYPAL THE COST OF RESENDING THE ITEM IF YOU STILL WANT IT. IF YOU DO NOT WANT THE RETURNED ITEM, WE WILL REFUND FOR IT MINUS THE COST OF SHIPPING IT TO YOU. IT IS YOUR RESPONSIBILITY TO MAKE SURE YOUR ADDRESS IS CORRECTLY ENTERED IN BOTH YOUR EBAY AND PAYPAL ACCOUNTS. WE CONTACT BUYERS WHEN ITEMS ARE RETURNED BY THE POSTAL SERVICE. IF THEERE IS NO RESPONSE AFTER 2 WEEKS, WE WILL RETURN THE ITEM TO INVENTORY.
We take customer service extremely seriously. We are fast and accurate and provide products of first quality. Please note, we ARE human and mistakes will happen. If something is wrong, take the time to contact us and let us know! -WE CAN FIX IT-
For those thriving on conflict or new to Ebay, understand that if you are unhappy with something and leave negative feedback without contacting the seller, it is likely you will remain unhappy. Almost every seller on Ebay (myself included!) will work with an unsatisfied customer who communicates BEFORE leaving feedback. We do not want any reasonable person to be unhappy with any of our items and bend over back wards to assure that is the case. We have worked VERY hard to obtain our SELLER STATUS and take great pride in making every customer happy.
A direct phone number is provided via Email to ALL BUYERS if assistance is needed for any issue. We are here for you before, during and after your purchase! Try to find this level of service anywhere on Ebay!